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Q. What is the service type ?
A. Repairs during Warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service ...moreCentre with whom the set is registered for Warranty service. The Warranty does not cover cost of transportation of system from place of installation to the Service Centre. less
Q. What is the type of Warranty ?
Q. What is covered in Warranty ?
A. Only the DVD Player
Q. What is not covered in Warranty ?
A. The Warranty does not cover demonstration/ installation of the product purchased.The Warranty does not cover an accessories external to the sy ...morestem. Warranty does not coverConnector & Antenna Wires. less
|30 days from delivery||Damaged, Defective, Item not as described||Replacement|
|30 days from delivery||Exchange for colors and size, Does not fit||Exchange|
|10 days from delivery||Damaged, Item not as described||Replacement|
The DVD-C370 weighs 1.26 kg and boasts of a classic design that will fit in with the rest of your entertainment unit. This sleek DVD player sports its control buttons on the front panel, along with a conveniently placed USB port. The LED FLT display keeps you updated on how much time has lapsed since the beginning of a video. This DVD player can also be used with a remote control to use it from a distance.
Video and AudioWith the Samsung DVD player, you can watch videos and movies from DVD, DVD-R/-RW, DVD+R/DVD+RW, CD and CD-R/CD-RW discs. The video digital to analog converter functions at 12 bit, 108 MHz, maintaining the quality of your video as close to the original recording as possible. The Samsung DVD-C370 supports MPEG4 and DivX file formats in playback.
This video player by Samsung relays audio track data in small bundles in Dolby Digital surround sound. The audio digital to analog converter functions at 24 bit, 192 KHz to ensure clear and sharp audio tracks to accompany your favorite movies. You can also listen to songs with this DVD player, as it supports MP3 and WMA file formats in playback.
Connectivity and FeaturesThe USB 2.0 high speed port can be used to convert audio tracks from a disc to a USB flash drive with the CD ripping feature. Samsung's Defect Disc Recovery Solution technology plays videos smoothly through scratches and fingermarks, bringing to you uninterrupted entertainment. The Rolling Actuator technology plays curved or tilted discs smoothly, further enhancing your viewing pleasure.
The composite video out, coaxial digital audio out, audio left/right output ports let you connect your video DVD player to a television and home theatre system, completing your experience. The Samsung DVD-C370 has a child protection feature, letting you protect them in their young age. You can also view your photographs from previous vacations, as the DVD player also supports JPEG file format.
Buying TipsThe features of this Samsung DVD player make it an ideal buy. With DivX playback, the video player lets you watch movies that are downloaded from the internet. Progressive scan relays smoother and crystal clear videos to your television, which makes your favorite action and sports movies more exciting. The dust-proof feature of this DVD player removes dust from the surface of the disc while playing it, reducing the error rate of the disc considerably. This player thus will be an ideal addition to your line-up of gadgets.
|Video Player Type||DVD Player|
|Disc Load Capacity||Tray Disc Load with 1 Disc Capacity|
|In the Box||Remote, Manual Book, AV Cables, Battery, Power Cord|
|Playable Disc Types|
|DVD||DVD, DVD-R/-RW, DVD+R/+RW|
|Digital to Analog Video Converter||12 Bit, 108 MHz|
|Video Playback Formats||MPEG4, DivX|
|Video Enhancement||Progressive Scan, EZ View, Moving Zoom|
|Digital to Analog Audio Converter||24 Bit, 192 KHz|
|Sound System||Dolby Digital Surround Sound|
|Audio Playback Formats||MP3, WMA|
|Power Consumption||6 W (Operating)|
|Video Out (Composite)||1|
|Audio Out (Coaxial)||1|
|Other Connectivity Features||Audio Out (L+R), 6 Discrete 5.1ch Audio Out|
|W x H x D||360 x 42 x 207|
|Additional Features||Super Scan Playback (2x, 4x, 64x, 128x)|
|Warranty||1 Year Samsung India Domestic Warranty|
I bought this DVD player from Flipkart.com and they delivered it on time. However, when the build quality of DVD player and remote is poor and cheap. When I inserted the DVD to play, I hear humming noise from DVD player. The humming noise is so loud. Also, it is not able to play most of the the original DVDs I bought. When I complained to Flipkart, they redirected me Samsung and washed off their hands. Samsung rep called and says I need to take it to their service center for rectification. Got to find out the nearby Samsung center and get it looked at by their service engineer.
I purchased a Samsung 32inch LED television from a local dealer on 12-Nov-12. But exactly seven days later, on 19-Nov-12 the product failed. There was no video appearing, however audio was working fine. I contacted Samsung service center immediately on 19-Nov-12. They took the complaint and gave me a complaint ID. I followed it up with them until 22-Nov-12, continuously for four days after product failure. However, they kept lying, saying that they had received the complaint only today on each of those four days. On 22-Nov-12, after much argument with the service personnel, they arranged for a service adviser visit.
The service adviser confirmed that the panel had failed and needed to be replaced. After which I have been trying to contact Samsung service personnel daily for panel replacement. The product is only 14 days old now and panel is covered under warranty. However, Samsung seems to be least interested in even talking to me, let alone making a tiny effort to resolve my issue.
I have lost all faith in Samsung products, not because the product they delivered was a dud (can happen with any electronic good), but because of their attitude to not even make an attempt to help a consumer who is affected by their product.
Will never every buy a Samsung product, and would suggest everybody to exercise utmost caution while deciding to buy a Samsung product.
The item was well packed and was delivered in less than 36 hours COD.
Upon installation it worked well and so far I have no complaints about it.
However I find that I cannot play certain types of movie formats like MKV, FLV etc when the input is received through the USB port provided with the DVD player. Discs normally come in mpeg /avi formats, hence I had no problems there.
But my flat screen 32inch TV set can play the MKV, FLV etc formats inputted through its HD USB port.
So it sort of makes me wonder a bit about the utility of the DVD player..
I could not really put the DVD player through its paces and hence am not in a position to write a more detailed review.
My old DVD player was dead, hence I had to look for an alternative. My primary requirement was to have Divx playback through USB. I was very particular on the budget and didn't want to go with media players. This Samsung DVD-C370 DVD Player does what I expect. Only negative being, it doesn't play most Divx, even the supported Divx5 (720 x 480 @30fps720 x 576 @25fps: Maximum bit rate :4Mbps). I had to use freemake and convert them to play. Samsung could have designed the remote more friendly, but you would get used to it.
This model comes with USB port and can be used to transfer audio files on a disc to a USB.It has a unique feature to clean playing Disc's and plays crystal clear pictures this all features comes with affordable price, customers are requested to verify the size of the remote while buying.Thn'Q'.