Warranty Summary
Adidas products come with a standard brand warranty of 90 days.
Covered in Warranty
Your purchase is warranted against manufacturing defects for 90 days from the date of purchase, excluding damage by negligence, accidental damage, misuse or wear and tear and purchases made outside of 90 days.
Manufacturing defects available within 90 days of purchase, provided the product is not inappropriately used as determined by the brand.
Not Covered in Warranty
Wear & tear, excessively used or avail replacement for laces, insoles, buttons, emblems, drawstrings, or other decorative parts or pieces.
Warranty Service Type
For warranty claims, email service@onlineshop.adidas.co.in with:??
A. Purchase invoice
B. Clear photo of the security tag/label (shoe tongue for both shoes together and separately)
C. Photo of the complete product/shoes
D. Close-up and wide-angle photos of the defect/affected area
E. Sole image of both shoes side by side (for footwear)
F. Brief description of the issue
If approved, an adidas value voucher may be issued, redeemable on the adidas website only