Warranty Summary
1 Month Limited Warranty against manufacturing defects only. Covers defects in resin craftsmanship, finish, and attached metal components under normal use. Does not cover accidental damage, misuse, wear and tear, or damage caused by drops, heat, water, or improper handling. This wording is appropriate for handmade décor products and clearly limits the warranty to natural/manufacturing defects, protecting you from claims arising from customer misuse.
Covered in Warranty
Manufacturing defects in the resin body, defects in craftsmanship, defective finish, loose or detached metal cups due to manufacturing defects, decorative embellishments coming off due to manufacturing defects, and transit damage reported within 48 hours of delivery.
Not Covered in Warranty
Accidental damage, breakage due to drops or impact, scratches after delivery, misuse, improper handling, exposure to excessive heat, fire, chemicals, prolonged water exposure, normal wear and tear, discoloration due to environmental conditions, or any damage caused by unauthorized repair or modification.
Warranty Service Type
ff-site Warranty (Customer must contact seller and provide order details along with photos/videos of the defect. Replacement or repair will be provided after verification.