Book: The Quality Promise (quality And Reliability Series, 22) Showing how each person can influence the quality of working relationships as well as the quality of the product or service provided, this volume examines the three key interfaces which everyone has on the job a craftsperson performing a process or service, an entrepreneur interacting with customers
Details of Book: The Quality Promise (quality And Reliability Series, 22) Book: The Quality Promise (quality And Reliability Series, 22)
Author: Lester Jay Wollschlaeger, Wollschlaeger
ISBN: 0824783891
ISBN-13: 9780824783891
, 978-0824783891
Binding: Hardcover
Publishing Date: 1990-11-28
Publisher: Crc Press
Number of Pages: 216
Language: English