“w a b douglas”

PRAISE FOR THE BLACK BOOK OF OUTSOURCING "The Black Book of Outsourcing moves beyond the rhetoric and offers specific strategies for those choosing to outsource and for those whose careers have been impacted by outsourcing. Outsourcing is a reality. This book shows companies and workers alike how to... More

Detailed guidance on developing Lean Six Sigma processes In the race to remain competitive in a global economy, businesses are looking for methods to continuously improve software projects and to make the software they produce more reliable. Increasingly, government agencies and commercial companies... More

If any man with sporting tastes and a real interest in natural history were told that true dragons were still living on a remote, little known island of the East Indies, what would he do? Mr. Burden answers that he would try to make sure that the reports were founded on fact, and then, having satisf... More

This multicultural anthology of seventeen short stories from 1900 to the present follows the waves of immigration within the United States and reflects the astonishing richness and diversity of American culture. Here is a medley of different voices speaking in powerful stories by some of America's b... More

This book is an essential guide to the use of technology in flexible and distance learning. The author argues that technology is not inherently good or bad for teaching - it's the way it is used that matters. This update of the highly successful first edition provides criteria and guidelines for the... More

Is globalization in danger of diluting national identities and 'transnationalizing' cultures? How can societies attempt to manage globalization and become developed while maintaining a viable national identity? In a study of three globalizing states and cities in post-Soviet Eurasia - Russia (Astrak... More

Russia is a battered giant, struggling to rebuild its power and identity in an era of globalization. Several of the essays in this diverse and original collection point to the difficulty of guaranteeing a stable domestic order due to demographic shifts, economic changes, and institutional weaknesses... More