Book: Urban And Regional Policies For Metropolitan Livability( Series - Cities And Contemporary Society ) Most public service jobs require interpersonal skills that go beyond testable job requirements. Drawing on interviews from the trenches, focus groups, and survey data, this unique book focuses on this emotional labor and what it takes to perform it.
Details of Book: Urban And Regional Policies For Metropolitan Livability( Series - Cities And Contemporary Society ) Book: Urban And Regional Policies For Metropolitan Livability( Series - Cities And Contemporary Society )
Author: David K. Hamilton, Patricia S. Atkins
ISBN: 0765617684
ISBN-13: 9780765617682
, 978-0765617682
Binding: Hardcover
Publishing Date: 2008/02/15
Publisher: M E Sharpe Inc
Number of Pages: 378
Language: English