Systems & Planning

Using tough benchmarks, Collins and his research team identified a set of elite companies that made the leap to great results and sustained them. Some of the key concepts discerned in this study, comments Collins, "fly in the face of our modern business culture and will, quite frankly, upset some pe... More

The best-selling Built to Last answered the question of what it takes to build an enduring, great company from the ground up. Good to Great answers an even more compelling question: can a good company become a great one and, if so, how? Can a good company become a great one and, if so, how? After a... More

The coauthor of the bestselling "Built to Last" now presents a blueprint for transforming good companies into great ones. Charts & graphs throughout.The Challenge "Built to Last," the defining management study of the nineties, showed how great companies triumph over time and how long-term sustained ... More

Why the most important trends in the world today are the smallest ones. In Microtrends, Mark Penn, an expert with over thirty years' experience in finding and motivating niche groups, reveals the true trends in our society today, uncovering what's really popular (which is not what we might think is ... More

Develop your personal skills by understanding how to sell effectively, with strategies to ensure success. This book includes the basics of selling from preparation through to managing a team, with 5-minute fixes and high-impact techniques plus a simple self-assessment exercise to help monitor progre... More

This landmark work upends traditional thinking about strategy, and explains how to create uncontested market space and make the competition irrelevant while charting a new path to capture new market space that is ripe for growth.A landmark work that upends traditional thinking about strategy, and ch... More

A massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with...... More

The authors of "The Balanced Scorecard" and "The Strategy-Focused Organization" present a blueprint any organization can follow to align processes, people, and information technology for superior performance.Robert S. Kaplan and David P. Norton, authors of "The Balanced Scorecard and "The Strategy-F... More

'Learn Six Sigma' explains how to impact your company's performance in each, by combining the strength of today's two most important initiatives - Learn Production and Six Sigma - into one integrated program. The first book to provide a step-by-step roadmap for profiting from the best elements of 'L... More

Drawing from over 20 case studies--including Mobil, CIGNA, and AT&T Canada--the authors illustrate how pioneering companies have created an entirely new performance management framework--one that puts strategy at the center of critical management processes and systems.The creators of the revolutiona... More

The dragons are coming. Companies in Europe and the Americas have not faced such an overwhelming threat to their domestic markets since the Japanese arrived with their cars and consumer electronics. To fend off these fierce competitors, managers must forget yesterday's image of Chinese companies as ... More