“susan benjamin”

ts fast and clearly. This guide is a handbook every office needs, covering new media like e-mail, avoiding common mistakes, and overcoming writer's block. "Words at Work" belongs at every desk beside the dictionary.Today's business prose has to be done yesterday. And it has to cut through gigabytes ... More

Promote your business effectivelyfor next to nothing! Your company might offer the most satisfying goods and services on the planet, but that won?t equal profit if potential customers don?t know you exist. Learn how to get the word out about your business in the most inexpensive and effective ways p... More

Management issues frustrate managers and employees alike, consuming countless hours of productivity and taking a serious toll on morale and turnover. The Manager's Answer Book covers more than 200 common questions and issues for managers, ranging from the basics of how to be a manger to the subtle n... More

The Right Phrase for Every SituationEvery Time. . No matter where you work or what you do, you're bound to run into colorful characters who can make your job challenging. No question-learning to deal with them will prove critical to your success in the workplace. That's why you need this all-purpose... More

Plan and Execute Projects that Deliver Amazing Results No matter what business you're in, effective project management is a cornerstone of your success. Top performers understand not only how to get results, but how to draw a project to the right conclusion exactly when it's needed. The Top Performe... More

Want to send an E-mail your boss will open right away? Need a knock-out proposal to seal a deal? Want to create a Web site that no customer can resist? Quick & Painless Business Writing will show you how. Yes, you can improve your writing without memorizing endless rules perusing checklists of do's ... More

So you have to give a speech and this time you want to be confident. Here is your personal guide to "no-fault, no-fear" speaking events The best way to overcome your fear of public speaking is to know ahead of time what you will say and how you will be present the material. This handbook takes you ... More