Why is there a shipping charge for this item?
Sellers with Flipkart Assured waive off the delivery charge for Orders over Rs 500. For Orders under Rs 500, a nominal delivery charge is added per item.
Sellers without Flipkart Assured may or may not add a delivery charge to your Order. This is subject to Seller discretion.
What is the estimated delivery time?
Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
Why does the delivery date not correspond to the delivery timeline of X-Y business days?
It is possible that the Seller or our courier partners observe a holiday between the day you placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.
What do the different tags like 'In Stock', 'Available' mean?
Products‘In Stock’ are readily available with seller.
Products listed as ‘In Stock’ are readily available with seller.
'Preorder' or 'Forthcoming'
The product is not released yet. You can however ‘book’ an order for this. Shipping happens only after the product launch.
'Out of Stock'
Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.
Sometimes, items have to be sourced by Sellers from outside India. These items are mentioned as 'Imported' on the product page and can take at least 10 days or more to be delivered to you.
'Back In Stock Soon'
The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by the Seller.
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.
This product is no longer available because it is obsolete and/or its production has been discontinued.
'Out of Print'
This product is not available because it is no longer published and has been permanently discontinued.
Why does the estimated delivery time vary for each seller?
Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver to your location.
Please enter your default pin code on the product page to know more accurate delivery times on the product page itself.
Seller does not/cannot ship to my area. Why?
Enter your pincode on the product page to know whether the product can be delivered to your location.
If you haven't provided your pincode until the checkout stage, the pincode in your last used shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on:
At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.
More answers in our Shipping FAQs »
|10 days from delivery or installation*||Damaged, Defective, Item not as described||Replacement|
*The validity for products installed only by Flipkart authorized personnel shall be 10 days from installation.
If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website/App/Mobile site within 10 days of receiving the product.
We will help you troubleshoot any issues you may have, either through online tools, over the phone, and/or through an in-person technical visit. Only one (1) replacement will be provided in the unlikely event that the product is defective. If no defect is confirmed, the issue is not diagnosed within 10 days of delivery, a troubleshooting step cannot be performed, or if one replacement has already been provided, you will be directed to a brand service centre to resolve any subsequent issues.
Successful pick-up of the product is subject to the following conditions being met:
Know more about the Return Policy here
How do I place a Cash on Delivery (C-o-D) order?
All items that have the 'Cash on Delivery Available' icon are valid for order by Cash on Delivery. Add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select 'Pay By Cash on Delivery'. Enter the CAPTCHA text as shown, for validation. Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment.
Terms & Conditions
Cash-only payment at the time of delivery.
More answers in our Shipping FAQs »
Retail Banking has become a very important component in the business mix of banks. Retail Banking offers multiple comfort factors for banks to do business. Large and divergent customer base across income segments offers huge scope for banks to develop and offer multiple products and services. In addition to traditional products and services offered by banks over the years, the retail model has undergone rapid innovation in the past decade with regard to products, processes, people and technology.
Technology has become the driver for retail banking explosion, and technology products like ATM, Internet Banking, Mobile Banking, Card products like Debit Cards, Credit Cards and remittance products like RTGS and NEFT are making their presence felt in the retail space. Banks are embracing different strategies, redesigning their conventional business silos, reengineering their channels, products and services to increase the share of the customer wallet.
In this scenario, it is imperative that every present-day banker is updated with these concepts and this book is an attempt to achieve that objective. The book covers the different dimensions of retail banking and presents a broad canvas containing the important facets of retail banking.
About the Author
Indian Institute of Banking & Finance (IIBF) formerly The Indian Institute of Bankers, established in 1928, is a professional body of banks, financial institutions and their employees in India. During its 82 years of service, IIBF has emerged as a premier institute in banking and finance education for those employed in the sector, aiming for professional excellence. Since its inception, the Institute has awarded over 5 lakh banking and finance qualifications, viz; JAIIB, CAIIB, Diplomas and Certificates in specialized areas. The pedagogy of Distance Learning offered by the Institute comprises (i) publishing specific courseware for each paper/examination; (ii) publishing work books; (iii) holding tutorials through accredited institutions; (iv) organizing contact classes; (v) conducting virtual classes; (vi) offering e-learning through portal; (vii) organizing campus training for selected courses, etc.
Table of Contents
MODULE A: RETAIL BANKING
MODULE B: RETAIL PRODUCTS
MODULE C: MARKETING IN RETAIL BANKING
MODULE D: OTHER ISSUES RELATED TO RETAIL BANKING
MODULE E: ADDITIONAL READING MATERIAL ON HOME LOANS
Best Book Best Delivery
SHASHI SHEKHAR JHA
6 Dec, 2015
19 Mar, 2017
Best in the market!
12 Mar, 2017
Sant Ram Verma
20 Nov, 2016
28 Sep, 2016
Ananth Kumarr S
2 Sep, 2016
9 Aug, 2016
Great course material from Macmillan.
15 Jun, 2016
caiib retail banking
10 Mar, 2015
Delivery is the USP of WS Retail
6 Dec, 2014