Tata Swach Crystal Water Purifier

The filtering as such is okay, but the body is made of bad plastic - it's paper thin! the base cracked within the first week although it was handled very carefully. also there is continuous seepage which means much of the filtered water is lost.
I wouldn't really recommend this product to anyone.

I purchased a Tata Swach Crystal and as claimed that it purifies 3000 litres I do not agree with this as the bulb had to be replaced before that. Although let me state that the water which I was putting for filtration is not a dirty water and its already much clean water.
When I purchased the bulb there was no proper filtration and water was seeping. When I contacted the Tata Swach people, I only kept getting assurances and there was no follow-up.
Finally I got disgusted and kept it aside and ensured that in my farmhouse and in other relatives houses we did not opt for this Tata Swach Crystal.
Very bad experience.

I am using my current Swach for more than 2 years, got it by seeing TATA's name, when my Wife was pregnant, Today my son is 1.5 years old and Swach is giving awesome service till now.

Just yesterday I got new Swach bulb for Rs 350/ but it was faulty and not fitting properly. I became so disappointed with the quality control of TATA, and almost decided to buy new filter of other brand. But in anger I sent a mail to Customer care of TATA swach in the night.
I got amazed by their service as next morning I got a call from TATA that the service guy will come to my home and he will resolve the issue.
After 4 hours Service guy came and fixed it.

I had bought this purifier for Rs.999 and till now replaced the Bulb 5 times. Earlier it was painful to clean it frequently but later TATA changed the Bulb design so it doesn't need frequent cleaning.
It shows TATA is really working hard for saving their brand name.
More than 2 years really a milestone for such a low cost product.
Please keep in mind before buying it.

1. It is designed for soft water, with hard water you will loose money.
2. This is not RO, it is just a low cost water filter.
3. Once in a while, it needs cleaning(Not Maintenance Free).
4. TATA has has better service in big cities.
5. A list of Cities is available on TATA swach website, check before buying.

My parents have been using this for last 3 years. It works okay for somewhat clean municipal water, and removes the dirt and small particles. They take out the filter system and wash/clean it every month. My parents replace the filter (Rs 400) every 1 year. Body is thin but did not crack yet. Tap is also in good condition. Filtration is slow. If there are lot of members in your family, then you will have to fill it frequently (about 4 times a day for 2 people).

Beware, it does not kill bacteria (which UV technology does) or softens the hard water of borewell etc (which RO technology does). It only filters the sediments, dirt, dust and particles. You cannot expect more at this price range!

I bought Tata Swach in June 2011. After 15 days bulb stopped giving a drop of water. Till date this has happened five times. Indeed, their customer care people are great, bcz they changed the filter (bulb) after finding & accepting that it was defective. Now after 6 months warranty period, Tata Swach is like a plastic junk for me. I think this filter has not any nano technology as such. Tata has committed a fraud with people of India. Anyway, I have no other option except going to consumer court against this product.