Operations Management For Competitive Advantage (with Dvd-rom)

Table of contents
SECTION ONE OPERATIONS STRATEGY AND MANAGING CHANGE
1.Introduction to the Field
2.Operations Strategy and Competitiveness
Technical Note 2 Optimizing the Use of Resources with Linear Programming
3.Project Management
4.Product Design
Technical Note 4 Learning Curves

SECTION TWO PROCESS SELECTION AND DESIGN
5.Process Analysis
Technical Note 5 Job Design and Work Measurement
6.Manufacturing Process Selection and Design
Technical Note 6 Facility Layout
7.Service Process Selection and Design
Technical Note 7 Waiting Line Management
8.Quality Management: Focus on Six Sigma
Technical Note 8 Process Capability and Statistical Quality Control
9.Operations Consulting and Reengineering

SECTION THREE SUPPLY CHAIN DESIGN
10.Supply Chain Strategy
11.Strategic Capacity Management
Technical Note 11 Facility Location
12.Lean Production

SECTION FOUR PLANNING AND CONTROLLING THE SUPPLY CHAIN
Managerial Briefing Enterprise Resource Planning Systems
13.Forecasting
14.Aggregate Sales and Operations Planning
15.Inventory Control
16.Material Requirements Planning
17.Operations Scheduling
Technical Note 17 Simulation
18.Synchronous Manufacturing and Theory of Constraints

SUPPLEMENTS
A Financial Analysis
B Operations Technology

New Features

The text provides a current and thorough introduction to the concepts, processes, and methods of managing and controlling operations in manufacturing or service settings. Written from a managerial perspective, the text has strong "strategy" components. Examples from the world and India enriches the text.FEATURE HIGHLIGHTS: * Streamlined and Current ? Enhanced coverage of Supply Chain Management, Enterprise Resource Management, Six-Sigma, and Lean Manufacturing -- topics that companies focus on today.* Financial Coverage - Integrated coverage of the linkages between operations management and the financial position of companies.* Integrated Indian Cases/Examples -- Cases/examples woven around Indian manufacturing and services industries, like Delhi Metro Rail Corporation, Aravind Eye-care Hospital, Air Deccan, Asian Paints, Reliance Industries, Mumbai Dabbawallahs * Free student?s DVD-ROM