“richard norgaard”

"Development Betrayed" provides a lively and powerful critique of the ideas behind modern development. Richard B. Norgaard shows how development, rooted in the firm commitment to progress, has been betrayed by the major tenets of modernity: the control of nature through science, material abundance t... More

Commons -- lands, waters, and resources that are not legally owned and controlled by a single private entity, such as ocean and coastal areas, the atmosphere, public lands, freshwater aquifers, and migratory species -- are an increasingly contentious issue in resource management and international af... More

Commons -- lands, waters, and resources that are not legally owned and controlled by a single private entity, such as ocean and coastal areas, the atmosphere, public lands, freshwater aquifers, and migratory species -- are an increasingly contentious issue in resource management and international af... More

The customer call center is an important first line of contact, and the pressure for effective, results-based management has never been greater. The Customer Response Management Handbook shows managers how to strike a balance between quality service and transaction volume, covering industry-proven s... More

In this attractively illustrated volume, eminent biologist Sir Richard Southwood offers a remarkable survey of life in all its forms, ranging from the earliest single-celled bacteria, to the evolution and extinction of animals such as the dinosaurs, to the variety of life today. The book follows th... More