“paul john eakin”

Examines the ethical questions involved in biography and autobiography when personal lives are scrutinized and private secrets are revealed.... More

"The Seven Myths of Customer Management" is required reading for everyone who's job interacts with or impacts customers. Written in a lively, readable and anecdotal style, this book challenges much conventional wisdom and provides a powerful antidote to many potentially dangerous and expensive misco... More

The popularity of such books as Frank McCourt's Angela's Ashes, May Karr's The Liar's Club, and Kathryn Harrison's controversial The Kiss, has led columnists to call ours "the age of memoir." And while some critics have derided the explosion of memoir as exhibitionistic and self-aggrandizing, litera... More

For too long, theories and practices of learning have been dominated by the requirements of formal learning. Quite simply this book seeks to persuade readers through philosophical argument and empirically grounded examples that the balance should be shifted back towards the informal. These arguments... More