“sudhir andrews”

Table of contents Chapter 1 Concept of Mutuality Purpose of an interview How the Organisation Benefits How the Interviewers Benefit How the Candidate Benefits Chapter 2 Job Search The Internet Speciality Job Sites Company Websites The Newspaper Trade ... More

Table of contents Chapter 1 Overview Chapter 2 Organization of the Housekeeping Department Chapter 3 Duties of the Executive Housekeeper Chapter 4 Duties of a Floor Supervisor Chapter 5 Duties of a Room Attendant Chapter 6 Housekeeping Control Desk Chapter 7 The Linen and Uniform Room Chapt... More

Table of contents 1. Evolution, role and status of hospitality HR 2. Hospitality Human Resource Planning 3. Recruitment and Selection 4. Performance Management and Appraisal 5. Training & Development 6. Career Development and Succession Planning 7. Compensation and Benefits 8. Emp... More

Table of contents PART I: THE HOTEL INDUSTRY 1. History of Travel 2. The Tourism Industry 3. Hotels and their Categorization 4. Classification of Guests 5. Understanding Guest Service PART II: HOTEL MANAGEMENT & ORGANIZATION 1. What is Management? 2. Principles of Management ... More