The Sunday Times Develop Your Assertiveness( Series - Creating Success )

Bishop outlines ways to deal with problem people, think positively, and buildself-confidence. Practical activities help readers measure progress and reachtheir goals.

Express yourself with confidence in personal and business situations
Many people are not assertive because they fear displeasing others and not being liked. But being assertive does not mean being aggressive. By standing up for yourself, responding well to difficult situations and giving and receiving criticism constructively, you will gain the respect and like of others. Sue Bishop outlines ways to deal with problem people, think positively and build self-confidence. Practical activities help readers measure progress and reach their goals.