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I HAVE PURCHASED SPICE Mi-525,FHD THROUGH HOMESHOP18 ON 23rd January,ORDER NUMBER 937826561 AND COMPLAINT No 95632961,PERFORMANCE WAS VERY HANGING FROM FIRST TIME POWER ON AND BATTERY PERFORMANCE IS VERY POOR,THEY ARE CALLING FHD DISPLAY BUT ITS NOT LIKE THAT ,BUT REAL TRAGEDY START NOW,ON 4th February MOBILE SUDDENLY GOT POWER-OFF ,10 DIN ME MOBILE MAR GAYA,ON SAME DAY I HAVE CALLED TO HOMESHOP AND THEY SENT ME ADDRES OF PRIYANCY SERVICE CENTER IN SURAT ,ON 6th FEB I HAVE VISITED THAT ADRESS BUT FOUND OFFICE OF SAHARA INDIA INSTEAD OF PRIYANCY CARE,BUT NEIGHBOUR SHOP KEEPER TOLD ME PRIYANCY’S NEW ADRESS,I WENT THERE AND ASKED FOR SERVICE BUT RECEIPTIONIST HAS GIVEN ME NEW ADRESS OF SIDDHI VINAYAK CARE CENTER IN RUSTAMPURA SURAT,ANY HOW I HAVE SEARCHED IT AND TOLD FOR SERVICE BUT A FELLOW TOLD ME THAT WE HAVE STOPPED SPICE SERVICE CENTER AND I HAVE CALLED TO HOMESHOP FROM THAT SHOP AND INFORMED THEM THAT IN SURAT NOW WHERE TO FOUND SERVICE CENTER BUT THEY HAVE REPLIED ME THAT WAIT FOR 12 Hrs WE HAVE FORWARDED YOUR PROBLEM TO BANGLORE,BUT THEIRS 12 Hrs WERE NEVER GETTING ENDED ,NOT A SINGLE REPLY GOT FROM HOMESHOP18 EVENTHOUGH I HAVE CALLED 7-8 TIME AND 4-5 MAILS,MEAN MAAL BIK GAYA AUR HATH UPAR,ONE DAY I HAVE AGRESSIVELY TALKED AND FOUND A REPLY BY MAIL OF Mr GAUTAM THAT VISIT SERVICE CENTRE AND CLEARLY TOLD THAT WE WILL NOT GIVE YOU REFUND OR REPLACEMENT MEAN MUJE 7-8 DIN GUMANE KE BAAD YE REPLY MILEGA TO KISKA DIMAG NAI HATEGA???IN BETWEEN I HAVE CONTACTED ON ALL POSSIBLE MEDIA..BY PHONE,MAIL TO SPICE MOBILE BUT NOBODY RECEIVING CALL AND NOBODY REPLYING ON MAIL,NOT A SINGLE REPLY FROM SPICE TILL TODAY, MEAN UNKA B FUNDA MAAL BIK GAYA CUSTOMER GAYA …????SO MY EXPERIENCE IS THAT ALWAYS BUY FROM TRUSTED ONLINE TRADER LIKE FLIPCART,AMAZON,SNAPDEAL etc AND ALWAYS BUY MARKET RANKED PRODUCT NOT DO EXPERIEMENT LIKE ME…MAINE SOCHA THA KI CHALO APNI SWADESHI COMPANY KA BUISNESS BADHATE HAI LEKIN THEY HAVE PROOVE THAT….?????NOW I AM REQUESTING ALL READERS THAT GIVE ME SOME CONTACT DETAIL THAT CAN HELP ME TO GIVE SOME LESSON THESE LIKE BRAND AND SITES, I AM READY TO PAY FEES BUT AISE LOGO KO CUSTOMER KE SATH KHELNA BAND KARVAO …JAGO GRAHAK JAGO..MY MAIL ID IS…. email@example.com
The features are appealing. The model is stylish. But the performance is not up to the expectations.
The colours are amazing, yet the set hangs up and restarts at some instances, which is a nightmare.
Good, but could have been better.
I bought it two days back. My experience with it is not so good.
1 FHD Display
2 Internal memory not too much but more than its competitors.
3. Camera quality, not bad if not good
4 Dual SIM, both 3G SIM.
5 Some call features like flip to mute, Auto call connect when bringing closer to ear are cool.
6. Good connectivity like 3G, wi fi. No issues.
7. Sound quality awesome. SRS sound, can customize bass and treble within small range.
1. RAM boasted to be 1GB but more than 500MB preoccupied and less than 500MB available to the user.
2. Scrolling is really nightmare. UI is sticky. Opens apps when you actually touch to scroll in home screen and apps drawer. Lag is murderous which destroys the experience.
3. Battery is technically 2100 mah but drains very fast than usual. Below 40% it drains like dry ice, 1% per min of use which is otherwise1% per 3.5 min. Charging is very slow.
4. Internal memory available for apps is abt 1 GB, half of which is preoccupied with preinstalled/system apps and only half is available to the user.
5. Pre-installed App like Hoopz is really annoying which shows orange highlights in normal scrolling even when it is disabled. Spice should do something to remove this.
6. Spice Brand name.
7. Sometimes it doesn't recognize touch. you have to tap multi times for command and while typing sometimes it prints letters twice even with single touch.
Verdict: Although many local brands are doing good. I owned Karbonn A9 before this which was pretty good except for outdated OS but Mi- 525 is really horrible. Don't go for it.
This is really not a review of the product but Would you still buy a spice phone if you get to know that there are no spares available even a battery is not available. Their customer service centers are non existent.
There is no response on the customer care number despite calling multiple times/ days and at different times and no response to the email either.
It came as a rude surprise to me to discover this.
Spice should be banned to sell mobile phones and I wonder what kind of background checks is Flipkart doing if they are selling Spice phones on their website ...
You can get it from Spice service and/or via Saholic website.
+ve: full HD display, 5", 8GB internal memory
-ve: only 30% of RAM is free out of 1 GB RAM. Bit lengthy mobile.
Overall BEST buy.
It is a bad smartphone for this price with problems like frequent hanging, low battery and slow charging and camera non functional at times. You need to give this phone a lot of love and affection otherwise it wont survive too long. I am planning to change phone after 2 months only.
This is great phone for the price. The touch screen is good, battery life superb at 2100 Mah and its a Android 4.3 JB which is super fluidic. Memory (Internal Storage) at 8GB is adequate and apps can be moved to SD so no issue there. Speaker volume and call quality, vibration and notifications are excellent, a tad too loud if anything. Response time and standard games (Subway Surfers, Temple Run 2 etc) experience nil lag. The usual social media interfaces and response work well and in all it makes a great package.
Negatives: the phone hangs once in a while and takes a minute or two to reboot. that can be irritating if in the middle of something urgent. Haven't yet referred this to a service centre but if it recurs I will.
1080p screen + MT6589T turbo processor + OTG support (though not mentioned in the specs it works) makes this fone the best fone under 20k....moreover spice has got gud service network which makes it a indispensable buy....
battery @2100mah is a bit on a lower side and preinstalled apps eat away some ram....
overall at 14k its best buy for a rational not brand obsessed but pragmatic indian customer