Q. What is the service type ?
A. Customer needs to carry the product to the nearby Authorized Service Center to get the product repaired or inspected.
Q. What is the type of Warranty ?
A. Within warranty period,Inalsa Authorized Service centers will repair or replace any defective part, if required, to rectify the problem.
Q. What is covered in Warranty ?
A. Parts and Labor
Q. What is not covered in Warranty ?
A. Warranty shall not cover any damage resulting from adaptations or adjustments which may be made to the product. Warranty does not extend to ca ...morebinets, knobs, labels, or any accessories. Warranty does not cover the risk to the product caused by accident, lightening, water, fire, other acts of God, improper ventilation, dropping or excessive shock or any external cause beyond Inalsa's control. less
|30 days from delivery||Damaged, Defective, Item not as described||Replacement|
|30 days from delivery||Exchange for colors and size, Does not fit||Exchange|
|10 days from delivery||Damaged, Item not as described||Replacement|
|In The Box|
|Sales Package||1 Unit, Manual Book, Warranty Card|
|Stainless Steel Pots, Stainless Steel Rice Cookers, Cast Iron Frying Pots, Oil boiling Pots, Stainless Steel Water Jugs, Cast Iron Pots, Color Pots, Grilling Iron Plate|
|Model||PIC 3.0 V2|
|Power Consumption||2000 W|
|Other Features||Automatic Start Option, Anti Magnetic Wall, Indian Menu Options, Elegant Design, Dual Heat Sensors|
|Service Type||Customer needs to carry the product to the nearby Authorized Service Center to get the product repaired or inspected.|
|Warranty Type||Within warranty period,Inalsa Authorized Service centers will repair or replace any defective part, if required, to rectify the problem.|
|Warranty Summary||The Inalsa Induction Cooktop offers 1 Year Warranty from the date of purchase of the product.|
|Covered In Warranty||Parts and Labor|
|Not Covered In Warranty||Warranty shall not cover any damage resulting from adaptations or adjustments which may be made to the product. Warranty does not extend to cabinets, knobs, labels, or any accessories. Warranty does not cover the risk to the product caused by accident, lightening, water, fire, other acts of God, improper ventilation, dropping or excessive shock or any external cause beyond Inalsa's control.|
I purchased this product about an year ago and is still using it.
Many times milk overflowed during boiling ( of course due to ma carelessness ) , oil , water too have fell on the top of induction
cooker many times on feather touch switch area. Still not a single
problem in the operation. Works fine every time. Never ever expected such a robust build quality from Prestige. What makes me wonder more is even after using for atleast 1-1.5 hrs a day and that too at 2000 watts !! , my power bill does not show any considerable increase. What magic is this ?? Really a superb product.
Take note that all the Chinese products are poor in quality. Ours failed after 1 year of warranty. Spent Rs 1700 to replace the coil that again failed after 3 months. Service and repair is poor and company ned to review the model. Nexus between technician and retailer helps in looting the customer.
Buy a product that is not of Chinese origin. I decided to go for morphy Richards that has 2 years warranty and minimum price from Flipkart.
Bought this on FLIPKART. Got it delivered yesterday. I must say its a fantastic product from Prestige. I saw this before at my friends house and to be frank I was a bit skeptical till I got it in my hand. I was surprised with its built quality. Also the free cookwares given with it are superb. The buttons are feather touch. The only lack is that the Manual that came with it is not so detailed. It would have been better if the Manual contained a little more detailed explanation on how to cook different types of regularly cooked items like making Tea etc. Otherwise its one top notch product and its highly recommended. Also the Packaging done by FLIPKART was surprisingly good and it was delivered fast. Hats off to FLIPKART for their excellent service.
Received the product in good condition and as always timely delivery, flipkart stands apart.
Initially had to struggle with the product as Presitge customer support itself accepts there might be loosening in wiring on the power plug for this partuclar model.
So anyone buying this product do not panic if the LED is on, power on but the heater plate is not heating up, just shake the power cord and will work fine.
Apart from that, this product worth buying at this price and the indian menu is a delight.
I knew this product is going to be great! But in my kitchen, there wasn't any 16 ams power socket. I had to do some adjustment. It appeared to me that the cooking is so fast! I decided to lower the power to 1100W. The advantage of induction is that we don't need a seperate microwave. That saved me a few good bucks, I guess. No need to worry about running out of LPG gas!! But currently we are having 4 hours of power outage in Hyderabad. That is the only complaint I could make so far. And I am not sure the life of this product. If it works for 5 years, that would be ok for me. Once cooking and cleaning is done, it would be good to cover the induction with some cloth or something. The Induction should be handled with care, more than we need to with electric cooker.
It's a very intelligent product with a beautiful design. It's touch sensors are almost like using a touchscreen mobile phone. I...Read More
I purchased the product in late August '12. After 3 months of good performance, the heater completely suddenly stopped working...Read More
The main issue we faced when we bought this Hot plate was that most of our utensils are useless with it. There are very strict...Read More
OMG, I did not expect it from prestige. I have ordered this product from flipkart and got delivered on the next day everything...Read More