First things first, great service from Flipkart. This is my third purchase from Flipkart. The toaster works perfectly and makes sandwiches in the blink of an eye. My only advice would be if u are looking for a regular sandwich toaster then go for SM3007 (not the 'G'). This is a grill toaster but anyways it serves my purpose well. Once again thanks to Flipkart for delivering awesome quality.