Skills

Managing a business — or a department within a business — requires a wide range of skills. You need to manage workloads, both your own and that of your staff; you need to manage relationships; you need to manage resources; and you need to manage yourself — by looking at what you do, how you do... More

Persuasive Reports and Proposals will ensure that what you write, gets the results you want. It covers five crucial aspects which spell out PRIDE – what you should feel about your documents if they are to win hearts and minds: • Purpose – clarifying your aim and constructing a persuasive argum... More

Making Meetings Work will maximise your time (both before and during meetings), clarify your aims, improve your own and others’ performance and make the whole process rewarding and productive. The book is full of practical tips and advice on: • deciding the who, where and when to meet • drawin... More

Managers can learn how to communicate effectively with those for whom they are responsible and also harness their ideas, views and experiences thereby obtaining effective results.... More

Companies routinely claim that 'Our People Are Our Greatest Asset', but research data shows that in practice most people do not actually use their assets much at work. This books aims to change that. When employees learn how to truly apply their greatest strengths at work, they turbo-charge their ca... More

Daniel Goleman's bestselling Emotional Intelligence revolutionized the way we think about personal excellence. Now he brings his insight into the workplace, in a book sure to change the shape of business for decades to come. In Working with Emotional Intelligence, Goleman reveals the skills that di... More

Two well-respected management experts deliver an authoritative manual that provides valuable insights for turning conflicts in the workplace into productive working relationships.... More

Levine distills the expertise of hundreds of CEOs, managers, and professionals into 100 concise, invaluable lessons about how to get to the point, stay on track, and be more successful in everything one does.DECIDE WHAT NOT TO DO # 46 TEACH PEOPLE HOW TO USE YOUR TIME # 97 TAKE BACK THE WEEKEND In "... More

The administrative professional's guide to the modern office. This revised and updated Third Edition provides the office worker with practical advice on how to survive and thrive in today's fast-paced business environment. Written by business specialists, it has detailed information on standard offi... More

From the CEO and founder of one of the world's foremost sales training organizations, this breakthrough guide reveals that selling is much more an issue of who one is than what he or she knows, and why an individual sells is far more important than how.Selling is 85% emotional and 15% logical.Forget... More

The attitudes and actions that result in steady success over the long haul are what make for long-term satisfaction and achievement. To experience this, one must understand how to conquer life's inevitable challenges by setting clear priorities and learning the disciplines of endurance and pacing.Li... More

Some acclaim for previous editions: "Buy it, study it, enjoy it. It's as timeless as a book can be in our age of volubility." -- "The New York Times" "No book in shorter space, with fewer words, will help any writer more than this persistent little volume." -- "The Boston Globe" "White is one of ... More

Data Communication Principles for Fixed and Wireless Networks focuses on the physical and data link layers. Included are examples that apply to a diversified range of higher level protocols such as TCP/IP, OSI and packet based wireless networks. Performance modeling is introduced for beginners requi... More

In Presenting to Win, the world's #1 presentation consultant shows how to connect with even the toughest, most high-level audiences -- and move them to action. Jerry Weissman shows presenters of all kinds how to dump those PowerPoint templates once and for all -- and learn to tell compelling stories... More

Why do good teams fail? Very often, argue Deborah Ancona and Henrik Bresman, it is because they are looking inward instead of outward.Current traditional, internally focused models of teams aren't working in an increasingly complex and ever-changing world. We need new structures, a new way of organi... More

Critical Praise for NO BULL " Michael Steinhardt rode bull and bear markets to great success for himself and his investors. Since closing his fund in 1995 he has continued his successful streak in more philanthropic enterprises. But what is ultimately compelling about Steinhardt is his drive, no mat... More