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Q. What is the service type ?
A. Customer has to call the customer care number and book a servicing.The concerned authorized service center will send their technician to the c ...moreustomer's house for servicing. less
Q. What is the type of Warranty ?
A. Within warranty period, Whirlpool Authorized Service Centers will repair or replace any defective part, if required, to rectify the problem.
Q. What is covered in Warranty ?
A. All the Electrical components
Q. What is not covered in Warranty ?
A. All the Rubber and Plastic components
| Validity | Covers | Type Accepted |
|---|---|---|
| 30 days from delivery | Damaged, Defective, Item not as described | Replacement |
| Validity | Covers | Type Accepted |
|---|---|---|
| 30 days from delivery | Exchange for colors and size, Does not fit | Exchange |
| Validity | Covers | Type Accepted |
|---|---|---|
| 10 days from delivery | Damaged, Item not as described | Replacement |
| Delivery and Installation [–] | |
|---|---|
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A washing machine makes the household chore of washing soiled clothes a simple and easy task. It helps you save a lot of time that you can utilize for engaging in other productive activities or just relaxing. The Whirlpool SuperWash A-65b Semi-Automatic 6.5 kg Washer Dryer is a semi-automated home appliance designed with the latest technology and convenient features along with a dash of style.
Design and Technology
The SuperWash A-65b is a top loading washer dryer that lets you load the large pile of dirty clothes that need to be washed. The substantial 6.5 kg capacity of this home appliance from Whirlpool enables you to wash a massive amount of clothes, all in one go, thereby saving your time as well as electricity.
Agitator Technology - To rid your clothes of all those tough stains and the dirt, it is necessary that you scrub them thoroughly after soaking them in detergent for a while. However, the Whirlpool SuperWash A-65b washer dryer, equipped with the Agitator Technology saves you the trouble of manually scrubbing your clothes. The mechanism of this unique technology made use of in this home appliance from Whirlpool gives your clothes the required 1-2, 1-2 wash, very similar to hand-washing your clothes, to effectively remove all the dirt and stains from your clothes to ensure they look clean and fresh, as good as new.
2 Wash Programs - While machine-washing your clothes, it is highly important you choose the right wash program as the nature of the fabric demands, to get rid of tough stains and dirt. This highly-efficient home appliance from Whirlpool offers you two different wash programs to choose from. You can choose between the normal wash cycle and the heavy wash cycle as per the wash care requirements of the fabric you intend to wash. This customization of the washing process ensures your clothes are treated with an ideal wash so as get the best results.
Performance and Features
Buzzer Technology - It is always quite a hassle, checking the home appliance to see weather the wash cycle has been completed or not. The SuperWash A-65b comes equipped with a buzzer that goes off when the wash cycle is completed. By reason of this convenience feature, you can put all of your dirty clothes to wash and go about with your other household chores and get back to the washer-dryer only when the buzzer goes off, after the whole wash cycle is completed.
Easy-to-use Control Panel - This semi-automatic washer dryer from Whirlpool comes with an easy-to-use control panel that makes your way around using this home appliance child’s play. Options such as wash, soak, rinse and dry are clearly given on this control panel so that you can easily and effortlessly choose the washing process that you require, without being confused about its operation.
Body
The Whirlpool SuperWash A-65b Semi-Automatic 6.5 kg Washer Dryer boasts of its smart, stylish and exquisite exteriors, making it look impressive and attractive. At the base of this washing machine, there are castors attached. The wheel support lets you move the washing machine around the house easily and change its position, if and when you require.
Compact and ergonomic in its design, this semi-automatic washer-dryer from Whirlpool is a user-friendly washer dryer that makes an economic and worthwhile buy.
| In the Box | |
|---|---|
| Sales Package | Unit, User Manual, Warranty Card, Inlet & Outlet Pipe, Service Center Details. |
| General Features | |
|---|---|
| Type | Semi-Automatic Washer Dryer with Top Loading |
| Capacity | 6.5 kg (Washing) |
| Wash Programs | 2 |
| Washing Type | Agitator Washing |
| Washing Features | |
|---|---|
| Other Washing Features | 1-2, 1-2 Hand Wash |
| Wash Modes | |
|---|---|
| Other Wash Modes | Normal, Heavy |
| Convenience Features | |
|---|---|
| Legs and Wheels | Wheel Support |
| Indicators and Notifications | End of Cycle Buzzer |
| Additional Features | |
|---|---|
| Easy-to-use Control Panel, Spin Shower |
| Warranty | |
|---|---|
| Service Type | Customer has to call the customer care number and book a servicing.The concerned authorized service center will send their technician to the customer's house for servicing. |
| Not Covered in Warranty | All the Rubber and Plastic components |
| Covered in Warranty | All the Electrical components |
| Domestic Term | 2 Years |
| Warranty Type | Within warranty period, Whirlpool Authorized Service Centers will repair or replace any defective part, if required, to rectify the problem. |
It's a good product for everybody including working professionals or students or housewives.
Pros:
1. Easy to place anywhere including a room.
2. There are 2 modes of washing, normal wash (9 min and slow rotation)and heavy wash (15 min and fast rotation). The washing tub is used for rinsing also after draining the used water and refilling with fresh water.
3. The drier is fast (again two modes, normal and heavy drying)
4. Washing quality is excellent. Whatever people may say but semi automatic machines are better than fully automatic ones as you can put on many washing cycles in case you find cloth requires one more round of washing. Saves precious water.
5. My white shirt is really glowing now a days.
6. VALUE for money. Built quality is good.
7. The wheels are not observed from outside. So far doing good.
8. Good for Girls as the machine is not light weight.
Cons
1. The power cord is short (1.5 meters max). You need to have an external power cord if the power source is placed at a distance.
2. The motor is a bit noisy.
3. NOT for lazy people. You need to transfer clothes from washer to the drier tub and select the modes.
4. Because the machine is not too heavy, so tends to move during heavy washing due to more number of clothes and full tub water.
5. No soaking mode. Therefore after soaking, you need to give manual command for washing.
OVERALL a very good product at this price point.
I bought Whirlpool Top Load 7 kg machine on 6 Jan 2010 with the 1 year warranty.
Recently Electronic Circuit Board is not working fine due to which I could not able to power on the machine. Called the customer care on 21 December 2012 and registered a complaint, they are not responding properly. Every time I call the customer care they promise that the service will be done within 24 hours. But no response from Technician and Higher authority. Finally called one of the local Technicians directly nearby my home. He came and said the Electronic Circuit Board to be replaced and will be costing Rs.3600 with 6 months of warranty.
Interesting part of the story is that Technician(who services Whirlpool machine regularly) said that after warranty almost all the Whirlpool machines suffer from same type of issue(Electronic Board Issue) and suggested us not to buy Whirlpool next time and go for LG products.
Those who are planning to buy Whirlpool products beware. I am very much fed up with the customer service.
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