Blackberry Enterprise Server for Microsoft Exchange  (English, Undefined, Desai Mitesh)

Installation and Administration

• Understand BlackBerry Enterprise Server architecture
• Install and configure a BlackBerry Enterprise Server
• Implement administrative policies for BlackBerry devices
• Secure and plan for disaster recovery of your server

This book describes the installation, configuration, and administration of BlackBerry Enterprise Server for Microsoft Exchange, with background information on the BlackBerry architecture, security, and disaster recovery planning. Written by mobile and wireless technology experts, this book provides a straightforward approach to setting up your first BlackBerry Enterprise Server, provisioning users and devices, and implementing administrative techniques.

In Detail
BlackBerry Enterprise Server is a platform that extends corporate messaging and collaboration services to BlackBerry devices, supports management and administration of those devices, and also supports deployment of third-party applications on the BlackBerry device platform. BlackBerry Enterprise Server supports a variety of messaging platforms, including Microsoft Exchange, IBM Lotus Domino, and Novell GroupWise.

This book focuses on BlackBerry Enterprise Server for Microsoft Exchange, providing detailed information on planning and implementing a BlackBerry Enterprise Server deployment. The basics of installing BlackBerry Enterprise Server are familiar for most administrators, but the server is infinitely configurable and contains extended administration features. This book contains background information on these features to help you get the most out of your environment, picking up where the manufacturer's documentation leaves off. If you are new to BlackBerry Enterprise Server, this is the perfect guide to help with your planning and deployment.

What you will learn from this book?

• This book will give you the following knowledge and skills:
• Understanding of the BlackBerry Enterprise Server architecture
• Instruction on preparing for and installing BlackBerry Enterprise Server
• Details on provisioning users, user groups and devices
• An overview of the IT policies that can be enforced for users and devices
• Directions on configuring BlackBerry device software updates and third-party application deployments
• Background information on security and disaster planning for BlackBerry Enterprise Server

Approach
The book combines a clear factual information with easy-to-use step-by-step instructions. There are chapters with background information on the architecture and features of the BlackBerry Enterprise Server, and chapters with specific installation and configuration instructions. This combined approach gives you the knowledge to make the best implementation decisions for your environment.

Who this book is written for?
This book is written for IT professionals and network administrators who need to implement a BlackBerry Enterprise Server. The text assumes basic familiarity with Microsoft Windows Server administration, but provides detailed instructions for administrators with varying levels of experience.

About the Author
Dan Renfroe has been a technology professional for over ten years, working in diverse environments such as higher education, public safety, and federal government. He has a broad range of technical experience, including systems administration and analysis, multimedia development, technical writing and quality assurance. He is currently a consultant for OST, Inc., a management consulting firm based in Washington, DC. He has authored multiple mobile and wireless technology articles for Network Computing magazine on topics ranging from mobile e-mail servers and mobile VPN applications to WLAN infrastructure and analysis tools.

Mitesh Desai is a 29 year-old IT Consultant from London, UK. He has completed Blackberry projects for numerous clients in many different network infrastructures. He also operates an IT consultant company IT-Problems He enjoys a busy lifestyle supporting many prestigious companies in the heart of Central London, but makes time to enjoy sports and writing music. He is also at hand on IT-Problems to help budding Blackberry technicians.

Table of Contents
Preface
Chapter 1: Introduction to the Blackberry World

• BES Implementation Components
• BlackBerry Enterprise Server
• Clients
• Application Servers
• Networks
• Pushing Data Down
• Blackberry Enterprise Solution Security
• Encryption
• Authentication
• Security Policies
• Internet Browsing and Data Access
• Summary

Chapter 2: BES Architecture and Implementation Planning

• BlackBerry Enterprise Server Components
• BlackBerry Enterprise Server Requirements and Prerequisites
• BlackBerry Enterprise Server Network Requirements
• BlackBerry Enterprise Server Database Requirements
• Summary

Chapter 3: Preparing for the BES Installation

• Enabling the Messaging Environment to Communicate with the BES
• Create Service Account and Mailbox
• Assigning Microsoft Exchange Permissions to the Service Account
• Assigning Microsoft Windows Permissions to the Service Account
• Configuring Microsoft Exchange Permissions for the Service Account
• Enabling the Database Server to Communicate with BES
• Configuring Microsoft SQL Server 2005
• Assigning a Server Role to the Service Account for Windows (Trusted) Authentication
• Assigning a Server Role to a SQL Login for SQL authentication
• Summary

Chapter 4: Installing BES for Microsoft Exchange

• The Installation Process
• Summary

Chapter 5: Provisioning BlackBerry Users and Devices

• Administrative Roles
• Assigning Administrative Roles
• Assigning Administrative Roles to Existing Database Users
• Assigning Administrative Roles to New Database Users
• Managing Administrative Roles
• Changing Administrative Roles
• Removing Administrative Roles
• Provisioning Users
• User Gros
• Configuring Organizer Synchronization
• Provisioning Devices
• BlackBerry Manager Device Provisioning
• Wireless Device Provisioning
• Customizing Enterprise Activation Options
• Setting Wireless Enterprise Activation Passwords
• Summary

Chapter 6: Creating and Enforcing Policies

• IT Policies
• Creating a New IT Policy
• Assigning an IT Policy
• Software Deployment
• Installing Device Software
• Third-Party Applications
• Sharing the Software
• Creating and Assigning a Software Configuration
• Summary

Chapter 7: Getting the Most Out ofYour BES

• Multi-Tiered Administration
• User and Gro Template Properties
• Redirection
• Filters
• Security
• IT Policy
• WLAN Configuration
• PIM Sync
• Advanced
• Access Control
• Server Properties
• General
• Messaging
• IT Admin
• Global Filters
• Sync Server
• BES Alert
• MDS Services
• BlackBerry Domain Properties
• General
• Global PIM Sync
• Access Control
• Push Control
• WLAN Configuration
• IT Policies
• Enterprise Service Policy
• Media Content Management
• User Tasks
• Account
• Device Management
• IT Admin
• Service Access
• Service Control & Customization
• Gro Tasks
• Gro Admin
• MDS Services
• BlackBerry Domain Tasks
• Account
• Service Control & Customization
• Summary

Chapter 8: Security & Disaster Recovery

• Security
• Encryption
• Setting the Encryption Method
• Content Protection
• Blackberry Encryption Keys
• Additional Message Encryption
• PIN-to-PIN Messages
• Creating a Corporate Peer-to-Peer Key
• BlackBerry Device Authorization
• Enabling the Enterprise Service Policy
• Allowing Users to Override the Enterprise Service Policy
• Disaster Recovery
• Blackberry Enterprise Server Disaster Recovery
• Creating the Standby Instance
• Responding to Disaster Scenarios
• Blackberry Configuration Database Disaster Recovery
• Summary

Index