“roy lilley”

Difficult people can make life impossible. The workplace is inhabited by a wide variety of people and it can sometimes be difficult to get on with them as well as get on with your work. However, by understanding difficult people and the things they do, problematic situations and awkward issues can b... More

The concept of disease management encompasses the full spectrum of health care, and appears particularly suitable as a means of changing its delivery. Disease Management discusses the practicalities of an integrated system for managing patient health care and emphasises the need for providing servic... More

If you can imagine it, it will happen... if you can't, you're out of it This book is a white-knuckle ride. It drills down into what we are doing now, and comes up in the future to see what comes next. The book is a commentary and a clarion call and an invitation to see round corners and a clarion c... More

The author, a motivational speaker and commentator on health, change management, and social issues in the United Kingdom, Europe, and the United States, offers a guide to influencing difficult people and improving their job performance.Working with difficult people is always a challenge, but it's po... More

THIS book, the first of its kind, on the investment scenario in India, contains a wealth of information on the Indian economy, at the same time, keeping it as simple and compact as possible. The salient features are: An introduction to the Indian economy. India's position in world trade, major exp... More