Troubleshooting The Pc: With A+ Preparation (2nd Edition)

The fast pace of computer technology requires constant learning. To be effective, technicians must be familiar with both old and new technology. In one easy-to-read volume, "Troubleshooting the PC" provides everything needed to successfully troubleshoot a personal computer and its peripherals. The text covers hardware, operating systems and environments (DOS, Windows 3.XX, Windows 95/98, and Windows NT), and applications.

The A+ Certification is critical to the success of a PC technician. Throughout this expanded and revised edition, attention is given to the A+ Certification objectives with hands-on exercises and end-of-chapter questions.

New to this edition:

• Chapter 5, "Microprocessors," and Chapter 22, "Windows 9X," have been completely revised.
• Chapter 7, "Motherboards," has been expanded to include common chipsets, by both Intel and Via, and chipset software.
• Expanded coverage of Chapter 23, "Windows NT," includes Windows 2000 and Windows XP Additional troubleshooting material is also provided.
• Chapter 24, "Computers Connected to a Network," places more emphasis on networking and troubleshooting of networks as a result of the changes made to the A+ Certification exam.
• Additional troubleshooting material and end-of-chapter questions have been added in all chapters.
• Appendix A has been completely revised to reflect changes in the A+ Certification exam.

This book provides real-world coverage of PC troubleshooting and coverage of the topics required to pass the A+ PC technician exam. It shows readers how to become successful PC technicians by offering comprehensive coverage of both old and new technology and plenty of real-world applications. Chapter topics include A PC overview, basic electronics, the disassembly and assembly of the PC, microprocessors, RAM, motherboards, the expansion slots and cards, the case and power supply, the hard drive, the floppy drive and other removable media, the compact disk drive, the disk structure, tape drives and data protection, the video system, input devices, sound cards, serial ports and modems, parallel ports and printers, MS-DOS, Windows 3.XX, Windows 9X, Windows NT, family operating systems, and computers connected to a network. For future PC technicians--especially those preparing for the A+ Certification exam.