Organizations And The Psychological Contract: Managing People At Work

Contracts in employment are of two kinds: the formal, written economic contract and the equally important, informal and unwritten psychological contract – how people think they should be treated. Both involve rights, obligations and expectations on the part of the employer and the employee, and a breach in one can have important effects on the other. For example, how people feel they are being treated by the organization can affect their perception of their levels of pay. This is an excellent text for practising managers and MBA students requiring a good grounding in management practice. Theories are explained and developed using practical examples, self-assessment exercises and case studies.