“timothy r mayes”

What drives today's top organisations? Profit? Fear? Greed? Competition? Labour relations? Government regulations? Customer needs? Reactions to events? Tradition? Or could it be strategic vision? Now there's a way to find out. Because what drives many leading enterprises is an affirmation of philoso... More

Provincial Lives tells the story of the development of a regional middle class in the antebellum Middle West. It traces the efforts of waves of Americans to transmit their social structures, behavior, and values to the West and construct a distinctive regional middle-class culture on the urban front... More

In today’s business environment, the need for excellence in written communication has never been greater. Whether in large organisations, corporations or small business, the trend to downsize, outsource and rationalise means that people who never thought of themselves as writers are now faced with... More

If you have to face the challenge of coming up with good ideas to solve problems for yourself, your business and your clients, this book will show you the strategies, and techniques to help you do it well. It’s loaded with good advice based on solid experience, and the easy-to-use layout enables y... More

The focus of all modern management thinking and strategic business practice has to be the customer. Keep your customers happy and your sales soar. Neglect your customers and your bottom line will suffer accordingly. This practical book provides you with 101 ways to build and maintain customer satisf... More

The Estate belongs to the Lady Dreanna and Gath leads the men who make up the Defenders who protect her and her goods from all who might seek to rob her. These Defenders are men who have come from many lands to serve her because she promises them anonymity and safety from the lives they sought to le... More

The Story of Gath and his friends continues but it is with Eckin where this begins as he seeks a new Captain for his flagship, and with man appointed, is carried to the land of Trenatia where he has been directed, by the Prince, to oversee the removal of the ruling Regent Safar and the Lord Advisor ... More

Gath and his friends have to go on despite the loss of Oda who had been abducted by Master Trader Soj Eckin. The memories of their lives together remains with Gath - and with Zar. Eckin, Samlathi Via and Oda each have their own paths to travel and for at least two of them it is to prove a long, diff... More