Book: Service Starts With A Smile Customer service expert Cary Cavitt shares 69 ways to bring customers back time and again. Having personally served over 100,000 customers in the last 30 years, Cary is well aware of what it takes to attract and create customer loyalty. It really comes down to treating others the way that we would like to be treated. The tips are simple reminders of the importance of showing each customer kindness and respect. Each thought has stood the test of time and will continue to work for any type of organization that is looking to improve on customer service and gain repeat customers. A few testomonials... "Mr. Cavitt has an impeccable sense of customer service." ..."Cary's customer service skills are outstanding." ..."Cary is one of the most gifted people that I have met and known, especially equipped to consult with organizations in the whole area of customer service, customer retention, and customer loyalty."
Details of Book: Service Starts With A Smile Book: Service Starts With A Smile
Author: Cary Cavitt
ISBN: 0615163092
ISBN-13: 9780615163093
, 978-0615163093
Binding: Paperback
Publishing Date: 20102007
Publisher: Cary Cavitt
Number of Pages: 152
Language: English