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With the enlargement of the European Union, the accession countries are coming under pressure to develop and meet EU standards for environmental protection and sustainable development. In this ongoing process, global economic liberalization, regulatory policy, conservation, and lifestyle issues are ... More

The author is an internationally renowned investigator in the field of electromagnetic waves and diffraction theory.... More

As travelers increasingly seek out the exotic wildlife and idyllic sunsets of the developing world, a complex relationship involving tourism, the migration of workers, and the involuntary displacement of peoples has emerged. Milica Bookman explores that relationship—and the connection between popu... More

Get comprehensive and up-to-date coverage of all of the latest networking topics--whether you're a beginning or advanced networking professional. Covering all of the latest topics such as wireless, network security, server technologies, network design, Internet connections, remote network access, an... More

Table of contents 1. Extraordinary Leadership 2. Leaders can be made 3. Great leaders make a great difference 4. Make good leaders great 5. Raise the leadership "tent" 6. Character is the essence of leadership 7. Leaders need personal capability 8. Focus on results 9. Cultivate interperso... More

Table of contents PART ONE: FOUNDATIONS FOR SERVICES MARKETING 1. Chapter 1. Introduction to Services 2. Chapter 2. Conceptual Framework for the Book: The Gaps Model of Service Quality PART TWO: FOCUS ON THE CUSTOMER 3. Chapter 3. Consumer Behavior in Services 4. Chapter 4. Customer Expe... More

The book provides techniques useful in a wide variety of applications and helps develop a way of thinking that leads to understanding of the structure, behavior, and limitations and capabilities of logical machines. In this book the author has tried to cover the whole subject, starting with introduc... More

World renowned futurist, social scientist and business consultant Michael G Zey examines the important question of what innovations in science and technology will do to change our society and our businesses, as well as how these breakthroughs will change the human species itself. This book can be re... More