Table of contents Part I: Managing People in a Global Economy
1. Needed: People-Centered Manages and Workplaces
2. Organizatiional Culture, Socialization, and Mentoring
3. Developing Global Managers
Part II: Managing Individuals
4. Understanding Social Perception and Managing Diversity
5. Appreciating Individual Differences: Self-Concept, Personality, Emotions
6. Motivation 1: Needs, Job Design, Intrinsic Motivation, and Satisfaction
7. Motivation II: Equity, Expectancy, and Goal Setting
8. Improving Performance with Feedback, Rewards, and Positive Reinforcement
Part III: Making Decisions and Managing Social Process
9. Making Decisions
10. Effective Groups
11. Managing Conflict and Negotiating
Part IV: Managing Organizational Processes
12. Communicating in the Internet Age
13. Influence, Power, and Politics: An Organizational Survival Kit
14. Leadership
Part V: Managing Evolving Organizations
15. Designing Effective Organizations
16. Managing Change and Organizational Learning