“robert s kaplan”

In the classroom, activity-based costing (ABC) looks like a great way to manage a company's limited resources. But executives who have tried to implement ABC in their organizations on any significant scale have often abandoned the attempt in the face of rising costs and employee irritation. Time-Dri... More

Drawing from over 20 case studies--including Mobil, CIGNA, and AT&T Canada--the authors illustrate how pioneering companies have created an entirely new performance management framework--one that puts strategy at the center of critical management processes and systems.The creators of the revolutiona... More

The authors of "The Balanced Scorecard" and "The Strategy-Focused Organization" present a blueprint any organization can follow to align processes, people, and information technology for superior performance.Robert S. Kaplan and David P. Norton, authors of "The Balanced Scorecard and "The Strategy-F... More

Just-in-time manufacturing and distribution processes, computer-aided design, and flexible manufacturing systems are now commonplace in the modern workplace, but antiquated accounting systems are unable to monitor accurately their operations, making them a liability to today's managers. In twelve es... More

Like Six Sigma, Kaplan's and Norton's Balanced Scorecard has become a management tool used by organizations around the world to help them make every action more strategic. In their best-selling book, The Strategy-Focused Organization, they describe five principles that define these high-performing o... More

The creators of the Balanced Scorecard apply their proven approach to corporate level strategy and offer a framework for aligning all of a company's individual business units with the organizations' overall strategy to ensure optimal business performance.... More

First time in paperback, with a new Introduction and final chapter World affairs expert and intrepid travel journalist Robert D. Kaplan braved the dangers of war-ravaged Afghanistan in the 1980s, living among the mujahidin--the "soldiers of god"--whose unwavering devotion to Islam fueled their missi... More

A veteran correspondent for "The Atlantic" explores how American imperialism is pursued and how the global war on terrorism is fought worldwide by America's elite military forces.A fascinating, unprecedented first-hand look at the soldiers on the front lines on the Global War on Terror. Plunging dee... More

In this highly acclaimed and original work of social and cultural history, the author of the bestselling Balkan Ghosts relates the never-before-told story of the expatriate elite that shaped American policy in the Middle East for more than a century. 39 photos.... More