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Samsung WA82A4REC Automatic 6.2 kg Washer Dryer
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Samsung WA82A4REC Automatic 6.2 kg Washer Dryer
(Versailles Grey)
|
|
2 Years Samsung India Warranty and Free Transit Insurance. See Details
Samsung Washing machine comes with a 2 years domestic warranty, including only manufacturing defects and services, but not defects due to mishandling
Q. What is the service type ?
A. Customer has to call the customer care number and book a servicing. The concerned Authorized Service Center will send their technician to the ...morecustomer's house for servicing less
Q. What is the type of Warranty ?
A. Within warranty period, Samsung Authorized Service Centers will repair or replace any defective part, if required, to rectify the problem
Q. What is covered in Warranty ?
A. All the Electrical components
Q. What is not covered in Warranty ?
A. All the Rubber and Plastic components
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Seller: WS Retail
| Validity | Covers | Type Accepted |
|---|---|---|
| 30 days from delivery | Damaged, Defective, Item not as described | Replacement |
When does this guarantee not apply?
The guarantee does not extend to:
The guarantee does not extend to:
- Digital products and services (Flyte eBooks & music downloads).
- Innerwear, Lingerie, socks and clothing freebies
- Damages due to misuse of product or Incidental damage due to malfunctioning of product.
- Any consumable item which has been used or installed.
- Products with tampered or missing serial numbers.
- Items that are returned without original packaging, freebies or accessories.
- Any damage / defect which are not covered under the manufacturer's warranty.
Read more Cancellations & Returns.
| Validity | Covers | Type Accepted |
|---|---|---|
| 30 days from delivery | Exchange for colors and size, Does not fit | Exchange |
How do I request an exchange? What should I return along with the original item?
The product should be returned in its original condition at the time of delivery. Please ensure that
If you are not satisfied with the fit of the product, you can exchange it within 30 days of delivery at no extra cost. You can seek an exchange of a different size or color. Alternatively, you can return the product for Flipkart Wallet Credits which can be used to place a fresh order.
Please contact us with your exchange request within 30 days from the date of delivery. The original item will be recalled and an exchange will be shipped to you.
The product should be returned in its original condition at the time of delivery. Please ensure that
- Clothes and footwear are not used (other than trials), altered, washed, soiled or damaged.
- Original tags and accessories are intact. Branded packaging should be returned in an undamaged condition with the product.
When does this policy not apply?
When does this policy not apply?
Please note that innerwear, lingerie, socks and clothing freebies are not eligible for exchange.
Read more Cancellations & Returns.
Please note that innerwear, lingerie, socks and clothing freebies are not eligible for exchange.
Read more Cancellations & Returns.
| Validity | Covers | Type Accepted |
|---|---|---|
| 10 days from delivery | Damaged, Item not as described | Replacement |
I have received a damaged product. How do I get a replacement?
Please contact us with your replacement request within 10 days from the date of delivery of the product. The seller will be notified of the return request.
Once the seller accepts the return request, the item will be recalled and a brand new replacement will be shipped to you by the seller at no extra cost. Replacement can be for the entire product or part(s) of the product. In addition to this, we have Flipkart buyer protection program to resolve any possible issues.
Please contact us with your replacement request within 10 days from the date of delivery of the product. The seller will be notified of the return request.
Once the seller accepts the return request, the item will be recalled and a brand new replacement will be shipped to you by the seller at no extra cost. Replacement can be for the entire product or part(s) of the product. In addition to this, we have Flipkart buyer protection program to resolve any possible issues.
When does this policy not apply?
The guarantee does not extend to:
The guarantee does not extend to:
- Defective products which are covered under the manufacturer's warranty.
- Digital products and services (Flyte eBooks & music downloads).
- Innerwear, Lingerie, socks and clothing freebies
- Damages due to misuse of product or Incidental damage due to malfunctioning of product.
- Any consumable item which has been used or installed.
- Products with tampered or missing serial numbers.
- Items that are returned without original packaging, freebies or accessories.
Read more Cancellations & Returns.
Key Features of Samsung WA82A4REC Automatic 6.2 kg Washer Dryer (Versailles Grey)
- Double Storm Pulsator
- Plastic Tub
- 5 Step Super Clean
- Air Turbo Dry
- Magic Filter
- Sari Course
Installation Details for Samsung WA82A4REC Automatic 6.2 kg Washer Dryer
| Delivery and Installation [–] | |
|---|---|
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Specifications of Samsung WA82A4REC Automatic 6.2 kg Washer Dryer (Versailles Grey)
| In the Box | |
|---|---|
| Sales Package | Unit, User Manual, Warranty Card, Inlet and Outlet Pipe, Service Center Details. |
| General Features | |
|---|---|
| Type | Automatic Washer Dryer with Top Loading |
| Capacity | 6.2 kg (Washing) |
| Wash Programs | 9 |
| Washing Type | Pulsator Washing |
| Washing Features | |
|---|---|
| Water Level Settings | 5 Levels |
| Max Spin Speed | 680 rpm |
| Other Washing Features | Cold Water Inlet, 5 Step Super Clean, Soak, Double Strom Pulsator, Magic Filter, Sari Course, Air Turbo Drying System |
| Additional Features | |
|---|---|
| Easy to Use Handle, Aqua Preserve |
| Dimensions | |
|---|---|
| W x H x D | 540 x 940 x 560 mm |
| Warranty | |
|---|---|
| Service Type | Customer has to call the customer care number and book a servicing. The concerned Authorized Service Center will send their technician to the customer's house for servicing |
| Not Covered in Warranty | All the Rubber and Plastic components |
| Covered in Warranty | All the Electrical components |
| Domestic Term | 2 Years |
| Warranty Type | Within warranty period, Samsung Authorized Service Centers will repair or replace any defective part, if required, to rectify the problem |
Reviews of Samsung WA82A4REC Automatic 6.2 kg Washer Dryer
Showing 1-4 of
4 reviews
Bad product and worst customer service from Samsung
The product worked okay for some time after which it started having problems in the form of smoke coming out of the machine. After putting a complaint about it, a person came and suspected that the problem is with the motor and that needs to be replaced. 15 days it has been since then and every time I call I get only one response from the service center that they are waiting for the part to arrive. It beats me how ordering a part from whatever-location-in-india will take 15 days, but that's how sorry their service is. I have tried to escalate to some higher authorities as well, one of them rather than helping or doing something about it was more worried about how could I have access to his number. Every time I call the customer center and escalate about the service center not doing anything, they promise that they 'll investigate the matter and I 'll get a call back in 2 hours, but the callback never comes. So, here is a problem, for which neither the service center nor the customer care guys are least bothered to solve. I have decided to probably wait for few more days after which I 'll go via the consumer court route.
My reccommendation is to not buy a product that is sub-standard and a customer care that is third-class.
Regards,
Rahul
customer care that is third-class.
Bad product and worst customer service from Samsung
The product worked okay for some time after which it started having problems in the form of non-operation as per selection at key-pad of the machine. After putting a complaint about it, a person came and suspected that the problem is with the board (key-pad) and that needs you need to pay Rs. 2100/- for board to be replaced. When I asked to give me receipt in written for the problem which is he said, then he refuse for the same & said the problem will be rectified for Rs 300/- only????
THEN HOW TO BELIVE THIS PERSON..... IS MY MACHINE IS FAULTY OR NOT.....
My reccommendation is to not buy a product that is sub-standard and a customer care that is third-class.
bad product from samsung
I bought this product in April 2012 at a samsung retailer.
The first two months were good.
From then on i faced problems and had to almost keep it unused.
The water doesnt drain out and in between the selected program comes to a stop. you then have to manually remove the water.
The ok things abt it:
1)the drier is quite good
2)electricity consumption seems less.
But the negatives outplay the positives and make it a very bad option.
have to change the washing maching now
07 November 12
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Samsung WA82A4REC Automatic 6.2 kg Washer Dryer (Versailles Grey) Price in India: Rs. 13390
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