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Terms & Conditions:
| Validity | Covers | Type Accepted |
|---|---|---|
| 30 days from delivery | Damaged, Defective, Item not as described | Replacement |
| Validity | Covers | Type Accepted |
|---|---|---|
| 30 days from delivery | Exchange for colors and size, Does not fit | Exchange |
| Validity | Covers | Type Accepted |
|---|---|---|
| 10 days from delivery | Damaged, Item not as described | Replacement |
| In The Box | |
|---|---|
| Sales Package | 1 Main Motor Unit, 3 Jars, User Manual |
| General | |
|---|---|
| Brand | Philips |
| Type | Mixer Grinder |
| Model | HL7610 |
| Functions | Wet Grinding, Dry Grinding, Chutney Grinding, Blending |
| Color | White and yellow |
| Power | |
|---|---|
| Power Input | 240 V |
| Power Consumption | 450 W |
| Functions | |
|---|---|
| Chutney Jar | 0.35 L |
| Chutney Grinding | Yes |
| Wet Grinding | Yes |
| Dry Grinding | Yes |
| Grinding Jar | 1.4 L |
| Total Jars | 3 |
| Blades | |
|---|---|
| Material | Stainless Steel |
| Safety Features | |
|---|---|
| Automatic shut-off | Yes |
| Locking System | Yes |
| Warranty | |
|---|---|
| Service Type | Customer needs to carry the product to the nearby Authorized Service Center to get the product repaired or inspected. |
| Warranty Type | Within warranty period,Philips Authorized Service centers will repair or replace any defective part, if required,to rectify the problem. |
| Warranty Summary | The company offers 2 Years Warranty for this product for repairing or replacing parts, free of cost against defect in manufacturing part. |
| Covered In Warranty | Parts and Labor |
| Domestic Term | 2 Years |
| Not Covered In Warranty | Warranty shall not cover any damage resulting from adaptations or adjustments which may be made to the product. Warranty does not extend to cabinets, knobs, labels, or any accessories. Warranty does not cover the risk to the product caused by accident, lightening, water, fire, other acts of God, improper ventilation, dropping or excessive shock or any external cause beyond Philips's control. |
Flipkart delivered the mixer promptly as usual. Excellent packing and all. Received the unit intact, thanks to the liberal allocation of protective air pouches in the outer carton. Flipkart rocks!
Now for the unit. The first thing I noticed is the quality of plastic used. It looked cheap and in no way justified the 2K price tag. It looks pretty cute in the pictures but in fact is an absolutely cheap looking, imperfect piece of equipment. The aluminium casing of the jars are paper thin with the plastic moulding intruding imperfectly into its surface. It looked fragile and brickly.
It was more like a China made replica of the Philips.
Was a big let down since I am a hardcore Philips follower and have a decent collection of electronic equipments made by Philips.
Unable to comment on its working as the unit failed to function fresh out of the box.
Flipkart as usual promptly acknowledged my complaint and took the unit back from me. But for Flipkart's prompt action, I would have sued Philips. My advice to M/s Philips India is that they should stick on to Flipkart or else this Grinder will land them up in the court.
This is a waste mixer grinder, which does't take even 100gm load over it.
I bought this but no use, just used only once got repair. now its not working. Better to go another one.
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