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Returns & Cancellations


What is the Return policy period applicable for different categories? How does Flipkart help in resolving any issue with a product purchased on Flipkart? What are the checks done by Flipkart while accepting (picking up) a return product from the customer? How do I return an item purchased on Flipkart? What is Flipkart's Friendly Returns policy? What is Flipkart's Replacement Guarantee? What is 'Flipkart Advantage'? For a Buyer, what does 'Flipkart Advantage' mean? Do I get 30 Day Returns on products with the 'Flipkart Advantage' badge? What items can I Exchange? Where can I find the Seller's Return Policy? The Seller has declined my request. What can I do? What is Flipkart Buyer Protection? When are returns not possible? Do I have to return the free gift when I return a product? Can I return part of my order? When are Refunds provided? I have requested a replacement, when will I get it? I've still not received the refund to my bank account. Why? What is the pickup process? Why I have been asked to ship the item? I have changed my mind and would like to retain the product. What do I do? Are DigiFlip products covered under warranty? Will I get a refund if I don't get a replacement/exchange as requested? How do I claim warranty for a DigiFlip product?


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Flipkart Internet Private Limited,
Ozone Manay Tech Park,
#56/18 & 55/09, 7th Floor,
Garvebhavipalya, Hosur Road,
Bangalore - 560068,
Karnataka, India.

Registered Office Address:

Flipkart Internet Private Limited
Vaishnavi Summit, No 6/B, 7th Main,
80 Feet Road, 3rd Block,
Bangalore - 560034
CIN: U51109KA2012PTC066107
Telephone: 1800 208 9898
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