Telephone Skills For Professionals In Health Care

(Paperback - Jun 2003)
by

Wendy Leebov

 (Author)
,

Ed D. Wendy Leebov

 (Author)
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Publisher: Authors Choice Press



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Book: Telephone Skills For Professionals In Health Care
This practical booklet helps healthcare employees who interact with patients and other customers on the phone to develop a strong customer orientation and the behaviors that demonstrate excellent customer service toward patients, physicians, coworkers and other customers. It includes scripts, self-assessment and practice exercises to help employees become more conscious of their customers' needs and more adept at handling their phone interactions.
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Details of Book: Telephone Skills For Professionals In Health Care Book: Telephone Skills For Professionals In Health Care
Author: Wendy Leebov, Ed D. Wendy Leebov
ISBN:

0595283632


ISBN-13:

9780595283637

,

978-0595283637


Binding: Paperback
Publishing Date: Jun 2003
Publisher: Authors Choice Press
Number of Pages: 64
Language: English
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2 States is a story about Krish and Ananya. They are from two different states of India, deeply in love and want to get married. Of course, their parents don’t agree. To convert their love story into a love marriage, the couple have a tough battle in front of them.

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    Book: Telephone Skills For Professionals In Health Care by Wendy Leebov, Ed D. Wendy Leebov
    ISBN Number: 0595283632, 9780595283637, 978-0595283637