
By learning to think like the customer, sales professionals will learn to shift their own focus from the selling process to the buying process, and how to use the right tool at the right time. Miller's 15 practical selling tools let sales professionals in any industry:
-- double the number of calls returned from prospective customers
-- call high (where buying decisions are really made) and stay there
-- increase the effectiveness of in-person and telephone sales interactions
-- own the process and own the deal
Plus, they'll learn how to speak the right language to buyers at any level, get rid of the "maybes" in the sales funnel, and master the 7 Qualification Questions that keep their efforts focused on only the most worthwhile accounts.
| peter tamas bauer paul tobin nicholas sparks disney v k prabhakar | henry thomas colestock jason zweig richard north patterson watanabe koji elaine cunningham |