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Q. What is the service type ?
A. Carry In
Q. What is the type of Warranty ?
A. Limited-Part and Labour
Q. What is covered in Warranty ?
A. Manufacturing Defects
Q. What is not covered in Warranty ?
A. Forceful Tampering, Burnt,Mishandling and physical damage
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Add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select "Pay By Cash on Delivery". Enter the CAPTCHA text as shown, for validation.
Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment.
Terms & Conditions:
| Validity | Covers | Type Accepted |
|---|---|---|
| 30 days from delivery | Damaged, Defective, Item not as described | Replacement |
| Validity | Covers | Type Accepted |
|---|---|---|
| 30 days from delivery | Exchange for colors and size, Does not fit | Exchange |
| Validity | Covers | Type Accepted |
|---|---|---|
| 10 days from delivery | Damaged, Item not as described | Replacement |
| General | |
|---|---|
| Model ID | ST500DM002 |
| Drive Configuration | |
|---|---|
| Device | Desktop |
| Device Type | 3.5 Inch HDD |
| Drive Capacity | 500 GB |
| Spin Speed | 7200 rpm |
| Interface | SATA 6.0 Gbps |
| Cache Memory | 16 MB |
| Transfer Rate | 1152 Mbps |
| I/O Transfer Rate | 4800 Mbps |
| Data Transfer Rate (To/From Host) | 1000 Mbps |
| Data Transfer Rate (To/From Buffer) | 1000 Mbps |
| Average Latency | 4.16 ms |
| Average Seek Time | 11 ms (Read), 12 ms (Write) |
| Non-recoverable Read Error | 1 per 10^14 |
| Power | |
|---|---|
| Maximum Start Current | 2 A |
| Idle | 4.6 W |
| Power Consumption | 0.79 W (Standby/Sleep) |
| Operating Conditions | |
|---|---|
| Operating Temperature | 0DegC to 60DegC |
| Non-Operating Temperature | -40DegC to 70DegC |
| Operating Humidity | 5 % - 95 % |
| Non-Operating Humidity | 5 % - 95 % |
| Other Features | |
|---|---|
| Seagate SmartAlign Technology |
| Dimensions | |
|---|---|
| Dimensions | 101.6 x 19.98 x 146.99 mm |
| Weight | 415 g |
| Warranty | |
|---|---|
| Service Type | Carry In |
| Not Covered in Warranty | Forceful Tampering, Burnt,Mishandling and physical damage |
| Covered in Warranty | Manufacturing Defects |
| Domestic Term | 1 Year |
| Warranty Type | Limited-Part and Labour |
| Warranty Summary | Customer contacts Flipkart support for assistance. |
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I haven't bought a hard disk from Flipkart but I've bought and installed literally hundreds of Seagate HDDs. I don't know why some people keep bashing Seagate. Sure, they had that issue with the firmware on their 7200.11 drives, but that was with a short production batch of one particular model and happened some years ago.
Out of the hundreds I installed, only 3 or 4 became defective within 3 years. And those were owned by people who constantly abused their HDDs - improper shutdowns, frequent power outages without a UPS or a spike guard, young people who kept removing the internal drives and carried them around, computers kept on rickety tables that keep getting jolted. It's a testament to Seagate quality that so few drives failed.
My experience has been that other brands have shown many more failures under the same conditions. Of the dozen or so Seagate drives that I've used in my personal machines, none has failed.
Others have criticized Seagate warranty service. I can't comment on that as I've never tried to avail of their services. All the drives that failed had obviously been subjected to improper use and/or the owners had outgrown their capacity anyway, so there was no sense in claiming a warranty.
One thing to note is that cheap ordinary SATA cables, including those bundled with some motherboards, are much more liable to cause problems than the older PATA (IDE) types. This is true of any brand of HDD and such problems are often blamed on the hard disks themselves.
I am writing this review after 3 month cause want to clearfy all my doubt which i read in flipkart review. who ever say but its a very very good product
I haven't bought a hard disk from Flipkart but I've bought and installed literally hundreds of Seagate HDDs. I don't know why some people keep bashing Seagate. Sure, they had that issue with the firmware on their 7200.11 drives, but that was with a short production batch of one particular model and happened some years ago.
My experience has been that other brands have shown many more failures under the same conditions. Of the dozen or so Seagate drives that I've used in my personal machines, none has failed.
Others have criticized Seagate warranty service. I can't comment on that as I've never tried to avail of their services. All the drives that failed had obviously been subjected to improper use and/or the owners had outgrown their capacity anyway, so there was no sense in claiming a warranty.
One thing to note is that cheap ordinary SATA cables, including those bundled with some motherboards, are much more liable to cause problems than the older PATA (IDE) types. This is true of any brand of HDD and such problems are often blamed on the hard disks themselves
Received within 3 days after placing the order but the item turned out to be defective .. I've sent multiple emails to flipkart CS but they didn't responded back to my email queries .. Then I decided to contact them over the phone. The phone rep tried some troubleshooting with no luck and immediately created a replacement order to my new address. This time the item delivered within 2 days(It's faster than the original order).
I still did not received any response to my email queries , though the email CS team is not responsive , the CS Phone team changed my opinion and increased level of trust on flipkart services. FlipKart service Rockssss..!
I ordered 2 of these. Both are faulty. One is showing wrong model number in bios and only 4 GB space, other would not let Win 7 install. Each time crashes after reboot "Registry corruped". Although not Flipkart's fault.Waiting for replacement instructions.
hats of to flipkart team for the packaging and really fast delivery.
the hard disk is of great quality.
it produces very less noise and vibrations.
no disturbance during operation.
i recommend this hard disk to all .
I am writing this review after 3 month cause want to clearfy all my doubt which i read in flipkart review. who ever say but its...
Read MoreHi friends can anybody confirm on which firmware this seagate st500dm002 running on i'm definitely needed this kc43 firmware pl...
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Received within 3 days after placing the order but the item turned out to be defective .. I've sent multiple emails to flipkart...
Read More
I just brought this HDD but it was fault HDD, i just sent them a replacement mail one day later their representative came and c...
Read MoreI haven't bought a hard disk from Flipkart but I've bought and installed literally hundreds of Seagate HDDs. I don't know why s...
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