For CAIIB Retail Banking 1st  Edition
    Share
    Facebook
    Twitter
    Email
    For CAIIB Retail Banking 1st Edition (English, Paperback, Finance, Indian Institute Of Banking, Amp)

    For CAIIB Retail Banking 1st Edition  (English, Paperback, Finance, Indian Institute Of Banking, Amp)

    4.5
    393 Ratings & 21 Reviews
    300
  • Bank OfferExtra 5% off* on Axis Bank Buzz Credit CardsT&C
  • Delivery
    Tip: Verify your pincode for correct delivery details
    Check
      From Saved Addresses
      Recent History
    Loginto see your saved addresses
    • Usually delivered in 5-6 days. Enter pincode for exact delivery dates/charges
      ?

      Why is there a shipping charge for this item?

      Sellers with Flipkart Assured waive off the delivery charge for Orders over Rs 500. For Orders under Rs 500, a nominal delivery charge is added per item.

      Sellers without Flipkart Assured may or may not add a delivery charge to your Order. This is subject to Seller discretion.

      What is the estimated delivery time?

      Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

      Estimated delivery time depends on the following factors:

      • The Seller offering the product
      • Product's availability with the Seller
      • The destination to which you want the order shipped to and the Seller's location

      Why does the delivery date not correspond to the delivery timeline of X-Y business days?

      It is possible that the Seller or our courier partners observe a holiday between the day you placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.

      What do the different tags like 'In Stock', 'Available' mean?

      'In Stock'

      Products‘In Stock’ are readily available with seller.

      'Available'

      Products listed as ‘In Stock’ are readily available with seller.

      'Preorder' or 'Forthcoming'

      The product is not released yet. You can however ‘book’ an order for this. Shipping happens only after the product launch.

      'Out of Stock'

      Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.

      'Imported'

      Sometimes, items have to be sourced by Sellers from outside India. These items are mentioned as 'Imported' on the product page and can take at least 10 days or more to be delivered to you.

      'Back In Stock Soon'

      The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by the Seller.

      'Temporarily Unavailable'

      The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.

      'Permanently Discontinued'

      This product is no longer available because it is obsolete and/or its production has been discontinued.

      'Out of Print'

      This product is not available because it is no longer published and has been permanently discontinued.

      Why does the estimated delivery time vary for each seller?

      Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver to your location.

      Please enter your default pin code on the product page to know more accurate delivery times on the product page itself.

      Seller does not/cannot ship to my area. Why?

      Enter your pincode on the product page to know whether the product can be delivered to your location.

      If you haven't provided your pincode until the checkout stage, the pincode in your last used shipping address will be used to check for serviceability.

      Whether your location can be serviced or not depends on:

      • Whether the Seller actually ships to your location
      • Legal restrictions, if any, in shipping particular products to your location
      • The availability of reliable courier partners in your location

      At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.

      More answers in our Shipping FAQs »

    Features
    • Language: English
    • Binding: Paperback
    • Publisher: Macmillan Publishers India Litd
    • ISBN: 9780230330511, 0230330517
    • Edition: 1st Edition, 2010
    • Pages: 328
    Services
    • 10 Days Replacement Policy
      ?
      ValidityCoversType Accepted
      10 days from delivery or installation*Damaged, Defective, Item not as describedReplacement

      *The validity for products installed only by Flipkart authorized personnel shall be 10 days from installation.

      If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website/App/Mobile site within 10 days of receiving the product.

      We will help you troubleshoot any issues you may have, either through online tools, over the phone, and/or through an in-person technical visit. Only one (1) replacement will be provided in the unlikely event that the product is defective. If no defect is confirmed, the issue is not diagnosed within 10 days of delivery, a troubleshooting step cannot be performed, or if one replacement has already been provided, you will be directed to a brand service centre to resolve any subsequent issues.

      Successful pick-up of the product is subject to the following conditions being met:

      • Correct and complete product (with the original brand/product Id/undetached MRP tag/product's original packaging/freebies and accessories).
      • The product should be in unused, undamaged and original condition without any scratches or dents.
      • Before returning a Mobile/Laptop/Tablet, the device should be formatted and screen lock should be disabled. iCloud account should be unlocked for Apple devices.

      Know more about the Return Policy here

    • Cash on Delivery available
      ?

      How do I place a Cash on Delivery (C-o-D) order?

      All items that have the 'Cash on Delivery Available' icon are valid for order by Cash on Delivery. Add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select 'Pay By Cash on Delivery'. Enter the CAPTCHA text as shown, for validation. Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment.

      Terms & Conditions

      • e-Gift Vouchers or Store Credit cannot be used for C-o-D orders.
      • Cash-only payment at the time of delivery.

        More answers in our Shipping FAQs »

    Description

    Retail Banking has become a very important component in the business mix of banks. Retail Banking offers multiple comfort factors for banks to do business. Large and divergent customer base across income segments offers huge scope for banks to develop and offer multiple products and services. In addition to traditional products and services offered by banks over the years, the retail model has undergone rapid innovation in the past decade with regard to products, processes, people and technology.

    Technology has become the driver for retail banking explosion, and technology products like ATM, Internet Banking, Mobile Banking, Card products like Debit Cards, Credit Cards and remittance products like RTGS and NEFT are making their presence felt in the retail space. Banks are embracing different strategies, redesigning their conventional business silos, reengineering their channels, products and services to increase the share of the customer wallet.

    In this scenario, it is imperative that every present-day banker is updated with these concepts and this book is an attempt to achieve that objective. The book covers the different dimensions of retail banking and presents a broad canvas containing the important facets of retail banking.

    About the Author
    Indian Institute of Banking & Finance (IIBF) formerly The Indian Institute of Bankers, established in 1928, is a professional body of banks, financial institutions and their employees in India. During its 82 years of service, IIBF has emerged as a premier institute in banking and finance education for those employed in the sector, aiming for professional excellence. Since its inception, the Institute has awarded over 5 lakh banking and finance qualifications, viz; JAIIB, CAIIB, Diplomas and Certificates in specialized areas. The pedagogy of Distance Learning offered by the Institute comprises (i) publishing specific courseware for each paper/examination; (ii) publishing work books; (iii) holding tutorials through accredited institutions; (iv) organizing contact classes; (v) conducting virtual classes; (vi) offering e-learning through portal; (vii) organizing campus training for selected courses, etc.

    Table of Contents

    MODULE A: RETAIL BANKING

    • Retail Banking – Introduction
    • Retail Banking – Role within the Bank Operations
    • Applicability of Retail Banking Concepts and Distinction Between Retail and Corporate/Wholesale Banking 


    MODULE B: RETAIL PRODUCTS

    • Customer Requirements 
    • Product Development Process
    • Credit Scoring
    • Important Retail Asset Products
    • Credit and Debit Cards
    • Remittance Products

    MODULE C: MARKETING IN RETAIL BANKING

    • Marketing in Retail Banking
    • Delivery Channels in Retail Banking
    • Delivery Models
    • Customer Relationship Management in Retail Banking
    • Service Standards for Retail Banking
    • Technology in Retail Banking

    MODULE D: OTHER ISSUES RELATED TO RETAIL BANKING

    • Recovery of Retail Loans
    • Securitisation
    • Other Issues in Retail Banking

    MODULE E: ADDITIONAL READING MATERIAL ON HOME LOANS

    • Lender’s Appraisal Procedure
    • Securitisation – Mortgage Backed Securities
    • Housing Finance and Tax Planning
    • Mortgage Advice
    • Valuation of Real Property
    Read More
    Specifications
    Book Details
    • Imprint
      • Macmillan Publishers India
    • Publication Year
      • 2010
    • Exam
      • CAIIB
    Contributors
    • Authored By
      • Finance, Indian Institute Of Banking, Amp
    Frequently Bought Together
    For CAIIB Retail Banking 1st  Edition
    For CAIIB Retail Banking 1st Edition
    4.5
    (393)
    300
    1 Item
    300
    2 Addons
    882
    Total
    1,182
    4.5
    21 Reviews
    • 5
       270
    • 4
       72
    • 3
       33
    • 2
       7
    • 1
       11
    Most Helpful 
    Positive 
    Negative 
    Most Recent 
    By Certified Buyers 
    5

    Best Book Best Delivery

    I awarded 5 stars because the book is very comprehensive and covers every aspect of the syllabus in detail.
    The writing is very lucid.
    The book is available in a very decent price. Got Only at Rs 180
    READ MORE

    SHASHI SHEKHAR JHA

    Certified Buyer

    6 Dec, 2015

    1
    0
    Report Abuse
    5

    Classy product

    very helpful
    READ MORE

    Flipkart Customer

    Certified Buyer

    19 Mar, 2017

    0
    0
    Report Abuse
    5

    Best in the market!

    Very good books for professional development
    READ MORE

    Satyabrata Dey

    Certified Buyer

    12 Mar, 2017

    0
    0
    Report Abuse
    5

    Wonderful

    Got the good @ 150
    Wonderful
    READ MORE

    Sant Ram Verma

    Certified Buyer

    20 Nov, 2016

    0
    0
    Report Abuse
    5

    Mind-blowing purchase

    Helpfull book
    READ MORE

    KUNAL BHATTEJA

    Certified Buyer

    28 Sep, 2016

    0
    0
    Report Abuse
    5

    Perfect product!

    Good
    READ MORE

    Ananth Kumarr S

    Certified Buyer

    2 Sep, 2016

    0
    0
    Report Abuse
    3

    Very Helpful

    Very Helpful Book
    READ MORE

    Manoj Sharma

    Certified Buyer

    9 Aug, 2016

    0
    0
    Report Abuse
    5

    Great course material from Macmillan.

    The book has contained all aspects related to the syllabus of CAIIB. The book is enough to crack the exam of Retail Banking.
    As far as service as concerned by Flipkart, it has done it tremendously as always within the given time or I must say the package has been delivered to me before the time given by Flipkart. Genuine product with good quality of printing and packaging by Flipkart is best.

    Flipkart par sirf original. Ab har wish hogi poori......
    READ MORE

    Aditya Khare

    Certified Buyer

    15 Jun, 2016

    0
    0
    Report Abuse
    5

    caiib retail banking

    very nice and informative, language is simple. it was also delivered in time. very good service from flipkart
    READ MORE

    antara Gupta

    Certified Buyer

    10 Mar, 2015

    0
    0
    Report Abuse
    5

    Delivery is the USP of WS Retail

    WS Retail is really outstanding as far as the delivery process is concerned. Keep up the good work!!!
    READ MORE

    Jayeeta Nag

    Certified Buyer

    6 Dec, 2014

    0
    0
    Report Abuse
    +
    View all 21 reviews
    Safe and Secure Payments. Easy returns. 100% Authentic products.
    Back to top