The Qc Storyline : A Guide To Solving Problems And Communication The Results

Contents :

Foreword
Preface
Introduction
I The QC Storyline Problem-solving Procedure
1. What is the QC Storyline?
What is the QC Storyline?
The QC Storyline’s Threefold Impact
The QC Storyline and QC Methods
The QC Storyline and QC Circle Methods
Related Perspective: origins of the QC Storyline
2. The QC Storyline Problem-solving Procedures
Step 1. Introduction
Step 2. Theme Selection
Step 3. Fact Analysis
Step 4. Action Plan
Step 5. Factor Analysis
Step 6. Corrective Action
Step 7. Confirmation of Effect
Step 8. Lock-in of Effect
Step 9. Postmortem and Review of Unsolved Problems
Step 10. Planning for the Future
Summary, Report, and Presentation
Related Perspective: This Is the QC Storyline?
II How to Prepare a Report and Give a Presentation with the QC Storyline
3. The QC Storyline and Reports
Types of Reports
Reader-friendly Reports
Reports According to the QC Storyline
Related Perspective: An III Wind
4. Procedure for Preparing a Report
Preparation for Writing a Report
Report-writing Procedures
Points in Preparing a QC Storyline Report
How to Depict QC Methods
Checksheet for Preparing a Successful Report
Related Perspective: The Need for a Full Dress Rehearsal
5. Points for Making More Effective
QC Storyline Presentations
Purpose and Types of Presentation
Audience-friendly Presentations
Presentations Using the QC Storyline
Process to Presentations
Procedures for Preparing Presentation materials
Making Appealing Presentations
Related Perspective: Happiness Is a Warm Car
6. How to Prepare Transparencies
Types of Presentation Meetings and the Number of Transparencies for Each Basics for Preparing Easy-to-understand Transparencies
Making Transparencies
Tricks of the Trade in preparing Transparencies
Types of OHPs and How Many to Use
How to Change Transparencies
Pointing Pointers
Related Perspective: Handmade Quality
III The QC Storyline in Actual Case Studies
7. Actual Reports Prepared with the QC Storyline
Case study # 1: Report for an Internal Presentation
Case Study # 2: Report Presented at a QC
Circle Regional Convention
Case study # 3: Report Presented at a QC
Circle Headquarters Convention
8. OHP Presentation Following the QC Storyline
Report for an Internal Presentation
Steps in the Presentation
9. QC Storyline Evaluation and Critique Guidelines
Key Points for Evaluation
Points for Critiquing a Presentation
IV QC Storyline Questions and Answers
Index