World Class Quality

Ninety percent of companies can’t solve their chronic quality problems! Despite the widespread use of the powerful tool, Design of Experiments (DOE), managers and workers find the traditional use of DOE (especially the classical and Taguchi approaches) to be a complicated, ineffective, and frustrating experience. But it doesn’t have to be that way. World Class Quality is a best-selling “tool” that can solve chronic problems, and has for hundreds of companies. Using Dorian Shainin’s approach to DOE, quality experts Keki and Adi Bhote have experienced outstanding success at organizations around the world. The approach described in World Class Quality is a simple, flexible, powerful, and nonmathematical way to get at the root of quality challenges. World Class Quality opens your eyes to a new, simplified way to approach and wield the quality tools that you already have. Like hundreds of other companies, your company can experience impressive, immediate improvement – and achieve “world-class” quality.