Training

Increase Productivity, profits and your own prosperity!Everyday, thousands of uninspired employees trudge to work, often dooming their companies to failure with their lack of motivation.Gung Ho! Outlines foolproof ways to increase productivity by fostering excellent morale in the workplace. Drawing ... More

In this exciting resource book, two of today’s acknowledged games masters serve up a cookbook of activities that you can learn to use, guaranteed to generate a lively discussion, or simply give a group a breather from the monotony of a boring staff meeting or presentation. Each of the 75 group gam... More

Packed with fun, engaging activities, The Big Book of Sales Games gives you simple, fast, and enjoyable ways to train and motivate sales staff--or yourself--for selling success. Learn how to: Master up-selling techniques for increased order value Polish communication skills to win sales and customer... More

Competency models have proven to be one of the most cost-effective and quickest ways to put ideas into practice. This book presents a brief but comprehensive overview of competency-based programs and how they can be used to improve the performance of any size organization. Chapters: Building the Fou... More

In these little books, the readers will find byte sized pieces of wisdom suited to meet almost any sitution encountered in the business arena.Ajanta E. Chakravarty is a management consultant and is the Director of the Centre for Cross-Cultural Communication. Her field of interest is the exploration ... More

This book is a professional guide of Human resource Development to trainers. The topics in the book are, design, development and appliction of e-learning, knowledge management and transfer, human and intellectual capital, planning and designing strategies, assessment and evaluation of human resoure ... More

No matter how training is delivered, at some stage someone has to sit down and plan what will be done, the order it’s done in and exactly how it’s delivered. This workbook and CD ROM provide a one-stop reference manual for designing and delivering a successful training course.Written in a practi... More

In recent years, particularly in the aftermath of the Stephen Lawrence Inquiry and the revised Race Relations Act, all organizations have had to become more aware of diversity issues and the need to understand and — if necessary — change underlying attitudes. This timely new book provides a prac... More

A step-by-step guide to effective publicrelations. The author’s almost 25 years' experience of both sides of thejournalism/PR fence provides valuable, practical advice -- from the role of thePR officer to fees and costs and the effective use of PR on radio andtelevision. Helpful case studies add e... More

Strategies and practical tools that demonstrate how managers and team leaders can break the cycle of business and complete projects more effectively and efficiently.... More

A reliable and comprehensive introduction to the topic, this updated edition has been expanded to include information on recent changes in the field of training. For this fifth edition, the authors have expanded on and amplified the wide-ranging structure of the book to produce a comprehensive outl... More

Looks at how to create, develop andmanage the process of change whether it be in one-to-one situations, team basedor within organizations. Examines how change happens at the individualand organizational level and why, despite a desire to change, some people andorganizations find it difficult to achi... More

Preface Acknowledgements CHAPTER 1  Face-To-Face Training Planning And Preparation : What's your training ethos?, Designing a new training programme, Setting  training event objectives, Where can learning outcomes be useful to trainees?, Fine-tuning and communicating learning outcomes, Ge... More

New Page 2 Instant Brainpower is an easy-to-use action kit bursting with exercises that will help you to make the most of an unique asset: your brain. Full of simple, proven techniques that will help you to find fresh ideas and solutions, the book offers over 70 ways to stretch your mind whe... More

Organizations nowadays are realizing the power of coaching, and managers are having to develop new skills rapidly in order to make use of coaching techniques at work. But being a coach isn't the same as being a teacher. Successful coaches help to improve performance by drawing out and developing key... More