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Q. What is the service type ?
Q. What is the type of Warranty ?
A. Within warranty period, Whirlpool Authorized Service Centers will repair or replace any defective part, if required, to rectify the problem.
Q. What is covered in Warranty ?
A. All the Electrical components
Q. What is not covered in Warranty ?
A. All the Rubber and Plastic components
|30 days from delivery||Damaged, Defective, Item not as described||Replacement|
|30 days from delivery||Exchange for colors and size, Does not fit||Exchange|
|10 days from delivery||Damaged, Item not as described||Replacement|
|Delivery and Installation [–]|
This SuperWash SPIN801 washing machine is a top-loader, which requires you to load your clothes through the top of the device making it convenient for those with back ailments. The optimal height of the machine eliminates the need to bend so loading your clothes becomes easy and comfortable. Washing a large pile of clothes or heavy fabric like blanket or bed cover doesn't have to be an exhausting task anymore as this Whirlpool SuperWash SPIN801 appliance comes with a capacity of 8 kg per load.
BuildErgonomically built to provide a comfortable washing experience, this washing machine dons a simple and sleek design. The Whirlpool SuperWash is equipped with a user-friendly control panel that houses easy-to-control knobs for a simple and intuitive operation. Built with a Hi-fiber external body, this washing machine not only looks appealing but is also durable and shock-proof. The Whirlpool SuperWash SPIN801 is lightweight and portable, therefore allowing you to move the machine around with ease and comfort.
This washing machine utilizes the Impeller wash method to carry forth the washing process. The Impeller integrated in the wash tub rotates to agitate the laundry for an effective washing process. With the force of the Impeller, you can get clean and fresh clothes with reduced tangling. Additionally the compact design of the Impeller leaves more space in the wash tub, effectively boosting the load capacity of the machine.
PerformanceThe Whirlpool SuperWash SPIN801 appliance allows you to wash your clothes effortlessly with the 2 wash programs featured in it. You have the flexibility to switch between the two program modes, namely Normal and Heavy depending on your cloth type and fabric. This washing machine is built with a 400 W wash motor that is capable of adding extra force to the whirling action during the washing process, thus enhancing the washing quality.
Featured with a Dynamic soak function, you can soak your clothes in detergent-rich water for 25 minutes before the washing cycle. While your clothes are soaking, the impeller rotates slowly to provide a gentle action on your clothes thereby resulting in clean and spotless garments in no time. In addition to this, the Whirlpool washing machine's Buzzer is very helpful as it indicates the end of a wash cycle. With the help of this feature, you don't have to constantly monitor the wash cycle and check time and again to see if it is complete.
|In the Box|
|Sales Package||Unit, User Manual, Warranty Card, Inlet & Outlet Pipe, Service Center Details.|
|Type||Semi-Automatic Washer Dryer with Top Loading|
|Capacity||8 kg (Washing)|
|Washing Type||Impeller Washing|
|Other Washing Features||Dynamic Soak|
|Other Wash Modes||Normal, Heavy|
|Indicators and Notifications||End of Cycle Buzzer|
|Power Consumption||400 W|
|Easy-to-use Control Panel|
|Service Type||Customer has to call the customer care number and book a servicing.The concerned authorized service center will send their technician to the customer's house for servicing.|
|Not Covered in Warranty||All the Rubber and Plastic components|
|Covered in Warranty||All the Electrical components|
|Domestic Term||2 Years|
|Warranty Type||Within warranty period, Whirlpool Authorized Service Centers will repair or replace any defective part, if required, to rectify the problem.|
I bought Whirlpool Top Load 7 kg machine on 6 Jan 2010 with the 1 year warranty.
Recently Electronic Circuit Board is not working fine due to which I could not able to power on the machine. Called the customer care on 21 December 2012 and registered a complaint, they are not responding properly. Every time I call the customer care they promise that the service will be done within 24 hours. But no response from Technician and Higher authority. Finally called one of the local Technicians directly nearby my home. He came and said the Electronic Circuit Board to be replaced and will be costing Rs.3600 with 6 months of warranty.
Interesting part of the story is that Technician(who services Whirlpool machine regularly) said that after warranty almost all the Whirlpool machines suffer from same type of issue(Electronic Board Issue) and suggested us not to buy Whirlpool next time and go for LG products.
Those who are planning to buy Whirlpool products beware. I am very much fed up with the customer service.