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Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It
(Hardcover - Jan 1992)by Write a Review
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Publisher: John Wiley & Sons
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Book: Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It
A book for restaurant owners, managers, trainers and staff that deals in a light way with the many details that make up a restaurant experience. It is based on the concept of "monumental trivialities", little things that intrude on the guest's enjoyment of their meals.
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Details of Book: Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It Book: Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It
Author: William Marvin, Bill Marvin, Marvin
ISBN:
ISBN-13:
Binding: Hardcover
Publishing Date: Jan 1992
Publisher: John Wiley & Sons
Number of Pages: 240
Language: English
Author: William Marvin, Bill Marvin, Marvin
ISBN:
0471551740
ISBN-13:
9780471551744
,978-0471551744
Binding: Hardcover
Publishing Date: Jan 1992
Publisher: John Wiley & Sons
Number of Pages: 240
Language: English
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Order now at 32% Discount
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Book: Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It by William Marvin, Bill Marvin, Marvin
ISBN Number: 0471551740, 9780471551744, 978-0471551744