People Skills For Project Managers

If you're one of the many project managers who has discovered that handling people problems is the most challenging part of the workday, this book is for you. Superb technical skills do not help overcome interpersonal conflict and problem behavior on a project team. People Skills for Project Managers is filled with methods and tools for handling people problems involving communication, motivation, performance, behavior, and crises. Using real-life scenarios and concrete approaches, solutions are provided and supported by the latest research. Whether used as a primer to learn new people skills or kept on hand as an on-the-spot reference when problems are encountered, this book focuses squarely on the people skills you need to manage successful projects.