Covered in Warranty
Troubleshoot for the covered product either through online tools, over the phone, and/or through an in-person technical visit
Repair / Replacement in case of accidental damage/ liquid damage of Covered Product
Repair / Replacement for defective Covered Product
Genuine spare parts used for repair of Covered Product
Door-step pick-up and drop of Covered Product
10 calendar days SLA commitment
End to end paper-less transaction
Not Covered in Warranty
* Liquid or accidental damages other than damage to the screen
* Any intentional damage to the device
* Any unauthorized repair of the device
* Theft or Loss of device
* Loss or damage to accessories, SIM card or ancillary products (e.g memory card)
* Damage to the device because of usage not in accordance to manufacturer's guidelines, including short circuiting during power surge
* Any cosmetic damage not resulting in stoppage of or functioning/usage of the device - including but not limited to:
* Scratching, cracking and/or denting of the device body
* Minor damage/scratch on the device screen/LCD
* General Wear and Tear
* Loss of data or loss of installed software
* Loss or damage to the device during the following scenarios
* Loss due to confiscation by government/local authorities or security agencies
* Loss/Damage during commercial hire/rent of the device
* Loss/Damage during commercial transit
* Loss/Damage during War/ Riots/ Fights/Act of terrorism/nuclear radiation
Warranty Service Type
Complete Mobile Protection