Small Business & Entrepreneurship

A manager`s guide to planning department and employee objectives, appraising progress, establishing priorities, and ensuring that employees understand their roles in the organization`s overall mission. Features tips for coaching workers to improved performance levels.... More

'Business Development' provides a readable and practical book for the growth and development of businesses. This is primarily a textbook for the NVQ4 Business Development qualification, the Institute of Management Certificate in Owner Management courses, and HND Small business modules, but the text ... More

In a rapidly globalising market environment where corporate alliances cross boundaries, organisations are increasingly having to interact, manage, negotiate and compromise with people from different cultures. If ignored or mismanaged, cultural differences can lead to great frustration and ineffectiv... More

Volatile is the word that defines today's business environment. One day, prospects for success fuel optimism and risk taking. The next day, declining economic indicator induce heart-stopping fear. If, as a leader, you can demonstrate success under these intense pressures, the demands for your talent... More

PARTNERS IN PERFORMANCE will help you implement an effective performance agreement by leading you through a step-by-step creation process. The exercises, lessons, and checklists in this book will help you agree on needs and identify priorities, provide a clearer focus on potential obstacles, pinpoin... More

All organizations who are looking to improve performance through embracing new ideas, work in new ways, create new products and services, challenge the status quo or redefine their existing business environment have much to gain from this book. 'Innovating at the Edge' not only provides readers with... More

There is a way to retain your valuable staff - and you are holding the key! You have already made an investment by recruiting and training entry - level andor professional employees. Now you can leverage that investment by helping them build satisfying careers with your company. Today's labor market... More

The old image of the slick sales type is so strong in our imagination that we wince someone says that have to 'sell that idea. In truth, we are all selling every day to our friends, our associates, our families we call it convincing or persuading but it is selling, plan and simple. This book shows ... More

We can find leadership in many places - on the shop floor, in the field, around a conference table. Wherever you turn in a dynamic environment you will find leadership at the heart of the activity. This book sets out to identify the nine special qualities we call competencies that are common to most... More

Introduction to Information Systems 12/e puts IS in a managerial perspective demonstrating how business professionals can use and manage information systems and technologies to achieve business success by providing competitive advantage, reengineering business processes, supporting enterprise collab... More

Office culture is not just about dress-down Fridays and brown bag lunches. In any office environment, office politics is a pervasive and inevitable contributor to office culture. These days, it isn't just how you do your job, but also how relate to your colleagues on a day-to-day basis, that can det... More

With every change come new opportunities. If your organization has made a recent change, recognized, or relocated, new more than every you need effective management. It is possible - and expected - that you influence where you're organization is going and how it will get there. Understanding change ... More

This guide to overcoming the obstacles and issues of job sharing covers everything from personal and professional benefits to the economic benefits of such an arrangement for the employer. Included are anecdotal stories about how to successfully allot time and responsibilities while sharing a job, h... More

Leaders and supervisors do not grow on trees; they must be developed. 'Developing Supervisors and Team Leaders' is a practical, how-to guide for creating leaders and supervisors. Spanning topics from determining needs to evaluating performance, it covers all aspects of how to develop the skills, in... More

Without intense joy in the search, I suppose that discoveries could still be made, if only by the plodding use of scientific method and serendipity. It is my belief, though, that aesthetics is the driving force of the greatest findings. From the Introduction The word creativity is approaching the st... More

SUCCESSFUL NEGOTIATION presents concepts that can be applied in any situation that calls for give and take. When you learn to use these 'win-win strategies, both parties will leave a bargaining situation with what they need. And when both parties are satisfied with the outcome. They will work harder... More