I purchased "American Tourister R51068003 Backpack(Grey, Red, Size - 43)" on 7th march 2015...after 6 months this bag is torn & the color of bag is also faded...As we all know American Tourister gives 1 year worldwide warranty..so I tried to exchange the product but when I went to "past orders" It's showing "return duration of item has expired"...so what should I do now? Is It the fault of seller or flipkart? how can I exchange this product?