Skills

The scope of Business Skills for Engineers and Technologists is wider than many traditional business texts, including hot topics such as e-commerce, business ethics and law, as well as fully up-to-date coverage of management issues and finance. The interactive style of the book is ideally suited for... More

No one become a strong leader overnight. Leadership comes from a combination of good personal skills, talent, and character. As a women leader, you possess unique talents that can help you achieve a positive impact as a manager. LEADERSHIP SKILLS FOR WOMEN help women of today showcase their abilitie... More

Organizations nowadays are realizing the power of coaching, and managers are having to develop new skills rapidly in order to make use of coaching techniques at work. But being a coach isn't the same as being a teacher. Successful coaches help to improve performance by drawing out and developing key... More

Winner of France's prestigious Goncourt Prize and runaway international bestseller, I'm Gone has been hailed as 'mesmerizing' by Booklist and 'crisp and erudite' by the Wall Street Journal. For anyone who has yet to discover Echenoz's distinctive literary talents, I'm Gone serves as the ideal introd... More

Explains complex business vocabulary and expressions, focuses on style in the business world and discusses differences between British and American business English.... More

Introduces concepts and ideas prevalent in the world of finance and presents the vocabulary and expressions of the language of finance.... More

Introduces concepts, ideas, terms and expressions encountered in the world of trade, marketing and management.... More

This step-by-step guide to making effective and convincing presentations includes advice on: how to plan a presentation - choosing the right content, duration and sequencing for maximum impact; understanding the audience and interacting with it; the aesthetics of the presentation including using Pow... More

Yes, it's true! You will achieve so much more once you question the demands made on your time. And this book is packed full of proven tips and techniques to help you do just that. It shows you how to plan efficiently, prioritise effectively, and delegate successfully. In short, it puts you in conple... More

So you've been given a conference to run. Whether it's part of your job or you are a complete novice, you will only get one chance to get it right. It is a live event that cannot be re-run. But don't panic. As with most organisational projects, there is a formula you can use and a sequence you can f... More

Provides a basic appreciation of the importance of body language as well as guidance on the use of nonverbal movements, gestures, and signals to convey information that can enhance the emphasis and impact of word of mouth commentary about products, services, places, and events. After writing four bo... More

New Page 1 Now, with the help of this essential book, every presentation you deliver will be a winning one. It shows you how to research and prepare, what to say and how to say it. Discover the importance of timing, how and when to use visual aids, and how to develop your voice and body langu... More

This invaluable book shows you how to hook your audience, deliver with confidence and end on exactly the right note. You'll discover proven techniques to put you at ease, remember your lines, and deal easily with challenging questions and characters. And you'll learn which words have impact, which m... More

A popular guide designed to ensure that every call made toor from a company enhances its image and gives a positive impression. It showshow to tackle each call with professionalism and style, providing actionchecklists and summaries and giving no fewer than 101 sample conversations.... More

What the profit-driven manager really needs to make the right business decisions. Boosting your company's profits provides the busy director or manger with essential financial techniques to increase profits and generate the maximum cash flow form a business. It is an enabling book which provides tri... More

Telephone Skills sets out simple principles and techniques to enhance your communication skills and ensure you make a positive impact with every ring! It covers: • taking calls – initial impressions, projecting the right personal and corporate image • making calls – deciding what you want to... More

Tough Talking is all about identifying the tactics and strategies that will help us achieve our desired results at any time, but particularly when we are involved in a negotiation and confrontation. Very often people fail in their endeavours in such circumstances simply because they fail to determin... More