Need assistance with existing order.
Any other assistance?

1.1 What seems to be the issue?Your issue

  • Order Delivery 
    • I want to know my order status
    • My order is delayed
    • I have only received some items in my order
    • Is it possible to deliver my Order on a given date/time?
    • I'm unable to track my shipment
    • I require a copy of my invoice
    • Other
  • Offer Redemption 
    • I am unable to avail the displayed offer
    • I haven't yet received my Cashback
    • Other
  • Order Payment/refund 
    • Order status shows 'Payment Not Received' despite amount being debited
    • I haven't yet received my refund
    • e-Gift Voucher concerns
    • My payment has been debited multiple times
    • I haven't yet received Cashback
    • Other(Payment)
  • Problem With Item Received/Return 
    • Item received is not as described on the website
    • Check status of a return
    • I'm not satisfied with fit / color
    • Product/Part is missing
    • Other
  • eBooks related 
    • I'm unable to download an eBook
    • I wish to cancel an eBook Order
  • Change Order 
    • I wish to change my delivery address
    • I want to cancel an item
    • I want to change my payment method

2.2 Select an item you need assistance withThe Item

Need assistance with your order?
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3.3 Get assistanceIssue raised

Need further assistance? Get in touch.

Your request has been successfully received.

Your reference number is

Do you find our new customer care page helpful? Yes / No

Thank you for your feedback.

Need assistance with another order?

Go to Flipkart Homepage

More Questions?

Call us. We're available 24 hours a day. (080) 49400000 or 1800 208 9898

Write to us at cs@flipkart.com

1.1 What seems to be the issue?Your issue

  • Customer Account 
    • Unsubscribe me from promotional emails
    • I have an issue with login/my account
    • I've forgotten my Flipkart account password
    • I wish to deactivate my account
    • Something's wrong with my Wishlist
  • Payment Related 
    • I made a payment but order was not successful
    • I am unable to avail the displayed offer
    • I have queries related to EMI
    • I'm unable to pay using my Wallet
    • I haven't yet received my eGV PIN/Email
    • Unable to use my e-Gift Voucher
    • Other
  • Product Queries 
    • I want to know about a product's features/compatibility
    • Is the product available to order?
    • I have questions related to price and offers on a product
    • Other
  • Flipkart Service Queries 
    • I need clarity about an Offer's Terms & Conditions
    • I can't get deliveries to my location
    • I need to avail warranty on a product
    • I want to know the nearest service centre for a product
    • I have market place or seller queries.
    • I wish to know more about the Gift Wrapping option
    • Transit Insurance and 30 replacement policy
  • Report an error 
    • I'm not sure if my Order was placed successfully
    • Product image/data/price is incorrect
    • I'm unable to place an Order due to technical reasons
    • I'm facing an issue with the eBook app
    • Other
  • Others 
    • I wish to share feedback
    • I have a pre-order enquiry
    • I wish to place a bulk order
    • I wish to sell on Flipkart
    • Other

2.2 Get assistanceIssue raised

Your request has been successfully received.

Your reference number is

Do you find our new customer care page helpful? Yes / No

Thank you for your feedback.

Do you have more issues to resolve?

Go to Flipkart Homepage

More Questions?

Call us. We're available 24 hours a day. (080) 49400000 or 1800 208 9898

Write to us at cs@flipkart.com

    • Q. How do I check the current Status of My orders?

    • You can review the Status of your orders and other related information in the My Account section.
      In the My Account page, click on the My orders link to view the Status of all your orders. To view the Status of a specific order, click on the Order Number link.

    • Q. What do the different order Status mean ?

    • Payment Pending Authorization: Your order has been logged and we are waiting for authorization from the payment gateway.
      Payment Authorized, Order under Processing: Authorization has been received from the payment gateway and your order is being processed by the seller.
      Order Shipped: Your order has been Shipped by the seller and is on its way to the location specified by you for delivery.
      .Order Cancelled: The order was Cancelled.

    • Q. What is the estimated delivery time?

    • Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
      Estimated delivery time depends on the following factors:
      The Seller offering the product
      Product's availability with the Seller
      The destination to which you want the order Shipped to and location of the Seller.

    • Q. Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
      Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

    • Q. Why does the estimated delivery time vary for each seller?

    • You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location.
      Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.

    • Q. How do I check the current Status of My orders?

    • You can review the Status of your orders and other related information in the My Account section.
      In the My Account page, click on the My orders link to view the Status of all your orders. To view the Status of a specific order, click on the Order Number link.

    • Q. What do the different order Status mean ?

    • Payment Pending Authorization: Your order has been logged and we are waiting for authorization from the payment gateway.
      Payment Authorized, Order under Processing: Authorization has been received from the payment gateway and your order is being processed by the seller.
      Order Shipped: Your order has been shipped by the seller and is on its way to the location specified by you for Delivery.
      .Order Cancelled: The order was cancelled.

    • Q. What is the Estimated Delivery Time?

    • Sellers generally procure and ship the items within the Time specified on the product page. Business days exclude public holidays and Sundays.
      Estimated Delivery Time depends on the following factors:
      The Seller offering the product
      Product's availability with the Seller
      The destination to which you want the order shipped to and location of the Seller.

    • Q. Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
      Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

    • Q. Why does the Estimated Delivery Time vary for each seller?

    • You have probably noticed varying Estimated Delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's Time-to-deliver in your location.
      Please enter your default pin code on the product page (you don't have to enter it every single Time) to know more accurate Delivery times on the product page itself.

    • Q. How do I check the current status of My orders?

    • You can review the status of your orders and other related information in the My Account section.
      In the My Account page, click on the My orders link to view the status of all your orders. To view the status of a specific order, click on the Order Number link.

    • Q. What do the different order status mean ?

    • Payment Pending Authorization: Your order has been logged and we are waiting for authorization from the payment gateway.
      Payment Authorized, Order under Processing: Authorization has been received from the payment gateway and your order is being processed by the seller.
      Order Shipped: Your order has been shipped by the seller and is on its way to the location specified by you for delivery.
      .Order Cancelled: The order was cancelled.

    • Q. What is the estimated Delivery time?

    • Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
      Estimated Delivery time depends on the following factors:
      The Seller offering the product
      Product's availability with the Seller
      The destination to which you want the order shipped to and location of the Seller.

    • Q. Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
      Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

    • Q. Why does the estimated Delivery time vary for each seller?

    • You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location.
      Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.

    • Q. How do I check the current status of My orders?

    • You can review the status of your orders and other related information in the My Account section.
      In the My Account page, click on the My orders link to view the status of all your orders. To view the status of a specific order, click on the Order Number link.

    • Q. What do the different order status mean ?

    • Payment Pending Authorization: Your order has been logged and we are waiting for authorization from the payment gateway.
      Payment Authorized, Order under Processing: Authorization has been received from the payment gateway and your order is being processed by the seller.
      Order Shipped: Your order has been shipped by the seller and is on its way to the location specified by you for delivery.
      .Order Cancelled: The order was cancelled.

    • Q. What is the estimated Delivery time?

    • Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
      Estimated Delivery time depends on the following factors:
      The Seller offering the product
      Product's availability with the Seller
      The destination to which you want the order shipped to and location of the Seller.

    • Q. Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
      Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

    • Q. Why does the estimated Delivery time vary for each seller?

    • You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location.
      Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.

    • Q. How do I check the current status of my orders?

    • You can review the status of your orders and other related information in the My Account section.
      In the My Account page, click on the My Orders link to view the status of all your orders. To view the status of a specific order, click on the Order Number link.

    • Q. How does the delivery process work?

    • All deliveries are scheduled through reputed couriers. You will be informed when the seller ships your consignment and will also be provided a Tracking number.
      Sellers generally ship through E-kart Logistics wherever possible or will use other reputed Courier service providers. During checkout you will be prompted to provide your location's pincode in order to ensure that the seller does indeed deliver to you.
      All electronic items are insured for theft and damages during transit.

    • Q. How can I Track the delivery of my order?

    • All items sold by sellers on Flipkart are delivered through reputed Courier partners including Ekart Logistics - Flipkart's preferred delivery partner. You will be provided a Tracking Id for your order by the respective Courier service provider. Order IDs contain Tracking information from E-kart Logistics.

    • Q. What is E-kart Logistics?

    • E-kart Logistics is Flipkart's preferred delivery partner. E-kart delivers across all major postal codes across India. For buyers, returns are processed through E-kart's pick-up service wherever possible.

    • Q. How do I pay for a Flipkart purchase?

    • Flipkart offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Flipkart's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
      You may use Internet Banking, E-Gift Voucher (eGV), Cash on Delivery and Wallet to make your purchase.
      Flipkart also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.

    • Q. Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
      Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. In case of seller WS Retail, the ₹40 delivery charge is waived off on orders worth ₹500 and over.

    • Q. What is Cash on Delivery?

    • If you are not comfortable making an online payment on Flipkart.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
      The maximum order value for a Cash on Delivery (C-o-D) payment is ₹50,000. It is strictly a cash-only payment method. E-Gift Vouchers or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.

    • Q. How do I pay using a credit/debit card?

    • We accept payments made by credit/debit cards issued in India and 21 other countries.
      Credit cards
      We accept payments made using Visa, MasterCard and American Express credit cards.
      To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
      Debit cards
      We accept payments made using Visa, MasterCard and Maestro debit cards.
      To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
      Internationally issued credit/debit cards cannot be used for Flyte, Wallet and eGV payments/top-ups.

    • Q. Is it safe to use my credit/debit card on Flipkart?

    • Your online transaction on Flipkart is secure with the highest levels of transaction security currently available on the Internet. Flipkart uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
      All credit card and debit card payments on Flipkart are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

    • Q. What steps does Flipkart take to prevent card fraud?

    • Flipkart realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
      In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

    • Q. What is a 3D Secure password?

    • The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the Verified by VISA and Mastercard SecureCode services, respectively.
      The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

    • Q. Can I make a credit/debit card or Internet Banking payment on Flipkart through my mobile?

    • The 'Cashback' offer is instant and exclusive to Flipkart.com. You only pay the final price you see in your shopping cart.

    • Q. What is Flipkart's EMI payment option?

    • Flipkart's EMI scheme is available for American Express, Citi, HDFC and ICICI bank credit card holders only. You may choose to pay in 3,6,9,or 12 month instalments. The minimum order value to avail the EMI payment option is Rs 4,000. Please note that this option is available only when the cart contains items from a single seller.
      There is NO processing fee charged for availing Flipkart's EMI payment option. On return or exchange, interest charged by the bank till that time will not be refunded by Flipkart.
      The Bank charges annual interest rates (as shown below) according to the reducing monthly balance . In the monthly reducing cycle, the principal is reduced with every EMI and the interest is calculated on the balance outstanding.

    • Q. How do I check the current status of My orders?

    • You can review the status of your orders and other related information in the My Account section.
      In the My Account page, click on the My orders link to view the status of all your orders. To view the status of a specific order, click on the Order Number link.

    • Q. What do the different order status mean ?

    • Payment Pending Authorization: Your order has been logged and we are waiting for authorization from the payment gateway.
      Payment Authorized, Order under Processing: Authorization has been received from the payment gateway and your order is being processed by the seller.
      Order Shipped: Your order has been shipped by the seller and is on its way to the location specified by you for delivery.
      .Order Cancelled: The order was cancelled.

    • Q. What is the estimated Delivery time?

    • Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
      Estimated Delivery time depends on the following factors:
      The Seller offering the product
      Product's availability with the Seller
      The destination to which you want the order shipped to and location of the Seller.

    • Q. Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
      Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

    • Q. Why does the estimated Delivery time vary for each seller?

    • You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location.
      Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.

    • Q. How do I pay for a Flipkart purchase?

    • Flipkart offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Flipkart's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
      You may use Internet Banking, E-Gift Voucher (eGV), Cash on Delivery and Wallet to make your purchase.
      Flipkart also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.

    • Q. Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
      Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. In case of seller WS Retail, the ₹40 delivery charge is waived off on orders worth ₹500 and over.

    • Q. What is Cash on Delivery?

    • If you are not comfortable making an online payment on Flipkart.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
      The maximum order value for a Cash on Delivery (C-o-D) payment is ₹50,000. It is strictly a cash-only payment method. E-Gift Vouchers or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.

    • Q. How do I pay using a credit/debit card?

    • We accept payments made by credit/debit cards issued in India and 21 other countries.
      Credit cards
      We accept payments made using Visa, MasterCard and American Express credit cards.
      To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
      Debit cards
      We accept payments made using Visa, MasterCard and Maestro debit cards.
      To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
      Internationally issued credit/debit cards cannot be used for Flyte, Wallet and eGV payments/top-ups.

    • Q. Is it safe to use my credit/debit card on Flipkart?

    • Your online transaction on Flipkart is secure with the highest levels of transaction security currently available on the Internet. Flipkart uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
      All credit card and debit card payments on Flipkart are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

    • Q. What steps does Flipkart take to prevent card fraud?

    • Flipkart realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
      In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

    • Q. What is a 3D Secure password?

    • The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the Verified by VISA and Mastercard SecureCode services, respectively.
      The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

    • Q. Can I make a credit/debit card or Internet Banking payment on Flipkart through my mobile?

    • The 'Cashback' offer is instant and exclusive to Flipkart.com. You only pay the final price you see in your shopping cart.

    • Q. What is Flipkart's EMI payment option?

    • Flipkart's EMI scheme is available for American Express, Citi, HDFC and ICICI bank credit card holders only. You may choose to pay in 3,6,9,or 12 month instalments. The minimum order value to avail the EMI payment option is Rs 4,000. Please note that this option is available only when the cart contains items from a single seller.
      There is NO processing fee charged for availing Flipkart's EMI payment option. On return or exchange, interest charged by the bank till that time will not be refunded by Flipkart.
      The Bank charges annual interest rates (as shown below) according to the reducing monthly balance . In the monthly reducing cycle, the principal is reduced with every EMI and the interest is calculated on the balance outstanding.

    • Q. How do I pay for a Flipkart purchase?

    • Flipkart offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Flipkart's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
      You may use Internet Banking, E-Gift Voucher (eGV), Cash on Delivery and Wallet to make your purchase.
      Flipkart also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.

    • Q. Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
      Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. In case of seller WS Retail, the ₹40 delivery charge is waived off on orders worth ₹500 and over.

    • Q. What is Cash on Delivery?

    • If you are not comfortable making an online payment on Flipkart.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
      The maximum order value for a Cash on Delivery (C-o-D) payment is ₹50,000. It is strictly a cash-only payment method. E-Gift Vouchers or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.

    • Q. How do I pay using a credit/debit card?

    • We accept payments made by credit/debit cards issued in India and 21 other countries.
      Credit cards
      We accept payments made using Visa, MasterCard and American Express credit cards.
      To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
      Debit cards
      We accept payments made using Visa, MasterCard and Maestro debit cards.
      To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
      Internationally issued credit/debit cards cannot be used for Flyte, Wallet and eGV payments/top-ups.

    • Q. Is it safe to use my credit/debit card on Flipkart?

    • Your online transaction on Flipkart is secure with the highest levels of transaction security currently available on the Internet. Flipkart uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
      All credit card and debit card payments on Flipkart are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

    • Q. What steps does Flipkart take to prevent card fraud?

    • Flipkart realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
      In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

    • Q. What is a 3D Secure password?

    • The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the Verified by VISA and Mastercard SecureCode services, respectively.
      The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

    • Q. Can I make a credit/debit card or Internet Banking payment on Flipkart through my mobile?

    • The 'Cashback' offer is instant and exclusive to Flipkart.com. You only pay the final price you see in your shopping cart.

    • Q. What is Flipkart's EMI payment option?

    • Flipkart's EMI scheme is available for American Express, Citi, HDFC and ICICI bank credit card holders only. You may choose to pay in 3,6,9,or 12 month instalments. The minimum order value to avail the EMI payment option is Rs 4,000. Please note that this option is available only when the cart contains items from a single seller.
      There is NO processing fee charged for availing Flipkart's EMI payment option. On return or exchange, interest charged by the bank till that time will not be refunded by Flipkart.
      The Bank charges annual interest rates (as shown below) according to the reducing monthly balance . In the monthly reducing cycle, the principal is reduced with every EMI and the interest is calculated on the balance outstanding.

    • Q. How do I pay for a Flipkart purchase?

    • Flipkart offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Flipkart's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
      You may use Internet Banking, E-Gift Voucher (eGV), Cash on Delivery and Wallet to make your purchase.
      Flipkart also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.

    • Q. Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
      Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. In case of seller WS Retail, the ₹40 delivery charge is waived off on orders worth ₹500 and over.

    • Q. What is Cash on Delivery?

    • If you are not comfortable making an online payment on Flipkart.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
      The maximum order value for a Cash on Delivery (C-o-D) payment is ₹50,000. It is strictly a cash-only payment method. E-Gift Vouchers or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.

    • Q. How do I pay using a credit/debit card?

    • We accept payments made by credit/debit cards issued in India and 21 other countries.
      Credit cards
      We accept payments made using Visa, MasterCard and American Express credit cards.
      To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
      Debit cards
      We accept payments made using Visa, MasterCard and Maestro debit cards.
      To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
      Internationally issued credit/debit cards cannot be used for Flyte, Wallet and eGV payments/top-ups.

    • Q. Is it safe to use my credit/debit card on Flipkart?

    • Your online transaction on Flipkart is secure with the highest levels of transaction security currently available on the Internet. Flipkart uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
      All credit card and debit card payments on Flipkart are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

    • Q. What steps does Flipkart take to prevent card fraud?

    • Flipkart realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
      In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

    • Q. What is a 3D Secure password?

    • The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the Verified by VISA and Mastercard SecureCode services, respectively.
      The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

    • Q. Can I make a credit/debit card or Internet Banking payment on Flipkart through my mobile?

    • The 'Cashback' offer is instant and exclusive to Flipkart.com. You only pay the final price you see in your shopping cart.

    • Q. What is Flipkart's EMI payment option?

    • Flipkart's EMI scheme is available for American Express, Citi, HDFC and ICICI bank credit card holders only. You may choose to pay in 3,6,9,or 12 month instalments. The minimum order value to avail the EMI payment option is Rs 4,000. Please note that this option is available only when the cart contains items from a single seller.
      There is NO processing fee charged for availing Flipkart's EMI payment option. On return or exchange, interest charged by the bank till that time will not be refunded by Flipkart.
      The Bank charges annual interest rates (as shown below) according to the reducing monthly balance . In the monthly reducing cycle, the principal is reduced with every EMI and the interest is calculated on the balance outstanding.

    • Q. How do I pay for a Flipkart purchase?

    • Flipkart offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Flipkart's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
      You may use Internet Banking, E-Gift Voucher (eGV), Cash on Delivery and Wallet to make your purchase.
      Flipkart also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.

    • Q. Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
      Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. In case of seller WS Retail, the ₹40 delivery charge is waived off on orders worth ₹500 and over.

    • Q. What is Cash on Delivery?

    • If you are not comfortable making an online payment on Flipkart.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
      The maximum order value for a Cash on Delivery (C-o-D) payment is ₹50,000. It is strictly a cash-only payment method. E-Gift Vouchers or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.

    • Q. How do I pay using a credit/debit card?

    • We accept payments made by credit/debit cards issued in India and 21 other countries.
      Credit cards
      We accept payments made using Visa, MasterCard and American Express credit cards.
      To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
      Debit cards
      We accept payments made using Visa, MasterCard and Maestro debit cards.
      To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
      Internationally issued credit/debit cards cannot be used for Flyte, Wallet and eGV payments/top-ups.

    • Q. Is it safe to use my credit/debit card on Flipkart?

    • Your online transaction on Flipkart is secure with the highest levels of transaction security currently available on the Internet. Flipkart uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
      All credit card and debit card payments on Flipkart are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

    • Q. What steps does Flipkart take to prevent card fraud?

    • Flipkart realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
      In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

    • Q. What is a 3D Secure password?

    • The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the Verified by VISA and Mastercard SecureCode services, respectively.
      The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

    • Q. Can I make a credit/debit card or Internet Banking payment on Flipkart through my mobile?

    • The 'Cashback' offer is instant and exclusive to Flipkart.com. You only pay the final price you see in your shopping cart.

    • Q. What is Flipkart's EMI payment option?

    • Flipkart's EMI scheme is available for American Express, Citi, HDFC and ICICI bank credit card holders only. You may choose to pay in 3,6,9,or 12 month instalments. The minimum order value to avail the EMI payment option is Rs 4,000. Please note that this option is available only when the cart contains items from a single seller.
      There is NO processing fee charged for availing Flipkart's EMI payment option. On return or exchange, interest charged by the bank till that time will not be refunded by Flipkart.
      The Bank charges annual interest rates (as shown below) according to the reducing monthly balance . In the monthly reducing cycle, the principal is reduced with every EMI and the interest is calculated on the balance outstanding.

    • Q. How do I Pay for a Flipkart purchase?

    • Flipkart offers you multiple Payment methods. Whatever your online mode of Payment, you can rest assured that Flipkart's trusted Payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
      You may use Internet Banking, E-Gift Voucher (eGV), Cash on Delivery and Wallet to make your purchase.
      Flipkart also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.

    • Q. Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you Pay.
      Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. In case of seller WS Retail, the ₹40 delivery charge is waived off on orders worth ₹500 and over.

    • Q. What is Cash on Delivery?

    • If you are not comfortable making an online Payment on Flipkart.com, you can opt for the Cash on Delivery (C-o-D) Payment method instead. With C-o-D you can Pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance Payment online.
      The maximum order value for a Cash on Delivery (C-o-D) Payment is ₹50,000. It is strictly a cash-only Payment method. E-Gift Vouchers or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D Payment. Only Indian Rupees accepted.

    • Q. How do I pay for a Flipkart purchase?

    • Flipkart offers you multiple Payment methods. Whatever your online mode of Payment, you can rest assured that Flipkart's trusted Payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
      You may use Internet Banking, E-Gift Voucher (eGV), Cash on Delivery and Wallet to make your purchase.
      Flipkart also accepts payments made using Visa, MasterCard, Maestro and American Express credit/Debit cards in India and 21 other countries.

    • Q. Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
      Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. In case of seller WS Retail, the ₹40 delivery charge is waived off on orders worth ₹500 and over.

    • Q. What is Cash on Delivery?

    • If you are Not comfortable making an online Payment on Flipkart.com, you can opt for the Cash on Delivery (C-o-D) Payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance Payment online.
      The maximum order value for a Cash on Delivery (C-o-D) Payment is ₹50,000. It is strictly a cash-only Payment method. E-Gift Vouchers or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D Payment. Only Indian Rupees accepted.

    • Q. How do I claim warranty for a DigiFlip product?

    • You can contact Customer Support in case of a defective DigiFlip product. You are required to provide the respective Order ID details. DigiFlip product warranty is valid only for the mentioned warranty period.

    • Q. When are Refunds provided?

    • We work to provide the most hassle-free online shopping experience. You are covered and your money safe.
      Refunds are issued when
      - Seller cannot provide replacement
      - In-line with Buyer Protection, when a dispute has been ruled in your favour
      Seller allows Refunds on select categories under certain conditions. Please check with the individual Seller's Returns Policy.

    • Q. I've still not received the Refund to my bank account. Why?

    • If you have received a mail from us confirming your Refund request then rest assured that we have initiated your Refund request and are following up with financial organisations for the same.
      Sometimes financial organizations take a longer time to process the Refund request. However, if the Refund hasn't happened by the date we promised, you can contact us. We will gladly help you.

    • Q. What is Flipkart's Free & Easy Returns policy?

    • We love to get it right for you, every single time you trust us with your purchase. We want you to have an absolutely headache-free shopping experience.
      We assure you that all products sold on Flipkart are brand new and 100% genuine. In case there is an issue with the product you have received, our Free & Easy Returns promise has got you covered. Possible resolution could be Replacement, Exchange (only for Apparel and Footwear) or Refund, depending on the Seller's Return Policy.
      In any case, all purchases on Flipkart are backed by Buyer Protection for 45 days from the date of delivery, irrespective of the seller's policy.

    • Q. How do I buy/Gift an e-Gift Voucher?

    • Enter the name and email address of the person you want to send the e-Gift Voucher (e-GV).
      Enter the value of the Voucher you would like to purchase then click "Proceed To Pay".
      The sidebar will now show the payment options. You can pay by Credit Card / Debit Card / ATM Card / Netbanking.
      Proceed to pay through your preferred choice, or if you need to make any changes to the value, you can always click "Edit" to modify it.
      Once you have completed the checkout process, you will receive an email with the e-GV details.

    • Q. How do I make a purchase with an e-Gift Voucher?

    • Simple!
      Go to www.flipkart.com and select the items you want to purchase.
      When you are ready to checkout, click "Proceed To Pay", the same as our regular checkout.
      Select the "Pay By e-Gift Voucher" Option.
      Enter your 16-digit Voucher Number and the corresponding 6-digit PIN number when prompted.
      If the amount of your e-Gift Voucher doesn't cover your order total, you will be prompted to select an additional payment method.
      IMPORTANT: Funds will be deducted from your e-Gift Voucher at the time you place your order. In case of any adjustment or cancellation at a later stage, we will (re)issue funds as credit to your Voucher.

    • Q. Does an e-Gift Voucher expire?

    • Yes. All e-Gift Vouchers expire 1 year from the date of their issue.

    • Q. Can I use promotional codes with e-Gift Vouchers?

    • Yes, by all means!

    • Q. Is there a limit on how many e-Gift vouchers I can use on a single order?

    • You can use a maximum of 3 e-Gift Vouchers per order.

    • Q. What Terms & Conditions apply to e-Gift Vouchers?

    • The Flipkart.com e-Gift Voucher (e-GV) can be redeemed on Flipkart.com only when the seller is WS Retail
      e-GVs cannot be used to purchase other e-GVs
      One or more e-GVs can be redeemed against an order. e-GVs can also be clubbed with applicable Flipkart.com promotional codes
      If the order value exceeds the e-GV amount, the balance must be paid by Credit Card / Debit Card / Internet Banking / ATM Card
      If the order value is less than the amount of the e-GV, the outstanding balance (after deduction of order value) will reflect under e-GV balance in the My Account section
      e-GVs and unused portions of e-GVs expire 1 year from the date of issue
      e-GVs cannot be redeemed for Cash or Credit but are transferable
      Flipkart.com is not responsible if an e-GV is lost, stolen or used without permission
      You can combine and use a maximum of 3 e-Gift Vouchers per order
      e-GVs cannot be redeemed against CoD Orders

    • Q. How do I pay for a Flipkart purchase?

    • Flipkart offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Flipkart's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
      You may use Internet Banking, E-Gift Voucher (eGV), Cash on Delivery and Wallet to make your purchase.
      Flipkart also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.

    • Q. Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
      Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. In case of seller WS Retail, the ₹40 delivery charge is waived off on orders worth ₹500 and over.

    • Q. What is Cash on Delivery?

    • If you are not comfortable making an online payment on Flipkart.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
      The maximum order value for a Cash on Delivery (C-o-D) payment is ₹50,000. It is strictly a cash-only payment method. E-Gift Vouchers or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.

    • Q. How does 'Instant Cashback' work?

    • The 'Cashback' offer is Instant and exclusive to Flipkart.com. You only pay the final price you see in your shopping cart.

    • Q. How do I Pay for a Flipkart purchase?

    • Flipkart offers you multiple Payment methods. Whatever your online mode of Payment, you can rest assured that Flipkart's trusted Payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
      You may use Internet Banking, E-Gift Voucher (eGV), Cash on Delivery and Wallet to make your purchase.
      Flipkart also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.

    • Q. Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you Pay.
      Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. In case of seller WS Retail, the ₹40 delivery charge is waived off on orders worth ₹500 and over.

    • Q. What is Cash on Delivery?

    • If you are not comfortable making an online Payment on Flipkart.com, you can opt for the Cash on Delivery (C-o-D) Payment method instead. With C-o-D you can Pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance Payment online.
      The maximum order value for a Cash on Delivery (C-o-D) Payment is ₹50,000. It is strictly a cash-only Payment method. E-Gift Vouchers or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D Payment. Only Indian Rupees accepted.

    • Q. What is Flipkart's Free & Easy Returns policy?

    • We love to get it right for you, every single time you trust us with your purchase. We want you to have an absolutely headache-free shopping experience.
      We assure you that all products sold on Flipkart are brand new and 100% genuine. In case there is an issue with the product you have received, our Free & Easy Returns promise has got you covered. Possible resolution could be Replacement, Exchange (only for Apparel and Footwear) or Refund, depending on the Seller's Return Policy.
      In any case, all purchases on Flipkart are backed by Buyer Protection for 45 days from the date of delivery, irrespective of the seller's policy.

    • Q. What is Free Replacement?

    • If you have received an Item in damaged condition or it does not match the description provided by the Seller, you may request a replacement at no extra cost to you. Return Policy is Seller specific. Terms may differ from each Seller.
      Please check the respective Seller's policy when buying or before initiating a return for a replacement. Also check the time frame within which you can return an Item. Some sellers allow for returns 30 days from the date of delivery.
      Replacement is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

    • Q. What is Free Exchange?

    • If you are not satisfied with the Clothing and Footwear Item shipped to you, you can request an exchange in a different size or color. All this again, at no extra cost to you. Be sure to check the Seller's Return Policy when buying or before initiating a return for exchange. Also check the time frame within which you can return an Item. Some sellers allow for returns 30 days from the date of delivery.
      Exchange is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

    • Q. What items can I Exchange?

    • We allow exchange on items such as Apparel and Footwear, where a trial is required to determine if the fit is right. You can exchange an Item for the same product in the size/color of your choice.
      We hope you understand that the product can only be used for trial and cannot be used, washed, ironed or tampered in any way. Please include all price tags, labels, original packing and invoice along with the product.

    • Q. Can I return part of my order?

    • Yes, a return can be created at Item level and if you have ordered multiple items, you can initiate a return for a partial quantity.

    • Q. When are returns not possible?

    • There are certain scenarios where it is difficult for us to support returns
      - Return request is made outside the specified time frame
      - Product is damaged because of use or Product is not in the same condition as you received it
      - Specific categories like innerwear, lingerie, socks and clothing freebies
      - Defective products which are covered under the manufacturer's warranty
      - Innerwear, lingerie, socks and clothing freebies
      - Any consumable Item which has been used or installed
      - Products with tampered or missing serial numbers
      - Items that are returned without original packaging, freebies or accessories

    • Q. What is Flipkart's Free & Easy Returns policy?

    • We love to get it right for you, every single time you trust us with your purchase. We want you to have an absolutely headache-free shopping experience.
      We assure you that all products sold on Flipkart are brand new and 100% genuine. In case there is an issue with the product you have received, our Free & Easy Returns promise has got you covered. Possible resolution could be Replacement, Exchange (only for Apparel and Footwear) or Refund, depending on the Seller's Return Policy.
      In any case, all purchases on Flipkart are backed by Buyer Protection for 45 days from the date of delivery, irrespective of the seller's policy.

    • Q. What is Free Replacement?

    • If you have received an Item in damaged condition or it does not match the description provided by the Seller, you may request a replacement at no extra cost to you. Return Policy is Seller specific. Terms may differ from each Seller.
      Please check the respective Seller's policy when buying or before initiating a return for a replacement. Also check the time frame within which you can return an Item. Some sellers allow for returns 30 days from the date of delivery.
      Replacement is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

    • Q. What is Free Exchange?

    • If you are not satisfied with the Clothing and Footwear Item shipped to you, you can request an exchange in a different size or color. All this again, at no extra cost to you. Be sure to check the Seller's Return Policy when buying or before initiating a return for exchange. Also check the time frame within which you can return an Item. Some sellers allow for returns 30 days from the date of delivery.
      Exchange is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

    • Q. What items can I Exchange?

    • We allow exchange on items such as Apparel and Footwear, where a trial is required to determine if the fit is right. You can exchange an Item for the Same product in the size/color of your choice.
      We hope you understand that the product can only be used for trial and cannot be used, washed, ironed or tampered in any way. Please include all price tags, labels, original packing and invoice along with the product.

    • Q. Can I return part of my order?

    • Yes, a return can be created at Item level and if you have ordered multiple items, you can initiate a return for a partial quantity.

    • Q. When are returns not possible?

    • There are certain scenarios where it is difficult for us to support returns
      - Return request is made outside the specified time frame
      - Product is damaged because of use or Product is not in the Same condition as you received it
      - Specific categories like innerwear, lingerie, socks and clothing freebies
      - Defective products which are covered under the manufacturer's warranty
      - Innerwear, lingerie, socks and clothing freebies
      - Any consumable Item which has been used or installed
      - Products with tampered or missing serial numbers
      - Items that are returned without original packaging, freebies or accessories

    • Q. I've still not received the Refund to my bank Account. Why?

    • If you have received a mail from us confirming your Refund request then rest assured that we have initiated your Refund request and are following up with financial organisations for the same.
      Sometimes financial organizations take a longer time to process the Refund request. However, if the Refund hasn't happened by the date we promised, you can contact us. We will gladly help you.

    • Q. What is Free Exchange?

    • If you are not satisfied with the Clothing and Footwear item shipped to you, you can request an Exchange in a different Size or Color. All this again, at no extra cost to you. Be sure to check the Seller's Return Policy when buying or before initiating a Return for Exchange. Also check the time frame within which you can Return an item. Some sellers allow for returns 30 days from the date of delivery.
      Exchange is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

    • Q. What is Flipkart's Free & Easy Returns policy?

    • We love to get it right for you, every single time you trust us with your purchase. We want you to have an absolutely headache-free shopping experience.
      We assure you that all products sold on Flipkart are brand new and 100% genuine. In case there is an issue with the product you have received, our Free & Easy Returns promise has got you covered. Possible resolution could be Replacement, Exchange (only for Apparel and Footwear) or Refund, depending on the Seller's Return Policy.
      In any case, all purchases on Flipkart are backed by Buyer Protection for 45 days from the date of delivery, irrespective of the seller's policy.

    • Q. What is Free Replacement?

    • If you have received an item in damaged condition or it does not match the description provided by the Seller, you may request a replacement at no extra cost to you. Return Policy is Seller specific. Terms may differ from each Seller.
      Please check the respective Seller's policy when buying or before initiating a Return for a replacement. Also check the time frame within which you can Return an item. Some sellers allow for returns 30 days from the date of delivery.
      Replacement is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

    • Q. How do I Return an item purchased on Flipkart?

    • Returns are easy, simply follow these steps
      - Contact us and provide Order ID details.
      - Customer Support will confirm the Return request and will inform you about the pickup process.
      - Please ensure that product is in unused and original condition. Include all price tags, labels, original packing and invoice along with the product.
      Note:
      - We do not charge extra for returns and all replacements/pickups are done free of cost.
      - Number of days within which Return can be initiated varies from seller to seller. You must contact us within the defined period to initiate the returns.
      - We support Replacement across categories/sellers in case of damaged item.
      - For details on Seller specific Return policy, please check respective Seller page
      - Innerwear, lingerie, socks and clothing freebies cannot be returned for obvious reasons
      - In case of Refund, the entire amount paid by you including shipping and gift charges are transferred to your account
      - Customer Support will inform you about the pickup process. While we pick up originally delivered item from most customer locations, there are certain areas where a pickup cannot be arranged. In such a case, you can ship the product through any other courier. You will be reimbursed the shipping charges against the original receipt.
      - Replacement is subject to availability of stock with Seller. In case a Replacement is not available, seller will refund the amount for the same. All this is subject to the Seller's Return policy.

    • Q. What is Flipkart's Free & Easy Returns policy?

    • We love to get it right for you, every single time you trust us with your purchase. We want you to have an absolutely headache-free shopping experience.
      We assure you that all products sold on Flipkart are brand new and 100% genuine. In case there is an issue with the Product you have received, our Free & Easy Returns promise has got you covered. Possible resolution could be Replacement, Exchange (only for Apparel and Footwear) or Refund, depending on the Seller's Return Policy.
      In any case, all purchases on Flipkart are backed by Buyer Protection for 45 days from the date of delivery, irrespective of the seller's policy.

    • Q. What is Free Replacement?

    • If you have received an item in damaged condition or it does not match the description provided by the Seller, you may request a replacement at no extra cost to you. Return Policy is Seller specific. Terms may differ from each Seller.
      Please check the respective Seller's policy when buying or before initiating a return for a replacement. Also check the time frame within which you can return an item. Some sellers allow for returns 30 days from the date of delivery.
      Replacement is subject to availability of stock with the Seller. If the Product is out of stock, you will receive a full refund, no questions asked.

    • Q. What is Free Exchange?

    • If you are not satisfied with the Clothing and Footwear item shipped to you, you can request an exchange in a different size or color. All this again, at no extra cost to you. Be sure to check the Seller's Return Policy when buying or before initiating a return for exchange. Also check the time frame within which you can return an item. Some sellers allow for returns 30 days from the date of delivery.
      Exchange is subject to availability of stock with the Seller. If the Product is out of stock, you will receive a full refund, no questions asked.

    • Q. What items can I Exchange?

    • We allow exchange on items such as Apparel and Footwear, where a trial is required to determine if the fit is right. You can exchange an item for the same Product in the size/color of your choice.
      We hope you understand that the Product can only be used for trial and cannot be used, washed, ironed or tampered in any way. Please include all price tags, labels, original packing and invoice along with the Product.

    • Q. Can I return Part of my order?

    • Yes, a return can be created at item level and if you have ordered multiple items, you can initiate a return for a partial quantity.

    • Q. When are returns not possible?

    • There are certain scenarios where it is difficult for us to support returns
      - Return request is made outside the specified time frame
      - Product is damaged because of use or Product is not in the same condition as you received it
      - Specific categories like innerwear, lingerie, socks and clothing freebies
      - Defective products which are covered under the manufacturer's warranty
      - Innerwear, lingerie, socks and clothing freebies
      - Any consumable item which has been used or installed
      - Products with tampered or missing serial numbers
      - Items that are returned without original packaging, freebies or accessories

    • Q. What is Flipkart's Free & Easy Returns policy?

    • We love to get it right for you, every single time you trust us with your purchase. We want you to have an absolutely headache-free shopping experience.
      We assure you that all products sold on Flipkart are brand new and 100% genuine. In case there is an issue with the product you have received, our Free & Easy Returns promise has got you covered. Possible resolution could be Replacement, Exchange (only for Apparel and Footwear) or Refund, depending on the Seller's Return Policy.
      In any case, all purchases on Flipkart are backed by Buyer Protection for 45 days from the date of delivery, irrespective of the seller's policy.

    • Q. What is Free Replacement?

    • If you have received an Item in damaged condition or it does not match the description provided by the Seller, you may request a replacement at no extra cost to you. Return Policy is Seller specific. Terms may differ from each Seller.
      Please check the respective Seller's policy when buying or before initiating a return for a replacement. Also check the time frame within which you can return an Item. Some sellers allow for returns 30 days from the date of delivery.
      Replacement is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

    • Q. What is Free Exchange?

    • If you are not satisfied with the Clothing and Footwear Item shipped to you, you can request an exchange in a different size or color. All this again, at no extra cost to you. Be sure to check the Seller's Return Policy when buying or before initiating a return for exchange. Also check the time frame within which you can return an Item. Some sellers allow for returns 30 days from the date of delivery.
      Exchange is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

    • Q. What items can I Exchange?

    • We allow exchange on items such as Apparel and Footwear, where a trial is required to determine if the fit is right. You can exchange an Item for the same product in the size/color of your choice.
      We hope you understand that the product can only be used for trial and cannot be used, washed, ironed or tampered in any way. Please include all price tags, labels, original packing and invoice along with the product.

    • Q. Can I return part of my order?

    • Yes, a return can be created at Item level and if you have ordered multiple items, you can initiate a return for a partial quantity.

    • Q. When are returns not possible?

    • There are certain scenarios where it is difficult for us to support returns
      - Return request is made outside the specified time frame
      - Product is damaged because of use or Product is not in the same condition as you received it
      - Specific categories like innerwear, lingerie, socks and clothing freebies
      - Defective products which are covered under the manufacturer's warranty
      - Innerwear, lingerie, socks and clothing freebies
      - Any consumable Item which has been used or installed
      - Products with tampered or missing serial numbers
      - Items that are returned without original packaging, freebies or accessories

    • Q. How can I read the eBooks purchased?

    • Ebooks can be read in two ways.
      You can install the Flipkart eBooks app available in the Google Play store, Apple iTunes store and Windows store.
      You can read the Ebook online using the the flipkart Web Reader. This option is available only online but offline reading option will be available very soon.

    • Q. From where can I download the eBooks I purchased?

    • eBooks purchased can be downloaded from the Library section on the Flipkart eBooks App.

    • Q. How can I read the eBooks purchased?

    • Ebooks can be read in two ways.
      You can install the Flipkart eBooks app available in the Google Play store, Apple iTunes store and Windows store.
      You can read the Ebook online using the the flipkart Web Reader. This option is available only online but offline reading option will be available very soon.

    • Q. From where can I Download the eBooks I purchased?

    • eBooks purchased can be downloaded from the Library section on the Flipkart eBooks App.

    • Q. What is Flipkart's Free & Easy Returns policy?

    • We love to get it right for you, every single time you trust us with your purchase. We want you to have an absolutely headache-free shopping experience.
      We assure you that all products sold on Flipkart are brand new and 100% genuine. In case there is an issue with the product you have received, our Free & Easy Returns promise has got you covered. Possible resolution could be Replacement, Exchange (only for Apparel and Footwear) or Refund, depending on the Seller's Return Policy.
      In any case, all purchases on Flipkart are backed by Buyer Protection for 45 days from the date of delivery, irrespective of the seller's policy.

    • Q. What is Free Replacement?

    • If you have received an item in damaged condition or it does not match the description provided by the Seller, you may request a replacement at no extra cost to you. Return Policy is Seller specific. Terms may differ from each Seller.
      Please check the respective Seller's policy when buying or before initiating a return for a replacement. Also check the time frame within which you can return an item. Some sellers allow for returns 30 days from the date of delivery.
      Replacement is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

    • Q. What is Free Exchange?

    • If you are not satisfied with the Clothing and Footwear item shipped to you, you can request an exchange in a different size or color. All this again, at no extra cost to you. Be sure to check the Seller's Return Policy when buying or before initiating a return for exchange. Also check the time frame within which you can return an item. Some sellers allow for returns 30 days from the date of delivery.
      Exchange is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

    • Q. What is Flipkart's Free & Easy Returns policy?

    • We love to get it right for you, every single time you trust us with your purchase. We want you to have an absolutely headache-free shopping experience.
      We assure you that all products sold on Flipkart are brand new and 100% genuine. In case there is an issue with the product you have received, our Free & Easy Returns promise has got you covered. Possible resolution could be Replacement, Exchange (only for Apparel and Footwear) or Refund, depending on the Seller's Return Policy.
      In any case, all purchases on Flipkart are backed by Buyer Protection for 45 days from the date of delivery, irrespective of the seller's policy.

    • Q. What is Free Replacement?

    • If you have received an item in damaged condition or it does not match the description provided by the Seller, you may request a replacement at no extra cost to you. Return Policy is Seller specific. Terms may differ from each Seller.
      Please check the respective Seller's policy when buying or before initiating a return for a replacement. Also check the time frame within which you can return an item. Some sellers allow for returns 30 days from the date of delivery.
      Replacement is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

    • Q. What is Free Exchange?

    • If you are not satisfied with the Clothing and Footwear item shipped to you, you can request an exchange in a different size or color. All this again, at no extra cost to you. Be sure to check the Seller's Return Policy when buying or before initiating a return for exchange. Also check the time frame within which you can return an item. Some sellers allow for returns 30 days from the date of delivery.
      Exchange is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

    • Q. How do I return an item purchased on Flipkart?

    • Returns are easy, simply follow these steps
      - Contact us and provide Order ID details.
      - Customer Support will confirm the return request and will inform you about the pickup process.
      - Please ensure that product is in unused and original condition. Include all price tags, labels, original packing and invoice along with the product.
      Note:
      - We do not charge extra for returns and all replacements/pickups are done free of cost.
      - Number of days within which return can be initiated varies from seller to seller. You must contact us within the defined period to initiate the returns.
      - We support Replacement across categories/sellers in case of damaged item.
      - For details on Seller specific return policy, please check respective Seller page
      - Innerwear, lingerie, socks and clothing freebies cannot be returned for obvious reasons
      - In case of Refund, the entire amount paid by you including shipping and gift charges are transferred to your account
      - Customer Support will inform you about the pickup process. While we pick up originally delivered item from most customer locations, there are certain areas where a pickup cannot be arranged. In such a case, you can ship the product through any other courier. You will be reimbursed the shipping charges against the original receipt.
      - Replacement is subject to availability of stock with Seller. In case a Replacement is not available, seller will refund the amount for the same. All this is subject to the Seller's return policy.

    • Q. What is Flipkart's Free & Easy Returns policy?

    • We love to get it right for you, every single time you trust us with your purchase. We want you to have an absolutely headache-free shopping experience.
      We assure you that all products sold on Flipkart are brand new and 100% genuine. In case there is an issue with the product you have received, our Free & Easy Returns promise has got you covered. Possible resolution could be Replacement, Exchange (only for Apparel and Footwear) or Refund, depending on the Seller's Return Policy.
      In any case, all purchases on Flipkart are backed by Buyer Protection for 45 days from the date of Delivery, irrespective of the seller's policy.

    • Q. What is Free Replacement?

    • If you have received an item in damaged condition or it does not match the description provided by the Seller, you may request a replacement at no extra cost to you. Return Policy is Seller specific. Terms may differ from each Seller.
      Please check the respective Seller's policy when buying or before initiating a return for a replacement. Also check the time frame within which you can return an item. Some sellers allow for returns 30 days from the date of Delivery.
      Replacement is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

    • Q. What is Free Exchange?

    • If you are not satisfied with the Clothing and Footwear item shipped to you, you can request an exchange in a different size or color. All this again, at no extra cost to you. Be sure to check the Seller's Return Policy when buying or before initiating a return for exchange. Also check the time frame within which you can return an item. Some sellers allow for returns 30 days from the date of Delivery.
      Exchange is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

    • Q. How do I return an item purchased on Flipkart?

    • Returns are easy, simply follow these steps
      - Contact us and provide Order ID details.
      - Customer Support will confirm the return request and will inform you about the pickup process.
      - Please ensure that product is in unused and original condition. Include all price tags, labels, original packing and invoice along with the product.
      Note:
      - We do not charge extra for returns and all replacements/pickups are done free of cost.
      - Number of days within which return can be initiated varies from seller to seller. You must contact us within the defined period to initiate the returns.
      - We support Replacement across categories/sellers in case of damaged item.
      - For details on Seller specific return policy, please check respective Seller page
      - Innerwear, lingerie, socks and clothing freebies cannot be returned for obvious reasons
      - In case of Refund, the entire amount paid by you including shipping and gift charges are transferred to your account
      - Customer Support will inform you about the pickup process. While we pick up originally delivered item from most customer locations, there are certain areas where a pickup cannot be arranged. In such a case, you can ship the product through any other courier. You will be reimbursed the shipping charges against the original receipt.
      - Replacement is subject to availability of stock with Seller. In case a Replacement is not available, seller will refund the amount for the same. All this is subject to the Seller's return policy.

    • Q. How do I Cancel an Order?

    • You can Cancel your Order online before the product has been shipped. Your entire Order amount will be refunded.
      In case the item you have ordered has been shipped but has not yet been delivered to you, you may still Cancel the Order online. Your refund will be processed once we receive the originally ordered item back from the courier.
      Unfortunately, an Order cannot be cancelled once the item has been delivered to you.
      In Order to Cancel an item in your Order:
      Log into your Flipkart account and go to the 'My Orders' page
      Identify the item you Want to Cancel and click on the corresponding 'View Details' link
      In the detailed Order page, you will see 'Cancel' links against each of the items in that Order
      Click on the 'Cancel' link, indicate the reason for cancellation, choose a mode of refund and confirm cancellation
      Once your cancellation request is created, we will ensure that the cancellation is processed as soon as possible

    • Q. Why do I see a disabled 'Cancel' link?

    • A disabled 'Cancel' link can mean the following things:
      The item is being shipped together with another Order of yours
      The item is non-refundable (eg. e-Gift Vouchers)
      In any of the above cases, you can get in touch with our Customer Support for more information

    • Q. What is the cancellation and refund policy for eBooks?

    • If you have already purchased an eBook but don't have a compatible device to download and read it on, you can revoke the purchase under the 30 Day Cancellation & Refund Policy for eBooks.
      Cancellation and subsequent refund will also go through if we are unable to resolve a genuine technical fault within 2 business days from the the time you had reported the error. On a valid cancellation and refund request, we offer you Flipkart Wallet Credit (store credit), which can be used to place a fresh Order
      Contact Us.

    • Q. How long will it take to process my cancellation request?

    • Once you request the cancellation of item(s) in your Order, it will take us a maximum of 1-2 business days to Cancel the Order and initiate a refund. You will be notified of the same by email.
      If the Order Status shows the item(s) in your Order as 'Shipped', we will process your cancellation request directly with our logistics partner. Your refund will be processed soon after we receive the cancelled items back from the courier.
      In case the seller is WS Retail the refund mode will be Flipkart Wallet. The refunded amount will be made available immediately.
      However, if you opt for having the money transferred back to the source of transaction, it may take up to 7-10 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by Flipkart.

    • Q. What are the modes of refund available after cancellation?

    • In Order to confirm cancellation of item(s) in your Order, you need to indicate your refund preference.
      There are two modes of refund:
      Flipkart Wallet - If you choose this option, the amount will be added to your Flipkart Wallet in the 'store credit' component. This applies when WS Retail is the seller.
      Back to Source - In this case, the money will be refunded back to the payment mode/account that was originally used to make the transaction.

    • Q. What is Flipkart's Free & Easy Returns policy?

    • We love to get it right for you, every single time you trust us with your purchase. We want you to have an absolutely headache-free shopping experience.
      We assure you that all products sold on Flipkart are brand new and 100% genuine. In case there is an issue with the product you have received, our Free & Easy Returns promise has got you covered. Possible resolution could be Replacement, Exchange (only for Apparel and Footwear) or Refund, depending on the Seller's Return Policy.
      In any case, all purchases on Flipkart are backed by Buyer Protection for 45 days from the date of delivery, irrespective of the seller's policy.

    • Q. What is Free Replacement?

    • If you have received an item in damaged condition or it does not match the description provided by the Seller, you may request a replacement at no extra cost to you. Return Policy is Seller specific. Terms may differ from each Seller.
      Please check the respective Seller's policy when buying or before initiating a return for a replacement. Also check the time frame within which you can return an item. Some sellers allow for returns 30 days from the date of delivery.
      Replacement is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

    • Q. What is Free Exchange?

    • If you are not satisfied with the Clothing and Footwear item shipped to you, you can request an exchange in a different size or color. All this again, at no extra cost to you. Be sure to check the Seller's Return Policy when buying or before initiating a return for exchange. Also check the time frame within which you can return an item. Some sellers allow for returns 30 days from the date of delivery.
      Exchange is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

    • Q. How do I return an item purchased on Flipkart?

    • Returns are easy, simply follow these steps
      - Contact us and provide Order ID details.
      - Customer Support will confirm the return request and will inform you about the pickup process.
      - Please ensure that product is in unused and original condition. Include all price tags, labels, original packing and invoice along with the product.
      Note:
      - We do not charge extra for returns and all replacements/pickups are done free of cost.
      - Number of days within which return can be initiated varies from seller to seller. You must contact us within the defined period to initiate the returns.
      - We support Replacement across categories/sellers in case of damaged item.
      - For details on Seller specific return policy, please check respective Seller page
      - Innerwear, lingerie, socks and clothing freebies cannot be returned for obvious reasons
      - In case of Refund, the entire amount Paid by you including shipping and gift charges are transferred to your account
      - Customer Support will inform you about the pickup process. While we pick up originally delivered item from most customer locations, there are certain areas where a pickup cannot be arranged. In such a case, you can ship the product through any other courier. You will be reimbursed the shipping charges against the original receipt.
      - Replacement is subject to availability of stock with Seller. In case a Replacement is not available, seller will refund the amount for the same. All this is subject to the Seller's return policy.

    • Q. What is 'My Account'? How do I update My information?

    • It is easy to update your Flipkart Account and view your orders any time through My Account.
      My Account' allows you complete control over your transactions on Flipkart
      Manage/edit your personal data like address, phone numbers, email ids
      Change your password
      Track the status of your orders

    • Q. How do I merge My Flipkart accounts linked to different email ids?

    • You can merge two of your Flipkart accounts linked to different email ids or update the email id linked to your existing Flipkart Account. The process is the same.
      Step 1: Log in to your Flipkart Account.
      Step 2: In the 'My Account' pane, go to the 'Settings' tab and click on the 'Update EMail' option
      Step 3: In the 'Update Email' page, your 'current email' id is shown.
      - Enter your 'new email' id below.
      - Click the 'Save Changes' button. You will receive a 'We have sent a mail to your new email id for re-confirmation' message.
      Step 4: Go to your 'new email' Account and click on the Flipkart Account - Update Email message for confirmation.
      Step 5: You are now redirected to the 'Update Email' page
      - Below your 'new email' id, provide the password for your current Flipkart Account
      - Enter your new Flipkart Account password
      - Re-enter to confirm your new Flipkart Account password.
      - Click the 'Update Email' button.

    • Q. How do I know My order has been confirmed?

    • Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it.
      You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. OD01202130213), a listing of the item(s) you have ordered and the expected delivery time.
      You will also be notified when the seller ships the item(s) to you. Shipping details will be provided with the respective tracking number(s).

    • Q. Can I order a product that is 'Out of Stock'?

    • Unfortunately, products listed as 'Out of Stock' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability with sellers on Flipkart.

    • Q. What is 'My Account'? How do I update my information?

    • It is easy to update your Flipkart account and view your orders any time through My Account.
      My Account' allows you complete control over your transactions on Flipkart
      Manage/edit your personal data like address, phone numbers, Email ids
      Change your password
      Track the status of your orders

    • Q. How do I merge my Flipkart accounts linked to different Email ids?

    • You can merge two of your Flipkart accounts linked to different Email ids or update the Email id linked to your existing Flipkart account. The process is the same.
      Step 1: Log in to your Flipkart account.
      Step 2: In the 'My Account' pane, go to the 'Settings' tab and click on the 'Update Email' option
      Step 3: In the 'Update Email' page, your 'current Email' id is shown.
      - Enter your 'new Email' id below.
      - Click the 'Save Changes' button. You will receive a 'We have sent a Mail to your new Email id for re-confirmation' message.
      Step 4: Go to your 'new Email' account and click on the Flipkart account - Update Email message for confirmation.
      Step 5: You are now redirected to the 'Update Email' page
      - Below your 'new Email' id, provide the password for your current Flipkart account
      - Enter your new Flipkart account password
      - Re-enter to confirm your new Flipkart account password.
      - Click the 'Update Email' button.

    • Q. How do I know my order has been confirmed?

    • Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it.
      You will receive an Email containing the details of your order when the seller receives it and confirms the same. In this Mail you will be provided with a unique Order ID (eg. OD01202130213), a listing of the item(s) you have ordered and the expected delivery time.
      You will also be notified when the seller ships the item(s) to you. Shipping details will be provided with the respective tracking number(s).

    • Q. Can I order a product that is 'Out of Stock'?

    • Unfortunately, products listed as 'Out of Stock' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability with sellers on Flipkart.

    • Q. What is 'My Account'? How do I update my information?

    • It is easy to update your Flipkart account and view your orders any time through My Account.
      My Account' allows you complete control over your transactions on Flipkart
      Manage/edit your personal data like address, phone numbers, email ids
      Change your password
      Track the status of your orders

    • Q. How do I merge my Flipkart accounts linked to different email ids?

    • You can merge two of your Flipkart accounts linked to different email ids or update the email id linked to your existing Flipkart account. The process is the same.
      Step 1: Log in to your Flipkart account.
      Step 2: In the 'My Account' pane, go to the 'Settings' tab and click on the 'Update EMail' option
      Step 3: In the 'Update Email' page, your 'current email' id is shown.
      - Enter your 'new email' id below.
      - Click the 'Save Changes' button. You will receive a 'We have sent a mail to your new email id for re-confirmation' message.
      Step 4: Go to your 'new email' account and click on the Flipkart account - Update Email message for confirmation.
      Step 5: You are now redirected to the 'Update Email' page
      - Below your 'new email' id, provide the password for your current Flipkart account
      - Enter your new Flipkart account password
      - Re-enter to confirm your new Flipkart account password.
      - Click the 'Update Email' button.

    • Q. How do I know my order has been confirmed?

    • Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it.
      You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. OD01202130213), a listing of the item(s) you have ordered and the expected delivery time.
      You will also be notified when the seller ships the item(s) to you. Shipping details will be provided with the respective tracking number(s).

    • Q. Can I order a product that is 'Out of Stock'?

    • Unfortunately, products listed as 'Out of Stock' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability with sellers on Flipkart.

    • Q. What is 'My Account'? How do I update my information?

    • It is easy to update your Flipkart account and view your orders any time through My Account.
      My Account' allows you complete control over your transactions on Flipkart
      Manage/edit your personal data like address, phone numbers, email ids
      Change your Password
      Track the status of your orders

    • Q. How do I merge my Flipkart accounts linked to different email ids?

    • You can merge two of your Flipkart accounts linked to different email ids or update the email id linked to your existing Flipkart account. The process is the same.
      Step 1: Log in to your Flipkart account.
      Step 2: In the 'My Account' pane, go to the 'Settings' tab and click on the 'Update EMail' option
      Step 3: In the 'Update Email' page, your 'current email' id is shown.
      - Enter your 'new email' id below.
      - Click the 'Save Changes' button. You will receive a 'We have sent a mail to your new email id for re-confirmation' message.
      Step 4: Go to your 'new email' account and click on the Flipkart account - Update Email message for confirmation.
      Step 5: You are now redirected to the 'Update Email' page
      - Below your 'new email' id, provide the Password for your current Flipkart account
      - Enter your new Flipkart account Password
      - Re-enter to confirm your new Flipkart account Password.
      - Click the 'Update Email' button.

    • Q. How do I know my order has been confirmed?

    • Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it.
      You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. OD01202130213), a listing of the item(s) you have ordered and the expected delivery time.
      You will also be notified when the seller ships the item(s) to you. Shipping details will be provided with the respective tracking number(s).

    • Q. Can I order a product that is 'Out of Stock'?

    • Unfortunately, products listed as 'Out of Stock' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability with sellers on Flipkart.

    • Q. What is 'My Account'? How do I update my information?

    • It is easy to update your Flipkart Account and view your orders any time through My Account.
      My Account' allows you complete control over your transactions on Flipkart
      Manage/edit your personal data like address, phone numbers, email ids
      Change your password
      Track the status of your orders

    • Q. How do I merge my Flipkart accounts linked to different email ids?

    • You can merge two of your Flipkart accounts linked to different email ids or update the email id linked to your existing Flipkart Account. The process is the same.
      Step 1: Log in to your Flipkart Account.
      Step 2: In the 'My Account' pane, go to the 'Settings' tab and click on the 'Update EMail' option
      Step 3: In the 'Update Email' page, your 'current email' id is shown.
      - Enter your 'new email' id below.
      - Click the 'Save Changes' button. You will receive a 'We have sent a mail to your new email id for re-confirmation' message.
      Step 4: Go to your 'new email' Account and click on the Flipkart Account - Update Email message for confirmation.
      Step 5: You are now redirected to the 'Update Email' page
      - Below your 'new email' id, provide the password for your current Flipkart Account
      - Enter your new Flipkart Account password
      - Re-enter to confirm your new Flipkart Account password.
      - Click the 'Update Email' button.

    • Q. How do I know my order has been confirmed?

    • Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it.
      You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. OD01202130213), a listing of the item(s) you have ordered and the expected delivery time.
      You will also be notified when the seller ships the item(s) to you. Shipping details will be provided with the respective tracking number(s).

    • Q. Can I order a product that is 'Out of Stock'?

    • Unfortunately, products listed as 'Out of Stock' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability with sellers on Flipkart.

    • Q. What is 'My Account'? How do I update my information?

    • It is easy to update your Flipkart account and view your orders any time through My Account.
      My Account' allows you complete control over your transactions on Flipkart
      Manage/edit your personal data like address, phone numbers, email ids
      Change your password
      Track the status of your orders

    • Q. How do I merge my Flipkart accounts linked to different email ids?

    • You can merge two of your Flipkart accounts linked to different email ids or update the email id linked to your existing Flipkart account. The process is the same.
      Step 1: Log in to your Flipkart account.
      Step 2: In the 'My Account' pane, go to the 'Settings' tab and click on the 'Update EMail' option
      Step 3: In the 'Update Email' page, your 'current email' id is shown.
      - Enter your 'new email' id below.
      - Click the 'Save Changes' button. You will receive a 'We have sent a mail to your new email id for re-confirmation' message.
      Step 4: Go to your 'new email' account and click on the Flipkart account - Update Email message for confirmation.
      Step 5: You are now redirected to the 'Update Email' page
      - Below your 'new email' id, provide the password for your current Flipkart account
      - Enter your new Flipkart account password
      - Re-enter to confirm your new Flipkart account password.
      - Click the 'Update Email' button.

    • Q. How do I know my order has been confirmed?

    • Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it.
      You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. OD01202130213), a listing of the item(s) you have ordered and the expected delivery time.
      You will also be notified when the seller ships the item(s) to you. Shipping details will be provided with the respective tracking number(s).

    • Q. Can I order a product that is 'Out of Stock'?

    • Unfortunately, products listed as 'Out of Stock' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability with sellers on Flipkart.

    • Q. How do I Pay for a Flipkart purchase?

    • Flipkart offers you multiple Payment methods. Whatever your online mode of Payment, you can rest assured that Flipkart's trusted Payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
      You may use Internet Banking, E-Gift Voucher (eGV), Cash on Delivery and Wallet to make your purchase.
      Flipkart also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.

    • Q. Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you Pay.
      Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. In case of seller WS Retail, the ₹40 delivery charge is waived off on orders worth ₹500 and over.

    • Q. What is Cash on Delivery?

    • If you are not comfortable making an online Payment on Flipkart.com, you can opt for the Cash on Delivery (C-o-D) Payment method instead. With C-o-D you can Pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance Payment online.
      The maximum order value for a Cash on Delivery (C-o-D) Payment is ₹50,000. It is strictly a cash-only Payment method. E-Gift Vouchers or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D Payment. Only Indian Rupees accepted.

    • Q. How do I Pay using a credit/debit card?

    • We accept payments made by credit/debit cards issued in India and 21 other countries.
      Credit cards
      We accept payments made using Visa, MasterCard and American Express credit cards.
      To Pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
      Debit cards
      We accept payments made using Visa, MasterCard and Maestro debit cards.
      To Pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the Payment.
      Internationally issued credit/debit cards cannot be used for Flyte, Wallet and eGV payments/top-ups.

    • Q. Is it safe to use my credit/debit card on Flipkart?

    • Your online transaction on Flipkart is secure with the highest levels of transaction security currently available on the Internet. Flipkart uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for Payment processing.
      All credit card and debit card payments on Flipkart are processed through secure and trusted Payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

    • Q. What steps does Flipkart take to prevent card fraud?

    • Flipkart realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
      In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

    • Q. What is a 3D Secure password?

    • The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the Verified by VISA and Mastercard SecureCode services, respectively.
      The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

    • Q. Can I make a credit/debit card or Internet Banking Payment on Flipkart through my mobile?

    • The 'Cashback' offer is instant and exclusive to Flipkart.com. You only Pay the final price you see in your shopping cart.

    • Q. What is Flipkart's EMI Payment option?

    • Flipkart's EMI scheme is available for American Express, Citi, HDFC and ICICI bank credit card holders only. You may choose to Pay in 3,6,9,or 12 month instalments. The minimum order value to avail the EMI Payment option is Rs 4,000. Please note that this option is available only when the cart contains items from a single seller.
      There is NO processing fee charged for availing Flipkart's EMI Payment option. On return or exchange, interest charged by the bank till that time will not be refunded by Flipkart.
      The Bank charges annual interest rates (as shown below) according to the reducing monthly balance . In the monthly reducing cycle, the principal is reduced with every EMI and the interest is calculated on the balance outstanding.

    • Q. How do I pay for a Flipkart purchase?

    • Flipkart offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Flipkart's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
      You may use Internet Banking, E-Gift Voucher (eGV), Cash on Delivery and Wallet to make your purchase.
      Flipkart also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.

    • Q. Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
      Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. In case of seller WS Retail, the ₹40 delivery charge is waived off on orders worth ₹500 and over.

    • Q. What is Cash on Delivery?

    • If you are not comfortable making an online payment on Flipkart.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
      The maximum order value for a Cash on Delivery (C-o-D) payment is ₹50,000. It is strictly a cash-only payment method. E-Gift Vouchers or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.

    • Q. How do I pay using a credit/debit card?

    • We accept payments made by credit/debit cards issued in India and 21 other countries.
      Credit cards
      We accept payments made using Visa, MasterCard and American Express credit cards.
      To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
      Debit cards
      We accept payments made using Visa, MasterCard and Maestro debit cards.
      To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
      Internationally issued credit/debit cards cannot be used for Flyte, Wallet and eGV payments/top-ups.

    • Q. Is it safe to use my credit/debit card on Flipkart?

    • Your online transaction on Flipkart is secure with the highest levels of transaction security currently available on the Internet. Flipkart uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
      All credit card and debit card payments on Flipkart are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

    • Q. What steps does Flipkart take to prevent card fraud?

    • Flipkart realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
      In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

    • Q. What is a 3D Secure password?

    • The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the Verified by VISA and Mastercard SecureCode services, respectively.
      The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

    • Q. Can I make a credit/debit card or Internet Banking payment on Flipkart through my mobile?

    • The 'Cashback' offer is instant and exclusive to Flipkart.com. You only pay the final price you see in your shopping cart.

    • Q. What is Flipkart's EMI payment option?

    • Flipkart's EMI scheme is available for American Express, Citi, HDFC and ICICI bank credit card holders only. You may choose to pay in 3,6,9,or 12 month instalments. The minimum order value to avail the EMI payment option is Rs 4,000. Please note that this option is available only when the cart contains items from a single seller.
      There is NO processing fee charged for availing Flipkart's EMI payment option. On return or exchange, interest charged by the bank till that time will not be refunded by Flipkart.
      The Bank charges annual interest rates (as shown below) according to the reducing monthly balance . In the monthly reducing cycle, the principal is reduced with every EMI and the interest is calculated on the balance outstanding.

    • Q. How do I pay for a Flipkart purchase?

    • Flipkart offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Flipkart's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
      You may use Internet Banking, E-Gift Voucher (eGV), Cash on Delivery and Wallet to make your purchase.
      Flipkart also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.

    • Q. Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
      Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. In case of seller WS Retail, the ₹40 delivery charge is waived off on orders worth ₹500 and over.

    • Q. What is Cash on Delivery?

    • If you are not comfortable making an online payment on Flipkart.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
      The maximum order value for a Cash on Delivery (C-o-D) payment is ₹50,000. It is strictly a cash-only payment method. E-Gift Vouchers or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.

    • Q. How do I pay using a credit/debit card?

    • We accept payments made by credit/debit cards issued in India and 21 other countries.
      Credit cards
      We accept payments made using Visa, MasterCard and American Express credit cards.
      To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the Bank's page for entering the online 3D Secure password.
      Debit cards
      We accept payments made using Visa, MasterCard and Maestro debit cards.
      To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your Bank's secure page for entering your online password (issued by your Bank) to complete the payment.
      Internationally issued credit/debit cards cannot be used for Flyte, Wallet and eGV payments/top-ups.

    • Q. Is it safe to use my credit/debit card on Flipkart?

    • Your online transaction on Flipkart is secure with the highest levels of transaction security currently available on the Internet. Flipkart uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
      All credit card and debit card payments on Flipkart are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

    • Q. What steps does Flipkart take to prevent card fraud?

    • Flipkart realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
      In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

    • Q. What is a 3D Secure password?

    • The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the Verified by VISA and Mastercard SecureCode services, respectively.
      The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

    • Q. Can I make a credit/debit card or Internet Banking payment on Flipkart through my mobile?

    • The 'Cashback' offer is instant and exclusive to Flipkart.com. You only pay the final price you see in your shopping cart.

    • Q. What is Flipkart's Emi payment option?

    • Flipkart's Emi scheme is available for American Express, Citi, HDFC and ICICI Bank credit card holders only. You may choose to pay in 3,6,9,or 12 Month instalments. The minimum order value to avail the Emi payment option is Rs 4,000. Please note that this option is available only when the cart contains items from a single seller.
      There is NO processing fee charged for availing Flipkart's Emi payment option. On return or exchange, interest charged by the Bank till that time will not be refunded by Flipkart.
      The Bank charges annual interest rates (as shown below) according to the reducing monthly balance . In the monthly reducing cycle, the principal is reduced with every Emi and the interest is calculated on the balance outstanding.

    • Q. How do I pay for a Flipkart purchase?

    • Flipkart offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Flipkart's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
      You may use Internet Banking, E-Gift Voucher (eGV), Cash on Delivery and Wallet to make your purchase.
      Flipkart also accepts payments made using Visa, MasterCard, Maestro and American Express Credit/debit cards in India and 21 other countries.

    • Q. Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
      Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. In case of seller WS Retail, the ₹40 delivery charge is waived off on orders worth ₹500 and over.

    • Q. What is Cash on Delivery?

    • If you are not comfortable making an online payment on Flipkart.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
      The maximum order value for a Cash on Delivery (C-o-D) payment is ₹50,000. It is strictly a cash-only payment method. E-Gift Vouchers or store Credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.

    • Q. How do I pay using a Credit/debit card?

    • We accept payments made by Credit/debit cards issued in India and 21 other countries.
      Credit cards
      We accept payments made using Visa, MasterCard and American Express Credit cards.
      To pay using your Credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
      Debit cards
      We accept payments made using Visa, MasterCard and Maestro debit cards.
      To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
      Internationally issued Credit/debit cards cannot be used for Flyte, Wallet and eGV payments/top-ups.

    • Q. Is it safe to use my Credit/debit card on Flipkart?

    • Your online transaction on Flipkart is secure with the highest levels of transaction security currently available on the Internet. Flipkart uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
      All Credit card and debit card payments on Flipkart are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

    • Q. What steps does Flipkart take to prevent card fraud?

    • Flipkart realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
      In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

    • Q. What is a 3D Secure password?

    • The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the Verified by VISA and Mastercard SecureCode services, respectively.
      The 3D Secure password adds an additional layer of security through identity verification for your online Credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

    • Q. Can I make a Credit/debit card or Internet Banking payment on Flipkart through my mobile?

    • The 'Cashback' offer is instant and exclusive to Flipkart.com. You only pay the final price you see in your shopping cart.

    • Q. What is Flipkart's EMI payment option?

    • Flipkart's EMI scheme is available for American Express, Citi, HDFC and ICICI bank Credit card holders only. You may choose to pay in 3,6,9,or 12 month instalments. The minimum order value to avail the EMI payment option is Rs 4,000. Please note that this option is available only when the cart contains items from a single seller.
      There is NO processing fee charged for availing Flipkart's EMI payment option. On return or exchange, interest charged by the bank till that time will not be refunded by Flipkart.
      The Bank charges annual interest rates (as shown below) according to the reducing monthly balance . In the monthly reducing cycle, the principal is reduced with every EMI and the interest is calculated on the balance outstanding.

    • Q. How do I pay for a Flipkart purchase?

    • Flipkart offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Flipkart's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
      You may use Internet Banking, E-Gift Voucher (Egv), Cash on Delivery and Wallet to make your purchase.
      Flipkart also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.

    • Q. Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
      Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. In case of seller WS Retail, the ₹40 delivery charge is waived off on orders worth ₹500 and over.

    • Q. What is Cash on Delivery?

    • If you are not comfortable making an online payment on Flipkart.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
      The maximum order value for a Cash on Delivery (C-o-D) payment is ₹50,000. It is strictly a cash-only payment method. E-Gift Vouchers or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.

    • Q. How do I pay using a credit/debit card?

    • We accept payments made by credit/debit cards issued in India and 21 other countries.
      Credit cards
      We accept payments made using Visa, MasterCard and American Express credit cards.
      To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
      Debit cards
      We accept payments made using Visa, MasterCard and Maestro debit cards.
      To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
      Internationally issued credit/debit cards cannot be used for Flyte, Wallet and Egv payments/top-ups.

    • Q. Is it safe to use my credit/debit card on Flipkart?

    • Your online transaction on Flipkart is secure with the highest levels of transaction security currently available on the Internet. Flipkart uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
      All credit card and debit card payments on Flipkart are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

    • Q. What steps does Flipkart take to prevent card fraud?

    • Flipkart realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
      In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

    • Q. What is a 3D Secure password?

    • The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the Verified by VISA and Mastercard SecureCode services, respectively.
      The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

    • Q. Can I make a credit/debit card or Internet Banking payment on Flipkart through my mobile?

    • The 'Cashback' offer is instant and exclusive to Flipkart.com. You only pay the final price you see in your shopping cart.

    • Q. What is Flipkart's EMI payment option?

    • Flipkart's EMI scheme is available for American Express, Citi, HDFC and ICICI bank credit card holders only. You may choose to pay in 3,6,9,or 12 month instalments. The minimum order value to avail the EMI payment option is Rs 4,000. Please note that this option is available only when the cart contains items from a single seller.
      There is NO processing fee charged for availing Flipkart's EMI payment option. On return or exchange, interest charged by the bank till that time will not be refunded by Flipkart.
      The Bank charges annual interest rates (as shown below) according to the reducing monthly balance . In the monthly reducing cycle, the principal is reduced with every EMI and the interest is calculated on the balance outstanding.

    • Q. How do I pay for a Flipkart purchase?

    • Flipkart offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Flipkart's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
      You may use Internet Banking, E-Gift Voucher (Egv), Cash on Delivery and Wallet to make your purchase.
      Flipkart also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.

    • Q. Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
      Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. In case of seller WS Retail, the ₹40 delivery charge is waived off on orders worth ₹500 and over.

    • Q. What is Cash on Delivery?

    • If you are not comfortable making an online payment on Flipkart.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
      The maximum order value for a Cash on Delivery (C-o-D) payment is ₹50,000. It is strictly a cash-only payment method. E-Gift Vouchers or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.

    • Q. How do I pay using a credit/debit card?

    • We accept payments made by credit/debit cards issued in India and 21 other countries.
      Credit cards
      We accept payments made using Visa, MasterCard and American Express credit cards.
      To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
      Debit cards
      We accept payments made using Visa, MasterCard and Maestro debit cards.
      To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
      Internationally issued credit/debit cards cannot be used for Flyte, Wallet and Egv payments/top-ups.

    • Q. Is it safe to use my credit/debit card on Flipkart?

    • Your online transaction on Flipkart is secure with the highest levels of transaction security currently available on the Internet. Flipkart uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
      All credit card and debit card payments on Flipkart are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

    • Q. What steps does Flipkart take to prevent card fraud?

    • Flipkart realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
      In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

    • Q. What is a 3D Secure password?

    • The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the Verified by VISA and Mastercard SecureCode services, respectively.
      The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

    • Q. Can I make a credit/debit card or Internet Banking payment on Flipkart through my mobile?

    • The 'Cashback' offer is instant and exclusive to Flipkart.com. You only pay the final price you see in your shopping cart.

    • Q. What is Flipkart's EMI payment option?

    • Flipkart's EMI scheme is available for American Express, Citi, HDFC and ICICI bank credit card holders only. You may choose to pay in 3,6,9,or 12 month instalments. The minimum order value to avail the EMI payment option is Rs 4,000. Please note that this option is available only when the cart contains items from a single seller.
      There is NO processing fee charged for availing Flipkart's EMI payment option. On return or exchange, interest charged by the bank till that time will not be refunded by Flipkart.
      The Bank charges annual interest rates (as shown below) according to the reducing monthly balance . In the monthly reducing cycle, the principal is reduced with every EMI and the interest is calculated on the balance outstanding.

    • Q. I see different prices for books with the same title. Why?

    • On Flipkart, you may find various editions of the title. Some editions might be collector's first/earlier prints, while some might be hardcover and others paperback. You can check for this on the Product page.
      Some editions are re-published/printed within India, while some editions are imported. All other available editions and alternative prices for a particular title are mentioned on the respective Product page under 'Other Editions'.

    • Q. Why do I see different prices for the same Product?

    • A Product could be listed under different prices. There could be sellers offering you the same Product but at a different price. That is the nature of the Flipkart marketplace, where different sellers compete for your order.

    • Q. Is it necessary to have an account to shop on Flipkart?

    • You can shop on Flipkart by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Flipkart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

    • Q. What do I need to know before getting an order gift wrapped?

    • Giftwrap is chargeable at ₹30 per order
      Giftwrap option is only available when seller is WS Retail
      Giftwrap option is available only when the cart contains items from WS Retail
      Cash-on-Delivery orders cannot be gift wrapped
      Larger items such as televisions and refrigerators cannot be gift wrapped
      Invoice is not included if the gift wrapped order contains books. For gift wrapped orders containing other items, we are required to include the invoice for logistical, legal and octori/tax reasons

    • Q. I see different prices for books with the same title. Why?

    • On Flipkart, you may find various editions of the title. Some editions might be collector's first/earlier prints, while some might be hardcover and others paperback. You can check for this on the Product page.
      Some editions are re-published/printed within India, while some editions are imported. All other available editions and alternative prices for a particular title are mentioned on the respective Product page under 'Other Editions'.

    • Q. Why do I see different prices for the same Product?

    • A Product could be listed under different prices. There could be sellers offering you the same Product but at a different price. That is the nature of the Flipkart marketplace, where different sellers compete for your order.

    • Q. Is it necessary to have an account to shop on Flipkart?

    • You can shop on Flipkart by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Flipkart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

    • Q. What do I need to know before getting an order gift wrapped?

    • Giftwrap is chargeable at ₹30 per order
      Giftwrap option is only available when seller is WS Retail
      Giftwrap option is available only when the cart contains items from WS Retail
      Cash-on-Delivery orders cannot be gift wrapped
      Larger items such as televisions and refrigerators cannot be gift wrapped
      Invoice is not included if the gift wrapped order contains books. For gift wrapped orders containing other items, we are required to include the invoice for logistical, legal and octori/tax reasons

    • Q. I see different prices for books with the same title. Why?

    • On Flipkart, you may find various editions of the title. Some editions might be collector's first/earlier prints, while some might be hardcover and others paperback. You can check for this on the product page.
      Some editions are re-published/printed within India, while some editions are imported. All other available editions and alternative prices for a particular title are mentioned on the respective product page under 'Other Editions'.

    • Q. Why do I see different prices for the same product?

    • A product could be listed under different prices. There could be sellers offering you the same product but at a different price. That is the nature of the Flipkart marketplace, where different sellers compete for your order.

    • Q. Is it necessary to have an account to shop on Flipkart?

    • You can shop on Flipkart by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Flipkart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

    • Q. What do I need to know before getting an order gift wrapped?

    • Giftwrap is chargeable at ₹30 per order
      Giftwrap option is only available when seller is WS Retail
      Giftwrap option is available only when the cart contains items from WS Retail
      Cash-on-Delivery orders cannot be gift wrapped
      Larger items such as televisions and refrigerators cannot be gift wrapped
      Invoice is not included if the gift wrapped order contains books. For gift wrapped orders containing other items, we are required to include the invoice for logistical, legal and octori/tax reasons

    • Q. I see different prices for books with the same title. Why?

    • On Flipkart, you may find various editions of the title. Some editions might be collector's first/earlier prints, while some might be hardcover and others paperback. You can check for this on the product page.
      Some editions are re-published/printed within India, while some editions are imported. All other available editions and alternative prices for a particular title are mentioned on the respective product page under 'Other Editions'.

    • Q. Why do I see different prices for the same product?

    • A product could be listed under different prices. There could be sellers offering you the same product but at a different Price. That is the nature of the Flipkart marketplace, where different sellers compete for your order.

    • Q. Is it necessary to have an account to shop on Flipkart?

    • You can shop on Flipkart by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Flipkart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

    • Q. What do I need to know before getting an order gift wrapped?

    • Giftwrap is chargeable at ₹30 per order
      Giftwrap option is only available when seller is WS Retail
      Giftwrap option is available only when the cart contains items from WS Retail
      Cash-on-Delivery orders cannot be gift wrapped
      Larger items such as televisions and refrigerators cannot be gift wrapped
      Invoice is not included if the gift wrapped order contains books. For gift wrapped orders containing other items, we are required to include the invoice for logistical, legal and octori/tax reasons

    • Q. I see different prices for books with the same title. Why?

    • On Flipkart, you may find various editions of the title. Some editions might be collector's first/earlier prints, while some might be hardcover and others paperback. You can check for this on the Product page.
      Some editions are re-published/printed within India, while some editions are imported. All Other available editions and alternative prices for a particular title are mentioned on the respective Product page under 'Other Editions'.

    • Q. Why do I see different prices for the same Product?

    • A Product could be listed under different prices. There could be sellers offering you the same Product but at a different price. That is the nature of the Flipkart marketplace, where different sellers compete for your order.

    • Q. Is it necessary to have an account to shop on Flipkart?

    • You can shop on Flipkart by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Flipkart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

    • Q. What do I need to know before getting an order gift wrapped?

    • Giftwrap is chargeable at ₹30 per order
      Giftwrap option is only available when seller is WS Retail
      Giftwrap option is available only when the cart contains items from WS Retail
      Cash-on-Delivery orders cannot be gift wrapped
      Larger items such as televisions and refrigerators cannot be gift wrapped
      Invoice is not included if the gift wrapped order contains books. For gift wrapped orders containing Other items, we are required to include the invoice for logistical, legal and octori/tax reasons

    • Q. I see different prices for books with the same title. Why?

    • On Flipkart, you may find various editions of the title. Some editions might be collector's first/earlier prints, while some might be hardcover and others paperback. You can check for this on the product page.
      Some editions are re-published/printed within India, while some editions are imported. All other available editions and alternative prices for a particular title are mentioned on the respective product page under 'Other Editions'.

    • Q. Why do I see different prices for the same product?

    • A product could be listed under different prices. There could be sellers offering you the same product but at a different price. That is the nature of the Flipkart marketplace, where different sellers compete for your order.

    • Q. Is it necessary to have an account to shop on Flipkart?

    • You can shop on Flipkart by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Flipkart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

    • Q. What do I need to know before getting an order gift wrapped?

    • Giftwrap is chargeable at ₹30 per order
      Giftwrap option is only available when Seller is WS Retail
      Giftwrap option is available only when the cart contains items from WS Retail
      Cash-on-Delivery orders cannot be gift wrapped
      Larger items such as televisions and refrigerators cannot be gift wrapped
      Invoice is not included if the gift wrapped order contains books. For gift wrapped orders containing other items, we are required to include the invoice for logistical, legal and octori/tax reasons

    • Q. I see different prices for books with the same title. Why?

    • On Flipkart, you may find various editions of the title. Some editions might be collector's first/earlier prints, while some might be hardcover and others paperback. You can check for this on the product page.
      Some editions are re-published/printed within India, while some editions are imported. All other available editions and alternative prices for a particular title are mentioned on the respective product page under 'Other Editions'.

    • Q. Why do I see different prices for the same product?

    • A product could be listed under different prices. There could be sellers offering you the same product but at a different price. That is the nature of the Flipkart marketplace, where different sellers compete for your order.

    • Q. Is it necessary to have an account to shop on Flipkart?

    • You can shop on Flipkart by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Flipkart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

    • Q. What do I need to know before getting an order gift wrapped?

    • Giftwrap is chargeable at ₹30 per order
      Giftwrap option is only available when seller is WS Retail
      Giftwrap option is available only when the cart contains items from WS Retail
      Cash-on-Delivery orders cannot be gift wrapped
      Larger items such as televisions and refrigerators cannot be gift wrapped
      Invoice is not included if the gift wrapped order contains books. For gift wrapped orders containing other items, we are required to include the invoice for logistical, legal and octori/tax reasons

    • Q. I see different prices for books with the same title. Why?

    • On Flipkart, you may find various editions of the title. Some editions might be collector's first/earlier prints, while some might be hardcover and others paperback. You can check for this on the product page.
      Some editions are re-published/printed within India, while some editions are imported. All other available editions and alternative prices for a particular title are mentioned on the respective product page under 'Other Editions'.

    • Q. Why do I see different prices for the same product?

    • A product could be listed under different prices. There could be sellers offering you the same product but at a different price. That is the nature of the Flipkart marketplace, where different sellers compete for your order.

    • Q. Is it necessary to have an account to shop on Flipkart?

    • You can shop on Flipkart by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Flipkart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

    • Q. What do I need to know before getting an order gift wrapped?

    • Giftwrap is chargeable at ₹30 per order
      Giftwrap option is only available when Seller is WS Retail
      Giftwrap option is available only when the cart contains items from WS Retail
      Cash-on-Delivery orders cannot be gift wrapped
      Larger items such as televisions and refrigerators cannot be gift wrapped
      Invoice is not included if the gift wrapped order contains books. For gift wrapped orders containing other items, we are required to include the invoice for logistical, legal and octori/tax reasons

    • Q. Are DigiFlip products covered under Warranty?

    • DigiFlip products sold on Flipkart by seller WS Retail are covered under Warranty. In case the product has any manufacturing defect, you can contact us within the specified Warranty period for resolution. The Warranty period may differ for each DigiFlip product.

    • Q. How do I claim Warranty for a DigiFlip product?

    • You can contact Customer Support in case of a defective DigiFlip product. You are required to provide the respective Order ID details. DigiFlip product Warranty is valid only for the mentioned Warranty period.

    • Q. What is the estimated delivery time?

    • Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
      Estimated delivery time depends on the following factors:
      The Seller offering the product
      Product's availability with the Seller
      The destination to which you want the order shipped to and location of the Seller.

    • Q. Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on Flipkart?

    • There are NO hidden charges when you make a purchase on Flipkart. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
      Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

    • Q. Why does the estimated delivery time vary for each seller?

    • You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location.
      Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.

    • Q. What is Flipkart Buyer Protection?

    • Flipkart Buyer Protection seeks to help Buyers who have an issue with a product as the Seller is unable to provide resolution and the Buyer is unconvinced.
      Write to us at resolution@flipkart.com in case you want to raise a dispute. Flipkart looks at each dispute on a case-by-case basis and tries to be fair to both parties. Buyers and Sellers are subject to final consent from Flipkart for settling the dispute.

    • Q. I see different prices for books with the same title. Why?

    • On Flipkart, you may find various editions of the title. Some editions might be collector's first/earlier prints, while some might be hardcover and others paperback. You can check for this on the product page.
      Some editions are re-published/printed within India, while some editions are imported. All other available editions and alternative prices for a particular title are mentioned on the respective product page under 'Other Editions'.

    • Q. Why do I see different prices for the same product?

    • A product could be listed under different prices. There could be sellers offering you the same product but at a different price. That is the nature of the Flipkart marketplace, where different sellers compete for your order.

    • Q. Is it necessary to have an account to shop on Flipkart?

    • You can shop on Flipkart by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Flipkart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

    • Q. What do I need to know before getting an order Gift wrapped?

    • Giftwrap is chargeable at ₹30 per order
      Giftwrap option is only available when seller is WS Retail
      Giftwrap option is available only when the cart contains items from WS Retail
      Cash-on-Delivery orders cannot be Gift wrapped
      Larger items such as televisions and refrigerators cannot be Gift wrapped
      Invoice is not included if the Gift wrapped order contains books. For Gift wrapped orders containing other items, we are required to include the invoice for logistical, legal and octori/tax reasons

    • Q. How does the delivery process work?

    • All deliveries are scheduled through reputed couriers. You will be informed when the seller ships your consignment and will also be provided a tracking number.
      Sellers generally Ship through E-Kart Logistics wherever possible or will use other reputed courier service providers. During checkout you will be prompted to provide your location's pincode in order to ensure that the seller does indeed deliver to you.
      All electronic items are insured for theft and damages during transit.

    • Q. Are in-transit products insured?

    • Only electronic items are insured against theft and damages incurred during transit.

    • Q. What is Flipkart's Free & Easy Returns policy?

    • We love to get it right for you, every single time you trust us with your purchase. We want you to have an absolutely headache-free shopping experience.
      We assure you that all products sold on Flipkart are brand new and 100% genuine. In case there is an issue with the product you have received, our Free & Easy Returns promise has got you covered. Possible resolution could be Replacement, Exchange (only for Apparel and Footwear) or Refund, depending on the Seller's Return Policy.
      In any case, all purchases on Flipkart are backed by Buyer Protection for 45 days from the date of delivery, irrespective of the seller's policy.

    • Q. What is Free Replacement?

    • If you have received an item in damaged condition or it does not match the description provided by the Seller, you may request a replacement at no extra cost to you. Return Policy is Seller specific. Terms may differ from each Seller.
      Please check the respective Seller's policy when buying or before initiating a return for a replacement. Also check the time frame within which you can return an item. Some sellers allow for returns 30 days from the date of delivery.
      Replacement is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

    • Q. Can I return part of My order?

    • Yes, a return can be created at item level and if you have ordered multiple items, you can initiate a return for a partial quantity.

    • Q. I see different prices for books with the same title. Why?

    • On Flipkart, you may find various editions of the title. Some editions might be collector's first/earlier prints, while some might be hardcover and others paperback. You can check for this on the product page.
      Some editions are re-published/printed within India, while some editions are imported. All other available editions and alternative prices for a particular title are mentioned on the respective product page under 'Other Editions'.

    • Q. Why do I see different prices for the same product?

    • A product could be listed under different prices. There could be sellers offering you the same product but at a different price. That is the nature of the Flipkart marketplace, where different sellers compete for your order.

    • Q. Is it necessary to have an account to shop on Flipkart?

    • You can shop on Flipkart by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Flipkart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

    • Q. What do I need to know before getting an order gift wrapped?

    • Giftwrap is chargeable at ₹30 per order
      Giftwrap option is only available when seller is WS Retail
      Giftwrap option is available only when the cart contains items from WS Retail
      Cash-on-Delivery orders cannot be gift wrapped
      Larger items such as televisions and refrigerators cannot be gift wrapped
      Invoice is not included if the gift wrapped order contains books. For gift wrapped orders containing other items, we are required to include the invoice for logistical, legal and octori/tax reasons

    • Q. I see different prices for books with the same title. Why?

    • On Flipkart, you may find various editions of the title. Some editions might be collector's first/earlier prints, while some might be hardcover and others paperback. You can check for this on the product page.
      Some editions are re-published/printed within India, while some editions are imported. All other available editions and alternative prices for a particular title are mentioned on the respective product page under 'Other Editions'.

    • Q. Why do I see different prices for the same product?

    • A product could be listed under different prices. There could be sellers offering you the same product but at a different price. That is the nature of the Flipkart marketplace, where different sellers compete for your order.

    • Q. Is it necessary to have an account to shop on Flipkart?

    • You can shop on Flipkart by providing just your email ID. While it is Not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Flipkart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

    • Q. What do I need to know before getting an order gift wrapped?

    • Giftwrap is chargeable at ₹30 per order
      Giftwrap option is only available when seller is WS Retail
      Giftwrap option is available only when the cart contains items from WS Retail
      Cash-on-Delivery orders cannot be gift wrapped
      Larger items such as televisions and refrigerators cannot be gift wrapped
      Invoice is Not included if the gift wrapped order contains books. For gift wrapped orders containing other items, we are required to include the invoice for logistical, legal and octori/tax reasons

    • Q. I see different prices for books with the same title. Why?

    • On Flipkart, you may find various editions of the title. Some editions might be collector's first/earlier prints, while some might be hardcover and others paperback. You can check for this on the Product page.
      Some editions are re-published/printed within India, while some editions are imported. All other available editions and alternative prices for a particular title are mentioned on the respective Product page under 'Other Editions'.

    • Q. Why do I see different prices for the same Product?

    • A Product could be listed under different prices. There could be sellers offering you the same Product but at a different price. That is the nature of the Flipkart marketplace, where different sellers compete for your order.

    • Q. Is it necessary to have an account to shop on Flipkart?

    • You can shop on Flipkart by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Flipkart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

    • Q. What do I need to know before getting an order gift wrapped?

    • Giftwrap is chargeable at ₹30 per order
      Giftwrap option is only available when seller is WS Retail
      Giftwrap option is available only when the cart contains items from WS Retail
      Cash-on-Delivery orders cannot be gift wrapped
      Larger items such as televisions and refrigerators cannot be gift wrapped
      Invoice is not included if the gift wrapped order contains books. For gift wrapped orders containing other items, we are required to include the invoice for logistical, legal and octori/tax reasons

    • Q. I see different prices for books with the same title. Why?

    • On Flipkart, you may find various editions of the title. Some editions might be collector's first/earlier prints, while some might be hardcover and others paperback. You can check for this on the product page.
      Some editions are re-published/printed within India, while some editions are imported. All other available editions and alternative prices for a particular title are mentioned on the respective product page under 'Other Editions'.

    • Q. Why do I see different prices for the same product?

    • A product could be listed under different prices. There could be sellers offering you the same product but at a different price. That is the nature of the Flipkart marketplace, where different sellers compete for your order.

    • Q. Is it necessary to have an account to shop on Flipkart?

    • You can shop on Flipkart by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Flipkart account, you can enjoy a personalized shopping experience, including recommendations, quicker Checkout and a public wishlist. You will also be able to rate/review products and sellers.

    • Q. What do I need to know before getting an order gift wrapped?

    • Giftwrap is chargeable at ₹30 per order
      Giftwrap option is only available when seller is WS Retail
      Giftwrap option is available only when the cart contains items from WS Retail
      Cash-on-Delivery orders cannot be gift wrapped
      Larger items such as televisions and refrigerators cannot be gift wrapped
      Invoice is not included if the gift wrapped order contains books. For gift wrapped orders containing other items, we are required to include the invoice for logistical, legal and octori/tax reasons

    • Q. I see different prices for books with the same title. Why?

    • On Flipkart, you may find various editions of the title. Some editions might be collector's first/earlier prints, while some might be hardcover and others paperback. You can check for this on the product page.
      Some editions are re-published/printed within India, while some editions are imported. All other available editions and alternative prices for a particular title are mentioned on the respective product page under 'Other Editions'.

    • Q. Why do I see different prices for the same product?

    • A product could be listed under different prices. There could be sellers offering you the same product but at a different price. That is the nature of the Flipkart marketplace, where different sellers compete for your order.

    • Q. Is it necessary to have an account to shop on Flipkart?

    • You can shop on Flipkart by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Flipkart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

    • Q. What do I need to know before getting an order gift wrapped?

    • Giftwrap is chargeable at ₹30 per order
      Giftwrap option is only available when seller is WS Retail
      Giftwrap option is available only when the cart contains items from WS Retail
      Cash-on-Delivery orders cannot be gift wrapped
      Larger items such as televisions and refrigerators cannot be gift wrapped
      Invoice is not included if the gift wrapped order contains books. For gift wrapped orders containing other items, we are required to include the invoice for logistical, legal and octori/tax reasons

    • Q. I see different prices for books with the same title. Why?

    • On Flipkart, you may find various editions of the title. Some editions might be collector's first/earlier prints, while some might be hardcover and others paperback. You can check for this on the product page.
      Some editions are re-published/printed within India, while some editions are imported. All Other available editions and alternative prices for a particular title are mentioned on the respective product page under 'Other Editions'.

    • Q. Why do I see different prices for the same product?

    • A product could be listed under different prices. There could be sellers offering you the same product but at a different price. That is the nature of the Flipkart marketplace, where different sellers compete for your order.

    • Q. Is it necessary to have an account to shop on Flipkart?

    • You can shop on Flipkart by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Flipkart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

    • Q. What do I need to know before getting an order gift wrapped?

    • Giftwrap is chargeable at ₹30 per order
      Giftwrap option is only available when seller is WS Retail
      Giftwrap option is available only when the cart contains items from WS Retail
      Cash-on-Delivery orders cannot be gift wrapped
      Larger items such as televisions and refrigerators cannot be gift wrapped
      Invoice is not included if the gift wrapped order contains books. For gift wrapped orders containing Other items, we are required to include the invoice for logistical, legal and octori/tax reasons

    • Q. I see different prices for books with the same title. Why?

    • On Flipkart, you may find various editions of the title. Some editions might be collector's first/earlier prints, while some might be hardcover and others paperback. You can check for this on the product page.
      Some editions are re-published/printed within India, while some editions are imported. All Other available editions and alternative prices for a particular title are mentioned on the respective product page under 'Other Editions'.

    • Q. Why do I see different prices for the same product?

    • A product could be listed under different prices. There could be sellers offering you the same product but at a different price. That is the nature of the Flipkart marketplace, where different sellers compete for your order.

    • Q. Is it necessary to have an account to shop on Flipkart?

    • You can shop on Flipkart by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Flipkart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

    • Q. What do I need to know before getting an order gift wrapped?

    • Giftwrap is chargeable at ₹30 per order
      Giftwrap option is only available when seller is WS Retail
      Giftwrap option is available only when the cart contains items from WS Retail
      Cash-on-Delivery orders cannot be gift wrapped
      Larger items such as televisions and refrigerators cannot be gift wrapped
      Invoice is not included if the gift wrapped order contains books. For gift wrapped orders containing Other items, we are required to include the invoice for logistical, legal and octori/tax reasons

    • Q. I see different prices for books with the same title. Why?

    • On Flipkart, you may find various editions of the title. Some editions might be collector's first/earlier prints, while some might be hardcover and others paperback. You can check for this on the product page.
      Some editions are re-published/printed within India, while some editions are imported. All other available editions and alternative prices for a particular title are mentioned on the respective product page under 'Other Editions'.

    • Q. Why do I see different prices for the same product?

    • A product could be listed under different prices. There could be sellers offering you the same product but at a different price. That is the nature of the Flipkart marketplace, where different sellers compete for your order.

    • Q. Is it necessary to have an account to shop on Flipkart?

    • You can shop on Flipkart by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Flipkart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

    • Q. What do I need to know before getting an order gift wrapped?

    • Giftwrap is chargeable at ₹30 per order
      Giftwrap option is only available when seller is WS Retail
      Giftwrap option is available only when the cart contains items from WS Retail
      Cash-on-Delivery orders cannot be gift wrapped
      Larger items such as televisions and refrigerators cannot be gift wrapped
      Invoice is not included if the gift wrapped order contains books. For gift wrapped orders containing other items, we are required to include the invoice for logistical, legal and octori/tax reasons

    • Q. What is the estimated delivery time?

    • Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
      Estimated delivery time depends on the following factors:
      The Seller offering the product
      Product's availability with the Seller
      The destination to which you want the order shipped to and location of the Seller.

    • Q. I see different prices for books with the same title. Why?

    • On Flipkart, you may find various editions of the title. Some editions might be collector's first/earlier prints, while some might be hardcover and others paperback. You can check for this on the product page.
      Some editions are re-published/printed within India, while some editions are imported. All other available editions and alternative prices for a particular title are mentioned on the respective product page under 'Other Editions'.

    • Q. Why do I see different prices for the same product?

    • A product could be listed under different prices. There could be sellers offering you the same product but at a different price. That is the nature of the Flipkart marketplace, where different sellers compete for your order.

    • Q. Is it necessary to have an account to shop on Flipkart?

    • You can shop on Flipkart by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Flipkart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

    • Q. What do I need to know before getting an order gift wrapped?

    • Giftwrap is chargeable at ₹30 per order
      Giftwrap option is only available when seller is WS Retail
      Giftwrap option is available only when the cart contains items from WS Retail
      Cash-on-Delivery orders cannot be gift wrapped
      Larger items such as televisions and refrigerators cannot be gift wrapped
      Invoice is not included if the gift wrapped order contains books. For gift wrapped orders containing other items, we are required to include the invoice for logistical, legal and octori/tax reasons

    • Q. I see different prices for books with the same title. Why?

    • On Flipkart, you may find various editions of the title. Some editions might be collector's first/earlier prints, while some might be hardcover and others paperback. You can check for this on the product page.
      Some editions are re-published/printed within India, while some editions are imported. All other available editions and alternative prices for a particular title are mentioned on the respective product page under 'Other Editions'.

    • Q. Why do I see different prices for the same product?

    • A product could be listed under different prices. There could be sellers offering you the same product but at a different price. That is the nature of the Flipkart marketplace, where different sellers compete for your order.

    • Q. Is it necessary to have an account to shop on Flipkart?

    • You can shop on Flipkart by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Flipkart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

    • Q. What do I need to know before getting an order gift wrapped?

    • Giftwrap is chargeable at ₹30 per order
      Giftwrap option is only available when Seller is WS Retail
      Giftwrap option is available only when the cart contains items from WS Retail
      Cash-on-Delivery orders cannot be gift wrapped
      Larger items such as televisions and refrigerators cannot be gift wrapped
      Invoice is not included if the gift wrapped order contains books. For gift wrapped orders containing other items, we are required to include the invoice for logistical, legal and octori/tax reasons

    • Q. I see different prices for books with the same title. Why?

    • On Flipkart, you may find various editions of the title. Some editions might be collector's first/earlier prints, while some might be hardcover and others paperback. You can check for this on the product page.
      Some editions are re-published/printed within India, while some editions are imported. All Other available editions and alternative prices for a particular title are mentioned on the respective product page under 'Other Editions'.

    • Q. Why do I see different prices for the same product?

    • A product could be listed under different prices. There could be sellers offering you the same product but at a different price. That is the nature of the Flipkart marketplace, where different sellers compete for your order.

    • Q. Is it necessary to have an account to shop on Flipkart?

    • You can shop on Flipkart by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own Flipkart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist. You will also be able to rate/review products and sellers.

    • Q. What do I need to know before getting an order gift wrapped?

    • Giftwrap is chargeable at ₹30 per order
      Giftwrap option is only available when seller is WS Retail
      Giftwrap option is available only when the cart contains items from WS Retail
      Cash-on-Delivery orders cannot be gift wrapped
      Larger items such as televisions and refrigerators cannot be gift wrapped
      Invoice is not included if the gift wrapped order contains books. For gift wrapped orders containing Other items, we are required to include the invoice for logistical, legal and octori/tax reasons