Using National Standards To Improve Performance:a Practical Guide For Human Resource Managers

Contents :

Acknowledgements
Foreword
Introduction
Part One : Why Use Standards and NVQs/SVQs?
Chapter 1. : What has Happened so Far?
Chapter 2. : How Can National Standards Help Improve Performance
Chapter 3. : Why Get Involved?
Part Two : Embedding Standards
Chapter 4. : Practical Advice on Embedding Standards
Chapter 5. : How to Import National Standards Without Losing their Value
Part Three : Embedding the NVQs/SVQs
Chapter 6. : The Opportunities NVQs/SVQs Bring
Chapter 7. : Getting Started
Chapter 8. : Assessing your Workforce
Chapter 9. : Building a Portfolio
Chapter 10. : Improving the Delivery of the NVQ/SVQ
Epilogue: A Chance for Reflection
Suggested Further Reading