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    For CAIIB Retail Banking 1st Edition (English, Paperback, Finance)

    For CAIIB Retail Banking 1st Edition  (English, Paperback, Finance)

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    Author
    Highlights
    • Language: English
    • Binding: Paperback
    • Publisher: Macmillan Publishers India Litd
    • ISBN: 9780230330511, 0230330517
    • Edition: 1st Edition, 2010
    • Pages: 328
    Services
    • 10 Days Replacement Policy
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    Description

    Retail Banking has become a very important component in the business mix of banks. Retail Banking offers multiple comfort factors for banks to do business. Large and divergent customer base across income segments offers huge scope for banks to develop and offer multiple products and services. In addition to traditional products and services offered by banks over the years, the retail model has undergone rapid innovation in the past decade with regard to products, processes, people and technology.

    Technology has become the driver for retail banking explosion, and technology products like ATM, Internet Banking, Mobile Banking, Card products like Debit Cards, Credit Cards and remittance products like RTGS and NEFT are making their presence felt in the retail space. Banks are embracing different strategies, redesigning their conventional business silos, reengineering their channels, products and services to increase the share of the customer wallet.

    In this scenario, it is imperative that every present-day banker is updated with these concepts and this book is an attempt to achieve that objective. The book covers the different dimensions of retail banking and presents a broad canvas containing the important facets of retail banking.

    About the Author
    Indian Institute of Banking & Finance (IIBF) formerly The Indian Institute of Bankers, established in 1928, is a professional body of banks, financial institutions and their employees in India. During its 82 years of service, IIBF has emerged as a premier institute in banking and finance education for those employed in the sector, aiming for professional excellence. Since its inception, the Institute has awarded over 5 lakh banking and finance qualifications, viz; JAIIB, CAIIB, Diplomas and Certificates in specialized areas. The pedagogy of Distance Learning offered by the Institute comprises (i) publishing specific courseware for each paper/examination; (ii) publishing work books; (iii) holding tutorials through accredited institutions; (iv) organizing contact classes; (v) conducting virtual classes; (vi) offering e-learning through portal; (vii) organizing campus training for selected courses, etc.

    Table of Contents

    MODULE A: RETAIL BANKING

    • Retail Banking – Introduction
    • Retail Banking – Role within the Bank Operations
    • Applicability of Retail Banking Concepts and Distinction Between Retail and Corporate/Wholesale Banking 


    MODULE B: RETAIL PRODUCTS

    • Customer Requirements 
    • Product Development Process
    • Credit Scoring
    • Important Retail Asset Products
    • Credit and Debit Cards
    • Remittance Products

    MODULE C: MARKETING IN RETAIL BANKING

    • Marketing in Retail Banking
    • Delivery Channels in Retail Banking
    • Delivery Models
    • Customer Relationship Management in Retail Banking
    • Service Standards for Retail Banking
    • Technology in Retail Banking

    MODULE D: OTHER ISSUES RELATED TO RETAIL BANKING

    • Recovery of Retail Loans
    • Securitisation
    • Other Issues in Retail Banking

    MODULE E: ADDITIONAL READING MATERIAL ON HOME LOANS

    • Lender’s Appraisal Procedure
    • Securitisation – Mortgage Backed Securities
    • Housing Finance and Tax Planning
    • Mortgage Advice
    • Valuation of Real Property
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    Specifications
    • Imprint
      • Macmillan Publishers India
    • Publication Year
      • 2010
    • Exam
      • CAIIB
    Frequently Bought Together
    For CAIIB Retail Banking 1st  Edition
    For CAIIB Retail Banking 1st Edition
    4.5
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    Ratings and Reviews
    4.5
    832 Ratings &
    43 Reviews
    • 5
       569
    • 4
       170
    • 3
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    5

    Best Book Best Delivery

    I awarded 5 stars because the book is very comprehensive and covers every aspect of the syllabus in detail.
    The writing is very lucid.
    The book is available in a very decent price. Got Only at Rs 180
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    SHASHI SHEKHAR JHA

    Certified Buyer

    6 Dec, 2015

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    5

    Excellent

    All caiib books are awesome original books. Kudos (5* for that only) to Flipkart for this. But not for following reasons 1. I ordered on 3 jul and got it on 10 jul felt it's too long time. .2. Next felt rates are not competitive, Adv Fin Mgt and Ban Fin Mgt MRP is rs 520 each and retail bankg is rs 300 totalling to rs 1340. But Flipkart even after is discount it costed me rs 1515, because of shipping charges rs 160. So felt it's not economical.
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    Vivek Anand

    Certified Buyer

    14 Jul, 2017

    1
    6
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    5

    Great course material from Macmillan.

    The book has contained all aspects related to the syllabus of CAIIB. The book is enough to crack the exam of Retail Banking.
    As far as service as concerned by Flipkart, it has done it tremendously as always within the given time or I must say the package has been delivered to me before the time given by Flipkart. Genuine product with good quality of printing and packaging by Flipkart is best.

    Flipkart par sirf original. Ab har wish hogi poori......
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    Aditya Khare

    Certified Buyer

    15 Jun, 2016

    1
    7
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    5

    Great product

    Good
    READ MORE

    Flipkart Customer

    Certified Buyer

    24 Sep, 2017

    0
    0
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    4

    Useless product

    Nice book
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    Mantu Kumar

    Certified Buyer

    23 Sep, 2017

    0
    0
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    5

    Awesome

    Good
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    Nisha Pramod

    Certified Buyer

    21 Sep, 2017

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    4

    Macmillan books for IIBF exams

    Book is written in a simple way and as per the syllabus of caiib exam. Easy to learn as key points were high lighted.
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    Swaminathan Jaganathan

    Certified Buyer

    21 Aug, 2017

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    5

    Must buy!

    Good
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    prem sah

    Certified Buyer

    13 Aug, 2017

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    5

    Five Stars

    Nice book for IIBF EXAMS. Nicely packed and on time delivery.
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    sanjay gurnani

    Certified Buyer

    23 Jul, 2017

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    4

    Wonderful

    Gud
    READ MORE

    Ashok P M

    Certified Buyer

    25 Jun, 2017

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