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The Real Heroes of Business : ...and Not a Ceo Among Them (English)

(Paperback)
Paperback
Language: English
Length: 368 pages
Publisher: Bantam Doubleday Dell Publishing Group
This product is Permanently discontinued.

The Real Heroes of Business : ...and Not a Ceo Among Them (English) (Paperback) Price: Rs. 1,432

Discussing the art of fine service performance, this study draws on numerous outstanding examples to explain how to structure customer interactions to provide exceptional service and how to find talented service workers. 50,000 first printing. $50,000 ad/promo.
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Specifications of The Real Heroes of Business : ...and Not a Ceo Among Them (English) (Paperback)

Book Details
Publisher Bantam Doubleday Dell Publishing Group
ISBN-10 0385425554
Number of Pages 368 Pages
Publication Year 1994
Language English
ISBN-13 9780385425551
Binding Paperback
Contributors
Author Bill Fromm, Leonard A. Schlesinger
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