Warranty Summary
2-Year Brand Warranty on all personal care appliances purchased through our official website or authorised marketplaces where Brand products are originally sold. This warranty covers defects in materials or workmanship under normal use during the warranty period.
Covered in Warranty
Manufacturing defects in the main unit, including motor and internal components. Malfunctions due to faulty materials or workmanship. Electrical or mechanical issues arising from regular use under specified conditions. Repair or replacement of the product, at Brand discretion, if found defective under normal usage.
Not Covered in Warranty
Damage caused by misuse, negligence, accidents, or unauthorized alterations, Failure to follow product instructions or usage guidelines, Damage resulting from improper maintenance or cleaning, Use with incompatible accessories or non-original parts, Normal wear and tear, including scratches, dents, or cosmetic damage, Damage caused by exposure to extreme conditions (water damage, excessive heat, humidity, etc.), Blades and accessories (these are specifically excluded from warranty coverage).
Warranty Service Type
For warranty assistance or product support, contact us: Toll-Free IVR: 1800-257-8939 (Monday–Saturday, 10:00 AM – 6:00 PM, excluding holidays), WhatsApp: +91 9667796740, Email: customercare@vgrofficial.in