What is Flipkart BLACK membership program?
Flipkart BLACK is Flipkart's subscription-based loyalty program offering customers additional privileges to enhance their overall shopping experience. Customers can buy a subscription at Rs 990, a limited time highly discounted offer from the original price of Rs 1,499 and become a BLACK member for a year and enjoy the following benefits:
Benefit |
Details |
---|---|
SuperCoin cashback |
Earn 5% up to 100 SuperCoins on every order. The value of the following product purchases on the Platform will not be added towards calculation of an Eligible Order for SuperCoins cashback.
|
Extra Savings through SuperCoin redemption |
Extra 5% savings up to Rs.1000 (using SuperCoins) on all products except the below :
|
‘1 Year Free’ membership to YouTube Premium Membership |
Get complimentary YouTube Premium subscription for 1 Year |
Cleartrip Benefits |
Cancellation/reschedule domestic flights at Rs 1 on Cleartrip once during the membership period (applicable from 3rd October 2023) |
Instant access to Priority Customer Support |
Priority customer support (no wait time, dedicated agent desk) |
Instant Bank discount during Early Access |
15% instant discount offer using Hero Bank on Early access day during Tier 1 Events |
Frequently asked questions:-
How much does Flipkart BLACK membership cost?
Rs 1,499. Customers will get a subscription with the benefits listed above. We also charge Rs.3 as platform fee during the purchase of the BLACK program.
What is the cost of the BLACK Subscription, and how can I join?
The membership fee for our BLACK Subscription is Rs 1,499. Additionally, we also charge Rs.3 as platform fee during the purchase of the BLACK program. To join, simply visit our m-site or app and follow the registration process to become a member.
How does the cashback system work in the BLACK Subscription?
As a member, you will receive 5% cashback (Earn extra 5% up to 100 SuperCoins on every order) on every order you make, credited to your account as SuperCoins. (Please note these cashback is only available on Flipkart platform not on other Flipkart partner sites like Myntra, Cleartrip, Shopsy, etc)
The value of the following product purchases on the Platform will not be added towards calculation of an Eligible Order for SuperCoins cashback.
How do I get early access to sales?
Early access to sales is one of the perks of being a BLACK member. You will receive notifications or exclusive access links to sales events before they are open to the other customers.
How do I enjoy the free flight cancellation on Cleartrip?
As a part of our BLACK program, you can cancel/reschedule your domestic flight bookings on Cleartrip without any additional charge once during the membership period. You can add CT ClearChoice Max while booking your flight at Cleartrip at Rs 1. This benefit will be applicable from 3rd October 2023.
How can I access priority customer support?
You will be able to get in touch with our priority customer support team from the 'Orders' section of our app. Select the desired order and click on 'Need help' to get the option to get in touch with the priority customer support.
Is the membership fee refundable?
No, the membership fee for our BLACK subscription is non-refundable and non-cancellable. However, the program's benefits and perks are available to you for the entire duration of your membership.
How long does Flipkart BLACK Subscription membership last?
The BLACK Subscription membership is valid for one year from the date of enrolment. You will have access to all the benefits and perks during this period.
Can I renew my BLACK subscription membership after it expires?
Yes, you can renew your membership once it expires to continue enjoying the benefits for another year.
Will my SuperCoins expire if I don't use them within a specific timeframe?
SuperCoins will expire after the mentioned time frame at the time it is credited to a user's account, unless specified otherwise. Time period of SuperCoins validity only starts once these are credited into a user's accounts.
Are there any restrictions on using the 5% discount on products?
Extra 5% off upto Rs 1000 off (using SuperCoins) on all products available on our platform, terms and conditions apply.
Can I use the free flight cancellation benefit for any Cleartrip booking?
The free flight cancellation/rescheduling benefit applies to all domestic flight bookings made through Cleartrip as part of our BLACK subscription. Other bookings may not be eligible for this benefit. Please note this is not available for Flipkart Flights.
How can I track my SuperCoins balance, benefits, and other BLACK Subscription details?
You can easily track your SuperCoins balance, benefits, and program details by visiting the BLACK zone on our mobile app.
What will be the validity of my YouTube Premium benefit?
Your YouTube Premium benefit is valid for 365 days, starting from the day you activate your BLACK subscription. Your YouTube Premium benefit will expire once your BLACK subscription is over. However, you can renew your BLACK subscription to continue enjoying YouTube Premium.
I have subscribed to Flipkart BLACK. How can I activate my YouTube Premium benefit?
Please follow the following steps to activate YouTube Premium:
Check your email ID and click on the “Activate plan” Button.
Your plan will be activated.
What is required to activate YouTube Premium? How do I know if my YouTube Premium benefit has been successfully activated?
You need a Google account to use this benefit and there is no restriction on which Google account can be used to avail this benefit.
If you are logged-in to YouTube with the same YouTube/ Google account that you used for activating the YouTube Premium benefit, you should be able to see a “Premium” badge on the YouTube interface.
If you are facing any issues, please contact Flipkart support.
Will I still earn BLACK subscription benefits if I use additional discounts or coupon codes during checkout?
Yes, you will still earn cashback as SuperCoins and be eligible for other BLACK Subscription benefits, even if you use additional discounts or coupon codes, unless otherwise stated in the offer terms.
If you have any more questions or require further assistance, please feel free to reach out to our dedicated customer support team. We are here to help you make the most of your BLACK Subscription membership!
Terms & Conditions of Subscription Model or T&C of Benefits Offered
For membership under this Program, ou must satisfy the conditions around the membership determined by Flipkart in its sole discretion. Currently, you have to pay Rs.1,499 as an annual subscription fee and Rs.3 as platform fee to avail benefits for Flipkart BLACK program.
Any fees paid by you for purchasing this membership is non-refundable and subject to applicable taxes. The fees for membership is subject to change without prior notice and Flipkart will not entertain any communication in this regard.
Membership under this Program will be valid for one year from the date of activation by You or for such period as communicated by Flipkart during the start of the membership.
Flipkart, at its sole discretion, may also offer limited period memberships as promotions which may be subject to additional terms and conditions and the benefits under such terms may also be modified by Flipkart at its sole discretion.
We reserve the right to accept or refuse membership at our discretion. Flipkart may also terminate your membership if you are found to be or suspected to be in violation of these Terms or the Platform’s Terms or terms of any Partners.
However, Flipkart may, at its sole discretion, choose to reward the Flipkart BLACK membership to select customers based on their transaction history and engagement on the Platform and other eligibility criteria as may be determined by Flipkart from time to time.
As a member of the Program, you will be eligible for the benefits as detailed below ("Benefits"):
Early access to big sale events on the Platform:
You will get early access to upcoming offers and discounts during major sale events, as solely decided by Flipkart, on the Platform.
The deals available on such major sale events on the Platform will be applicable on select products and will be valid only until stocks last.
This benefit is limited to access only and Flipkart does not guarantee or promise any further benefits including your availing of deals on such major sale events on the Platform.
Benefit |
Details |
---|---|
SuperCoin Cashback |
Earn 5% cashback up to 100 SuperCoins on every. |
Extra Savings through SuperCoin redemption |
Extra 5% savings through up to Rs.1000 (using SuperCoins from the existing SuperCoins Wallet balance) on all products available on our platform, terms and conditions apply. |
Privilege Early Access |
Early access to sales events |
Cleartrip Benefits |
Cancellation/reschedule domestic flights at Rs 1 on Cleartrip once during the membership period (applicable from 3rd October 2023). |
Priority Customer Support |
Priority customer support (no wait time, dedicated agent desk) |
Free 1 year YouTube premium membership |
Get complimentary YouTube Premium subscription for 1 Year |
Instant Bank discount during Early Access |
15% instant discount offer using Hero Bank on Early access day during Tier 1 Events |
The Benefits of the membership are subject to change by Flipkart at its sole discretion without prior notice.
Deals (“Offers”) are offered by third party entities [“Partner(s)”]
All Flipkart BLACK exclusive offers shall be subject to the terms and conditions mentioned therein.
Certain offers under the Program will be unlocked as free benefits at the time of activation of Your membership.
Offers and Partners under the Program are subject to change.
Terms and conditions for CT ClearChoice Max benefit.
Flipkart reserves the right to cancel your offer benefits from this Program if any fraudulent/abuse/reseller/affiliates activity is identified as being carried out for the purpose of availing the Benefits. In all such cases, Flipkart reserves the right in its sole discretion, to withdraw any claimed rewards along with any Partner subscriptions earned as a benefit of this program. In this case, SuperCoins may not be returned back to the user at Flipkart's discretion.
5% SuperCoin earning - For every Rs 100 spent on the Platform for an order, Flipkart BLACK members shall be eligible to earn 5 SuperCoins, up to a maximum of 100 SuperCoins per order.
SuperCoins will be credited to Your account after the return period is over for all items in the order.
OTHER TERMS AND CONDITIONS
Flipkart reserves the right to terminate the user's participation in the program and/or prohibit any future participation under the following circumstances:
(i) The user is not the ultimate end consumer of the product, meaning the product was not purchased from Flipkart for personal use or consumption.
(ii) The user has purchased the product from Flipkart with the intent to repackage, resell, or distribute it to a third party.
(iii) There is reasonable suspicion or evidence that the user is engaged in activities that are fraudulent, deceptive, or otherwise not genuine.
Flipkart reserves the right to deny or restrict new users from enrolling in the program if their past or present conduct on the platform violates any of the following conditions:
(i) The user is not the ultimate end consumer of the product, meaning the product was not purchased from Flipkart for personal use or consumption.
(ii) The user has purchased the product from Flipkart with the intent to repackage, resell, or otherwise distribute it to a third party.
(iii) There is reasonable suspicion or evidence that the user is engaged in fraudulent, deceptive, or non-genuine activities.
You hereby agree to indemnify and keep Flipkart harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings (including reasonable attorney's fee) that may be suffered by Flipkart as a consequence of (i) violation of terms of this T&C by You; (ii) violation of applicable laws; (iii) any action or inaction resulting in willful misconduct or negligence on Your part.
This document is an electronic record in terms of Information Technology Act, 2000, and the Rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.